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"The technician (Mike) did a good job treating the lawn. He answered all my questions. Was pleasant and professional. "

"I called on 5/12/2021 to set up a new service for lawn treatment and weed control and spoke with Will. I explicitly requested that the technician ring my doorbell when he arrived so that I could tell him what areas not to treat since I was concerned about the plants I have in those areas. I was told that a technician would arrive between 8 am to 1 pm on 5/13/2021. To my surprise, I received an email at 3:43 pm stating that I received Step 2 of their lawn care application package yet nothing had been done to my lawn. Nobody rang my doorbell, called, or texted me. There was no evidence whatsoever that anything had been done to my lawn. There were no signs present or granules on the grass. I even checked my Ring doorbell notifications and found nothing. I called immediately to request an explanation and speak with a manager and was told by Kelly that there were no managers available and that the technician probably went to the wrong house. I subsequently received a voicemail message from Will who said upon my returning his call that he placed my request for the technician to ring my doorbell in the wrong spot. I asked for a manager again to which Will replied that he was a manager and would take care of this misunderstanding. I explained that they left me with a very negative first impression and that I wanted nothing more to do with them, wanted to cancel the service, and not to charge anything to my credit card since they had not provided any service. On 5/13/2021, I received an email at 4:48 pm confirming my cancellation. Then on 5/17/2021 at 12:46 pm, I received an invoice in PDF format via email stating that my credit card would be charged on Tuesday! Despite my request to speak with the owner, Geoff, he never contacted me. This demonstrates their complete lack of accountability, ownership, and professionalism. This is no proper way to do business with a brand new customer. I wonder how many customers this company has duped into believing that they are receiving a service when absolutely nothing has been done to their lawns! Beware of these fraudulent business practices. I received a text and email message from Geoff, the owner, on 5/25/2021 trying to sell me preventative grub control. He never contacted me regarding my complaint about never getting the lawn fertilization treatment I was supposed to receive on 5/13/2021, having been sent an email stating that I received step 2 when in fact I did not and have received an email with an invoice for lawn treatment that had never been performed. How he has the audacity to attempt to sell me preventative grub control after the horrible experience I had with his company leaves me flabbergasted, especially since he never contacted me to apologize or offer an explanation for their prior failures."

"Very professional technicians Tony does an Outstanding job constantly. Office Team is â over the topâ friendly and professional. The technicians in addition to Tony are very professional, have uniforms , clean and modern environments and are very knowledgeable, licensed, and respectful. Great Company to work with !"

"The pro has been servicing our Mclean property quite well for a couple of years. Our lawn looks good and we are satisfied with the service. The customer service is sometimes underwhelming but it gets the job done at a reasonable cost which is really becoming harder by the day to get."

"Zachary is great guy does excellent work at a great value . He definitely goes above and beyond what is expected I highly recommend him!"

"Called back almost immediately; was at the house in a matter of a few hours on a very snowy day; reasonably priced; excellent result."

"Such a shame that a local business would end up being a scam. This is why people turn away from local companies. Juan Rivera provided us a scope of work to clean up our landscaping and add more stone where needed. Also was to reset the plastic edging that divides the grass from the stone. We agreed to estimate and he did not finished the project but definitely took all the money. Agreed to come out to finish the items he admitted in text were missed. Set a day and time and then never showed up. Has ghosted us since. Filed complaints with agencies. Considering next steps since I do not take kindly to taking money and not completing what was agreed upon. Scam artist for side."