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"Everything went very well. There was a slight hiccup with measurements or something, causing an adjustment in timeframe and material. It took a couple weeks longer than originally planned, waiting to see if the original hardwood flooring was still available, which it wasn't. It wasn't a huge deal, and I wasn't particular about what was used; just wanted a floor. Thankfully my husband was home when they came to do the job the first time and told them no, don't put anything down until you know there's enough to finish the job. Otherwise, they would have had to tear up what they put down and start over. Overall, I'm pleased with J&B and would hire them again."

"It went very well after I had the right tile. That was no fault of Mr Morris, I ordered the tile. He was prompt, tidy and I’m very happy with his work. I will definitely hire him again when I’m ready to do my bathroom"

"They were great. Communication was outstanding leading up to and on the day of service. The floor looks like I hoped it would be. I now need to see how the product stands up over time."

"Excellent work, very polite workers, and very efficient. I thought it was a little bit pricey but am very pleased with the result. Thank you so much."

"We had a badly installed shower floor replaced by the tile guys in October 2018. It was beautiful and appeared well done when complete. They were fast and appeared diligent and skillful during the repair work. 5 years later, we saw the pebble tile floor starting to fail. It began sinking in multiple locations and chipping grout, allowing water to weep between and under the pebble tile causing its substrate to dissolve, causing the tile above it to sink in the dissolved cavity. After hiring another team to demo the shower floor for the second time, we're seeing that substandard practices and materials were contributing to the tile floor failure. Our current repair team still doesn't understand why there was foam installed under the pebble tile waterproofing "fabric layer". Also, the mortar used to attempt to fuse the tile to the fabric never did adhere and the new team was able to easily and cleanly pull the pebble tile and mortar off of the fabric with their fingers."

"Project went well"

"I might have been some what hasty on my first review. Just upset because of the break down in communication. After reviewing the final documents I would like to retract some of what I said. I do think we paid to much but there construction firm is one of integrity. The job was done mostly to our satisfaction. Just make sure you get all the cost up front. They are decent people and I never meant to imply otherwise."

"PDX Custom Woodwork ruined our house and wasted our time and money. We spent $62k for them to spend 6 months demoing and painting. We didn't hear from Lina for at least 3 months of this, only the occasional text from Manuel. Even at their best, they rarely communicated with us and it was like pulling teeth to find out what amounts of materials WE had to order, including our own carpet/padding and tile cement, which is not standard. They also never visited the site or had a project manager overseeing the work being done. We had to beg them to come to the property and that still only produced a monthly visit, at best. Their workers came mainly on weekends so it's clear they were prioritizing many newer projects over ours. Ultimately, they barely completed $20k in work- of which, none of those projects were totally finished- and have done about THREE TIMES that amount in DAMAGES to our property, bringing the total to around $100-120k. They gave us half our kitchen cabinet doors three months ago then kept telling us the rest were on the way. Though all of the built-ins we hired them to redo were demolished, they never fabricated the new ones. We paid for all our flooring materials ourselves, which is not an industry standard, and they had the audacity to ruin them FOUR times. We shouldn't have given them the benefit of the doubt when they said they'd fix it. The patterned carpet was cut at an angle on every single piece and they ripped up carpet in places they shouldnt have, leaving us to buy and replace even more of it. Their "painters" got paint on multiple stained wood doors (including the front door and sidelights) that we were keeping, as well as every kitchen appliance including inside our garbage disposal, and in ALL of our brand new outlets and on the light switches. They also ripped a knob off of our oven range, dented all the doors on our new fridge, covered our kitchen chandelier and living room ceiling fan with paint and damaged our brand new fireplace that they were supposed to wrap in stone for us. They washed their brushes in our bathroom sink and left paint in rooms not being renovated. They made changes to another contractor’s city-permitted work between inspections, and without telling us even when we were on site. We had to correct them on measurements multiple times because they couldn't do it accurately themselves. This was maybe 1/4th of the work we wanted to bid from them. We wanted to be repeat customers, do bigger renovations, and go the long haul, but Lina and Manuel made it impossible. Our home has been unusable for half a year with nothing to show for it. Most of the work, including the over-sprayed paint job, will need to be redone, because it's spotty, has rough texture and the ceiling got the wall/cabinet paint on it in multiple areas. They didn't even seal our tile or countertops, which were the only things we thought they had completed, but didn't. Instead, we have to now file a complaint and hire new contractors, that know what they are doing this time, to finish the job."