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"Did a nice job. Left the area neat and tidy."

"Jim was very friendly, knowledgeable and had a great attitude. They were able to fit me in at the last minute. Originally they were coming in just to do the sewage trap and I pointed out my main water line coming into my house so they were flexible enough to do both of those projects. In a short period of time. Would suggest them to anyone who needed plumbing work!"

"Amazing job with the shower plumbing repair, shower fixture installation and tile repair. He even completed some additional plumbing/electrical work while at our place. Very thorough, honest and punctual! 5 stars!"

"Very professional service and reasonably priced water system installed in my house. Installed a whole home filtration system to privide continous purified water through the home. Highly recommend!"

"For services performed 06/11/2020. Let me begin by saying I never write reviews but felt compelled to write this one. I usually do all my own plumbing and have cleaned out & snaked sewers several times because I could only find one plumber whose work and prices I trusted and he died 20 years ago. Our basement laundry floor drains were getting slow because the last time I cleaned them was in 2005. I did not have the time, inclination, or a truck to pick up an auger so decided I would give Angie's List members a try. On 06/09/2020, I sent requests to four (4) of their top rated sewer cleaning specialists but did not hear from 2, and heard from a third one weeks later. Bucci & Son were my last choice and added as a just in case after-thought. I cannot state how glad I am that I included them in my requests. Bob, the owner of Bucci & Son called me and left a message that same day stating they could take care of it on my time schedule. I did not return his call until early 06/11/2020. Bob quoted me a price that was more than fair and reasonable. I was apprehensive because the last plumber I paid to perform this on one of my rentals because it was an emergency quoted a price but it changed mid-job and he really stuck it to me. Bob sent his son & a helper out that afternoon to snake and hydro-wash the basement drains. To put it simply, they were courteous, quick, efficient, performed all the services I requested, answered all my questions, and did everything short of running a camera to demonstrate the cleaning was fully successful. They did not make a mess and cleaned up after themselves. I was so pleased with their work on the sewer that I discussed having them do work I wanted performed in the fall on my furnace boiler (I am highly displeased with the last "boiler expert" that worked on it.) I do think I have found a plumber again whose work and pricing I can trust. Interesting coincidence is the last one was also named Bob."

"The JRG team did a great job and were very responsive when setting up the appointment. I plan to use them again for any plumbing projects we have in the future. I highly recommend."

"Had a problem with one GFI plug in lower level, when it tripped it took out the power in all four bathrooms as well as garage. We called Ray late Friday afternoon. Saturday morning he returned call. He took the time to explain what he could do and quoted his cost. 30 minutes later he was at our door. 2 hours later he was finished and we no longer have a problem. In this day and age it is very refreshing to have a tradesman respond to a call as quickly as Ray did and have the work completed in a professional manor. When Ray was finished he double checked all he had done and explained in terms that I could understand. That was certainly appreciated. The year warranty was cream on top. I would recommend his services to anybody and have already recommended him to my brother in law for a ceiling fan install.
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"They were highly personable, professional, quick, and they did a very neat and clean job. I would recommend them without reservation if you need a basic wooden fence that is well built and nicely installed. Every part of the experience was actually pleasant....so rare!"

"Jim was very professional throughout the entire process. Was on time for any meetings and if he needed to change the date or time of any meeting, he gave me plenty of notice that a change was needed. Workers were professional and courteous. During our initial meeting Jim brought samples of gutter and siding material and explained the differences between the products.  I had 3 other estimates for the work and Jim was the only one that brought samples.
When the bulk of the work was completed, Jim met with me and created a punch list of touch up items that needed to be done and completed that work in a timely manor.
Two minor disappointments:
1. Workers doing the soffit/gutters piled their ladders and other materials on top of some of the shrubbery in the front of the house when they had finished work for the day.
2.  There was a mistake with the size of the shutters ordered for the windows, the shutters were installed even though they were not the correct size.  Jim was very apologetic, ordered the correct size and offered to compensate me for the inconvenience.
I am very, very pleased with the work that was done by Home Crafters, my wife and I love how the house looks and would definitely recommend them and use them again.

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I contacted numerous contractors and Rick Horn was the only contractor that returned my call/email and was willing to schedule an appointment after an initial discussion of potential work.  After the first visit, he scheduled the next meeting to discuss his thoughts and draft drawings.  Scheduling the follow on meetings in advance was important as I lived out of town and needed to schedule leave and drive five hours to meet with him.  Once the appointments were scheduled he never changed them and I so greatly appreciated his flexibility with my commute.  We discussed ideas and worked on the drawings over a five month period and when I asked him not to start until I knew I could be in the area permanently, he was very agreeable. 

 On the day of the scheduled start, his crew was present and started the demolition.  Rick?s crew, led by a very talented carpenter, Keith, was very neat, kind and considerate.  All the subcontractors, from excavator, to plumber and electrician, HVAC, brick layers, and roofer were very skilled and knowledgeable about their trade.  We lived in the house during this renovation and Keith kept me informed of the process so that I had plenty of time to clean cabinets and move personal items in order for them to work unobstructed.   From beginning to end, this five month renovation went very smoothly.  I kept Keith up to date on my concerns and he addressed them on the spot. When he noticed issues, he alerted me and we discussed his suggestions/changes/issues to the plan based on what he was finding with this 1948 home.  As a result I spent more than originally planned but the changes were the right thing to do. 

 It has now been over six months since the renovation was completed and we are very happy with the results.  From the outside, most folks can't tell where the old house ended and the addition began.  We have not had the crew or anyone else come and fix anything that was done.  The work was done right the first time.   

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