Advantage Tile and Grout Cleaning

Had a few areas of concern with the job and they immediately scheduled a return visit to address situation. Very nice people.

CLEAN AND SEAL GROUT My inquiry for service was answered almost immediately and we set a date for the review of what I wanted done and the estimate. Josh was very helpful, suggesting that I also have some grout in the vinyl tile repaired, as well. He told me that the minimum for a job was $360, I believe he said. But, since what I wanted was confined to only the shower which would be about $280, he thought he would be able to do the shower AND the other minor grout repair for about the minimum job pricing. I got a text shortly after he left telling me that the estimate was $360.50 and said availability was when I had requested. I answered that text with a happy YES! Got another text later that day that Josh would begin at 9 a.m. on the day appointed. However, on the work day someone else showed up and asked me what he was supposed to do, as his instruction was just general. I inquired if he had been told about the grout in the vinyl tiles. No. However, I did not ask him if he was aware of the estimate, and when he was finished he said he didn't do anything with the payment--unless I wanted him to. I said no that I assumed they would send me an invoice. The invoice came later that day and was for over $100 more than the estimate. I paid it, then sent an email asking for a line item invoice and asked why it was so much more than the estimate. The reply was that more grout was repaired. I felt like perhaps there needed to be more communication between Josh and the others as to what the estimate was and that he had said he would include both the shower and other minor repairs into the minimum price. I wouldn't have minded some amount more, but over $100! However, though I was disappointed about the charge being way more than the estimate, I was pleased with the work. And I would recommend their WORK to anyone with the caveat that the person wanting the work done get a firm estimate and a consultation during the work if there were going to be significant extra charges involved. I don't think the outcome would have been what it was had Josh been the person who had done the work.

Josh did an amazing job. I hired him for small projects around my condo. Ue cleaned the tile and grout in my bathroom and it looked like brand new. I also wanted to install a backsplash in the kitchen to make it looked brighter and cleaner. He offered me some suggestions on how to clean the grout to avoid immediate repairs and prevent wear and tear. He was always on time. I am happy with his work and will do business with him again!

Josh was very responsive and kept me informed. He worked well with and coordinated repairs around tenant's schedule. I would hire him again.

Josh is awesome. While the job took longer than expected, he did it with meticulous workmanship and he honored his initial estimate. We would recommend Josh and we will definitely call him for any tile work in the future.

Very friendly, said he would be a little late the first day because he had to finish another job. showed up 5.5 hours after scheduled time. Once here was quick and did a good job. Overall satisfied and would call him for another job should the occasion arrive.

Outstanding work! I was really happy when Josh determined that we could do a restoration instead of replacement as he had originally thought, which saved me a lot of money. I appreciate his honesty, flexibility, and superb workmanship. The finished product is beautiful!

The technician was knowledgeable and thorough. He arrived on time, and completed the project quickly. The shower now looks better than new.

Josh was nice and very prompt. He did a thorough review of work that needed to be completed and responded promptly. The project each day took longer than we were told, but the work looks great. Would recommend.

I needed a shower in my bathroom repaired, a lot of grout and several tiles were loose or falling out. They were able to repair and replace all the missing and damaged grout, as well as build a new shelve in a window that ended up having cracked tiles that were causing leaking water into the back of the shower. Now I'm all fixed up and the shower looks almost brand new.

Super friendly, knowledgeable and great work

Excellent service!

Josh and crew installed some new tile in a loft, repaired cracked ceramic floor tiles and repaired grout lines of ceramic floor tiles. They finished the job in two days and were very professional and efficient. A good crew, I would hire them again.

They repaired failing tile in section of shower wall in old home. They showed up when they said they would. Got the work done in the time they said they would. Nice guys, very professional.

The owner of the company not only came to give me the quote, he showed up to check on his crew a few times during the process. Josh (the owner) was very professional and personal. I was super impressed with the outstanding work they did! I have passed the name of this company on to many people in the past few days, I would not even get a quote from another company after my experience with Advantage!!!

I had missing and damaged grout in a stone entryway. This team explained why the damage was so extensive (poor initial installation), and proceeded to remove old grout and re-grout the whole area with a color (pre-approved by myself, the homeowner) more attractive than the initial color. This was done almost 4 months ago and could be used as a sales example for the company --- they did a beautiful job. Very highly recommended.

Professional, clean, efficient, friendly.

They are nice, honest, and respectful. I had cracked grout in my shower. They pulled out the tiles, repaired the crack, and replaced my old tiles. Then rechalked and sealed my whole shower. It looks like a new shower again.

Professional, skilled, effecient, neat and polite.

Terrific job - + - explained to me!

At first, we were skeptical that they would do such a great job , as we usually don't find any contractors who are a five star business. In this case, we had four different Advantage people working in our bathroom to replace the tile, grout, checkerboard, and clean the glass and frames. After three and a half days, the shower looked totally new except for the wear on the tracks. Josh, the supervisor, was incredibly knowledgeable about adhesives, cleaning materials, and time management. He went the extra mile to make our tile work look like it coordinated with the color on the walls and the new lighting fixture. We were so impressed. His team was a pleasure to work with, too. This is one of the only businesses we will ever use again when updating our home's interior.

mike and josh were great did a nice job no one rushed to get finished they took there time...

Josh and Mike are a great team. We had a water leak in our ceiling and after a plumber proved it wasn't a plumbing issue, Josh and Mike diagnosed it as a tile and grout problem. They gave several options and price points to to correct the problem leaving us comfortable making the decision. When pulling the tile out they realized there was a much bigger, hidden problem. They were very fair in their modified pricing and understanding of our frustration with the situation and still were able to remedy the problem within a reasonable time even after we gave them permission to take extra time because one was getting married the next day. Very good guys.

The work was a partial replacement of grout, but the match to the old grout is perfect. The work overall was excellent.