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"Did a nice job. Left the area neat and tidy."

"We lost our air conditioning the Friday before Mother's Day this year and I was scrambling in the heat to find somebody to cine and look at it. When nobody else would answer or would come out on Saturday, these guys did. Doug was great and he sent over Will and Rob for Saturday afternoon. Will and Rob are two of the best craftsmen that I have ever dealt with. They spent four hours Saturday going over my system and my setup and we talked budget, recommendations, the fixes, and schedule. By the end of Saturday, I knew that I was in good, competent hands. We agreed that the AC needed to be replaced, which was an 8 year old Trane (garbage). The furnace would be failing in the near future so we would replace that as well. They were going to completely rework my return ducting, which was shoddily installed by the original guy. They would replace my existing hot water tank with a tankless unit. They would install an automation system and replace a broken frost free hose bib. A lot of work. They were prompt and started work on Monday, worked all day Tuesday and Wednesday and came back on Thursday. They took their time, took care of my home and their work area, and most importantly, they took pride in their work. What they took out of my home was garbage and it was poorly and hastily installed. What they put in its place is great quality equipment and it was meticulously installed by two guys who take great pride in their work. While I am frustrated and unhappy that this situation occurred, I am glad that I hag the chance to work with these guys and this company. I will most certainly use these guys many more times."

"Very professional service and reasonably priced water system installed in my house. Installed a whole home filtration system to privide continous purified water through the home. Highly recommend!"

"It went well. Although Collin Bucci felt the faucet unit was acceptable after the repair, I decided to replace it. After Collin reviewed the types of available units, I scheduled an appointment for the next week. What I really appreciated was that Collin brought three different units for me to inspect before the installation. I knew exactly what I was getting before it was installed."

"The JRG team did a great job and were very responsive when setting up the appointment. I plan to use them again for any plumbing projects we have in the future. I highly recommend."

"A Plus Quality Electric were extremely reasonable. They cleaned up after themselves, he was here when he said he would be here and the estimate was dead on. We were very happy and we are going to call them again to do something else."

"They were highly personable, professional, quick, and they did a very neat and clean job. I would recommend them without reservation if you need a basic wooden fence that is well built and nicely installed. Every part of the experience was actually pleasant....so rare!"

"They handled every aspect with complete professionalism. They made helpful suggestions and did not nickel and dime on small changes I made. I've used Home Crafters before so I had complete faith in them and once again, they did not disappoint."

"I have big trees outside of my home and the leaves always back up the pipes to the sewer. I use him once a year for this and he is always helpful with tips about how to keep the pipes clean and prevent further problems. He is always nice to deal with, he is always on time and does a fantastic job. It has been very pleasant to work with him and I would highly recommend him to anyone."

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I contacted numerous contractors and Rick Horn was the only contractor that returned my call/email and was willing to schedule an appointment after an initial discussion of potential work.  After the first visit, he scheduled the next meeting to discuss his thoughts and draft drawings.  Scheduling the follow on meetings in advance was important as I lived out of town and needed to schedule leave and drive five hours to meet with him.  Once the appointments were scheduled he never changed them and I so greatly appreciated his flexibility with my commute.  We discussed ideas and worked on the drawings over a five month period and when I asked him not to start until I knew I could be in the area permanently, he was very agreeable. 

 On the day of the scheduled start, his crew was present and started the demolition.  Rick?s crew, led by a very talented carpenter, Keith, was very neat, kind and considerate.  All the subcontractors, from excavator, to plumber and electrician, HVAC, brick layers, and roofer were very skilled and knowledgeable about their trade.  We lived in the house during this renovation and Keith kept me informed of the process so that I had plenty of time to clean cabinets and move personal items in order for them to work unobstructed.   From beginning to end, this five month renovation went very smoothly.  I kept Keith up to date on my concerns and he addressed them on the spot. When he noticed issues, he alerted me and we discussed his suggestions/changes/issues to the plan based on what he was finding with this 1948 home.  As a result I spent more than originally planned but the changes were the right thing to do. 

 It has now been over six months since the renovation was completed and we are very happy with the results.  From the outside, most folks can't tell where the old house ended and the addition began.  We have not had the crew or anyone else come and fix anything that was done.  The work was done right the first time.   

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