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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

There are many maintenance and repair issues that lead to a malfunctioning garbage disposal. Regular clogs place wear and tear on the motors, leading to an eventual shutdown. Electrical issues at the breaker, wall outlet, or disposal itself can fry the unit. The most common cause is simply a worn-down motor. These motors can only handle so much use before powering down for good. 

Once you have your garbage disposal disconnected, you can remove the mounting bracket by unscrewing the bolts that are holding the bracket. You can back them out just enough to pop off the snap ring, which prevents the bottom portion of the bracket from disconnecting from the top when you unscrew the bolts. Use a regular screwdriver to pop off the snap ring, and the rest of the components should fall off by themselves.

While unplugging your garbage disposal and plugging it back in may help, most units have an actual reset button, a bright red switch found on the underside of your unit. If your garbage disposal needs resetting, you may notice this button sticking out about a quarter of an inch from the surface of the unit, with which it’s usually flush. Simply depress this reset button to reset the unit, and then test to ensure it’s working about 10 minutes later.