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"I contacted the online company Angi to find a technician to service an oil furnace that was not working in a second a home I own. This property is not commercial or being rented. Angi gave our contact info to Village Heating and Cooling LLC. Village came out on Friday 10/25/24. I was contacted by village they would be there at 11:00 They were about 6.5 hours late. After inspection of furnace he said it was non serviceable. He recommended installing a new ductless system. Said if he installs new system we will not be charged for service call. Over next two months we conversed mainly thru text messages about numerous set ups to meet our climate needs. It took a while as this system can be up up 4 times more costly. I told him I wanted old tanks removed along with boiler. Mike agreed. We agreed to leave the piping for radiators in place. Mike also said he would clean up wiring in basement and first floor. That was to include updating any knob and tube wiring in basement and for all electrical receptacles on first floor. Also move already in place air conditioning system in master bedroom. We agreed via text messages of a 75 percent down payment on 12/17/24. Within 3 hours Village sent a worker to my primary residence to pick up a personal check for 15,000 dollars for down payment. I was still at work and was never able to sign an updated version of any type of contract. They said work would start on 12/19/ thru 12/21/24. Check was cashed the next morning 12/18/24. No work was done those days. We only have an invoice saying we gave a deposit of 15,000. A formal contract was Never presented, discussed nor signed by any party involved. We agreed to resume work after holidays. He suggest 01/13 thru 01/16. No work done 01/13 or 01/14 Village says they can come out Friday and Saturday. 2 hours work done on 01/15. Village dropped of some materials, carried them up stairs and left. On 01/16, worker shows up for 2 hours. No work done because tools did not work. No one comes out on 01/17 and 01/18. Village said they can come out the week of 1/20 thru 01/23. Weather forecast has 0 degree temps. I suggest the following week with temps in 40s. Village says thank you and schedules for 01/28 thru 01/31. First day Village was there for 1 hour to fix a pipe that broke because it froze. Second day no work. Village showed up at 12:45 on third day for 2 hours. No one comes out on fourth day. They suggest Saturday along with Monday and Tuesday, All 3 days no work is done. During 16 days Village said they would come out to work, they only showed up 4 times. Less than 7 hours total was worked. Two of those hours nothing was completed because tools (pump) did not work. One hour on 01/28 was to fix a pipe that froze because of no heat. Currently, Village is demanding balance to be paid in full before they will continue work. I contacted Angi's List's resolution department on 03/03/25. Complained about lack of work being completed and about our 75 percent down payment agreement not being honored. A formal complaint was filed. Village agreed to the 75 percent. Village tried to trick Angi's resolution department by saying 75 percent of remaining balance. That is equal to 97 percent of the total invoice. I made Angi's resolution department aware of this. This entire complaint can be verified with text messages and emails between Village Heating and Cooling LLC, Angi and myself."

"The contractor was very professional. He had the correct equipment to do the job. His crew was very knowledgeable and helpful. He worked through to completion and met my deadline quite efficiently. They did a good job. I will hire the crew again when I need excavation services."

"An Experienced Professional"

"We hired Basement Gurus o install a French drain in our basement. They were prompt, professional, and did a great job. The basement has stayed completely dry since the work was done. Very satisfied and would definitely recommend them to others on Angi."

"Excellent overall. Fast, accurate, comprehensive, and a pleasure to deal with."

"Title: ID Washington Disposal - A Stellar Waste Management Solution Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars) Review: I recently had the pleasure of utilizing the services of ID Washington Disposal for waste management, and I must say, I was thoroughly impressed. From their exceptional customer service to their efficient waste disposal practices, this company has truly set a new standard in the industry. First and foremost, I was amazed by the professionalism and courtesy displayed by the ID Washington Disposal team. They were prompt in responding to my queries, providing clear and concise information about their services. Their willingness to go the extra mile to ensure customer satisfaction was evident throughout our interaction, making the entire process seamless and stress-free. When it comes to waste disposal, ID Washington Disposal excels in every aspect. Their commitment to environmental sustainability is commendable. They employ state-of-the-art waste management techniques that prioritize recycling and responsible disposal methods. It's refreshing to see a company actively taking steps to minimize their impact on the environment. Furthermore, the efficiency of their waste collection and disposal system is remarkable. The ID Washington Disposal team arrived at the scheduled time, equipped with all the necessary resources to handle my waste efficiently. They swiftly and carefully collected the waste, leaving my property clean and tidy. Their attention to detail and dedication to maintaining high standards was evident in every step of the process. Another aspect that impressed me was their competitive pricing. Despite offering top-notch services, ID Washington Disposal's rates were reasonable and transparent. There were no hidden fees or surprises, which further solidified my trust in their professionalism and integrity. In conclusion, ID Washington Disposal deserves the highest recommendation for their outstanding waste management services. Their exceptional customer service, commitment to environmental sustainability, efficient waste disposal practices, and transparent pricing make them a standout in the industry. If you are in need of waste management solutions, look no further than ID Washington Disposal - they are simply fantastic! Note: Please keep in mind that this review is based on my personal experience, and your experience may vary."