"They were super communicative. They had some issues with one of their vans, but in the end, they made it all the way up to government camp and cleaned our carpet. It’s a two-story townhouse with steep steps that are all carpeted and then second floor carpet and living room carpet we have had the carpets cleaned numerous times in the past and they have been OK. This time they look brand new. What a great job I would only use them to clean any of my carpets in the future."

"Salvador was quick and responsive when I reached out. We had left the area already and I needed a final cleaning of the carpets for the new owner. He communicated well to me and my realtor and the end result was great. Cost to value was A+."

"Very comparable rates but top quality job and customer service was exceptional! They work hard and fast and we re very conscious of my clean floors when coming in and out and I can t wait to hire them again for the next project!"

"Some of the factors that brought my rating both down & up were unique to the situation. Pros: The customer service was fantastic, especially when mistakes were made. I felt like the most important thing to the people at Trinity Flooring, was for me to be happy with both the finished job & my experience with the company as a whole. The crew that installed my carpet worked harder & faster than I've ever seen anyone work in my life. They were an absolute joy to have in my home. Cons: The only issues I had were how things were left when the job was done. My new carpet was covered with carpet shavings, long pieces of stitching shooting out from the edges of the carpet & some of the baseboards were chipped. I've never had new carpet installed, so this could very well be the norm, but cleaning up after completing the job I've paid you to do seems like a reasonable act. When I have my house painted, they don't leave the tape up when the painters finish. The carpet shavings weren't there when you arrived so they should not remain when you leave. I was surprised, if it were me, I'd want my finished product to look presentable when the customer first sees it. The same goes for the large amount of stitching sticking out all over my house. Not a big deal, but worth mentioning just in case these things aren't the industry standard. Pricing was my lowest bid & they were also able to fit me into their schedule the soonest. I would recommend them & I would hire them again."

"Excellent quality and professional installers. Price was matched to any other carpet discounts."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"We removed the wet pad and dried out the carpet and cement floor for a week. Gary came over to check out the situation and see the kind of pad we still had in place, then came back the next day with the replacement pad. He installed the pad, repaired some loose tack strip, and re-stretched the carpet. All went well and took about 90 minutes. We can't tell that anything happened to the carpet, and the pad feels the same as the original pad (it was about 2 years old)
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"It was an exceptional experience to work with this company. They provided carpet samples that were superior to others I looked at. The installation was seamless. I love my carpet and am very happy I did business with them. Im about to carpet another area and Im calling them for my quote."

"It was an exceptional experience to work with this company. They provided carpet samples that were superior to others I looked at. The installation was seamless. I love my carpet and am very happy I did business with them. Im about to carpet another area and Im calling them for my quote."

"It went surprisingly well. Eugene kept me informed of what each step would be and helped me with decision making. We were surprised when the project ended a day early! I plan to hire this company in the Spring when I have the other carpets replaced. I will also be giving his name to a friend of mine who will need floor work in the future."