Gentle John's Moving & Storage

The Gentle John's crew was prompt, communicative and lightning fast. We could not be happier with their work. We needed our possessions moved to three separate locations and they double-checked that they knew where every item was going. They took extra care to cushion our wood furniture and expensive TV and were respectful of our stuff. Also, these gents are superhero strong. How do they lug around loads that heavy??? Amazing.

Nothing about this move was horrible. That said, I will not be hiring this company again for the following two reasons. First: despite booking this move over a month in advanced I was told the day before that our start time had been "bumped" from first thing in the morning to mid-day. That was annoying, especially being that there was nothing I could do about it. Second: and I want to preface this by saying I am speaking subjectively here - I was concerned with the morale of the moving team. We were one of three scheduled moves that day. I can't speak for the size and intensity of other jobs, but ours was no cake-walk. These guys are hustling, lifting heavy objects and navigating stairs for hours on end. I sensed some underlying tension within the team, beyond what one would expect of movers. As a small business owner the happiness of one's employees is a huge value of mine. I struggle with idea of doing business with a company where employee may not be feeling valued.

I was extremely impressed with Elias & Jose with Gentle John's Moving. They scoped the situation, worked hard & fast to complete in minimal time with superior results. Elias and Jose are well trained, knowledgeable, and professional. Thank You Gentle John's for suppling amazing employees with expertise to provide your customers with efficient moves. I will call and recommend Gentle Johns from now on! Sofia Holmes

It went great. Great communication when setting the appointment, and they were able to re-schedule 3 days ahead of time when I had a last minute conflict with the first date. The crew came exactly on time, did a walk-thru since I didn't want everything moved, and worked the whole morning very quickly & efficiently. Once loaded, they drove straight down to the new location which was 1/2 hour away without taking time out for lunch. They unloaded, again, very quickly and efficiently. Extremely polite and they made a point to ask where I wanted each item. And, they had dismantled my large electric sectional, then made sure it was all setup & working before they left. All 3 guys were very professional, re-adjusted quickly and without complaint when I added some extra last-minute items I wanted taken, and provided an overall easy & wonderful experience, which is not easy to do on a moving day! The price quote given was right on the mark. Based on my experience, I would definitely hire them again.

WARNING. If I had seen even one of the poor reviews these people have, we wouldn't have ever hired them. I'm not even sure where to begin. We were moving from an 800 square foot one bedroom apartment to a two bedroom apartment about 6 minutes away. Three very young men showed up, and immediately started uttering dreadful sentiments under their breath because they obviously didn't like the sight of what work lied ahead of them. They dragged their feet the entire time, and ended up taking 9.5 hours to move us out, which happened to be about four hours longer than any other company has taken in the past to move the exact same amount of items. However, a lot of our items didn't actually make the move to our new place, and many items were broken and damaged. All of our Christmas decorations are missing, several free standing items like mirrors, 3 tiered shelves, and carrier carts are missing, boxes containing photo albums and hand stitched items from deceased relatives are missing, and some of our larger pieces of furniture were broken - not by accident - but deliberately. While they were upstairs trying to figure out how simple cam locks work (which they never figured out), my wife was downstairs listening to their conversation, unbeknownst to them. They were screaming angrily, and broke two identical desks BEFORE THEY EVEN MOVED THEM AT ALL because they weren't experienced enough to operate a cam lock assembly, which simply involves turning a screw 25% to the left to release the lock. Instead, they ripped the top sections of the desks completely off, completely ruining them for reassembly. We provided snacks, water, and lunch for these guys, allowed them to take a weight bench I was getting rid of for free, and tipped them (unfortunately) before they began in the hopes that it would motivate them to move faster. That was not the case, however. They moved at a snail's pace the whole time, while one of the guys stayed in the moving truck the entire time, and the other two younger guys did all the work. So really, just two guys to move an entire apartment, which is absurd when you're stuck paying by the hour. In fact, it almost feels a little bit like a scam. When I contacted Gentle John's about our broken and missing items, they sent a "statement of claim" form, which was basically stating that they would cover 60 cents per pound, per item broken. HOWEVER, they don't cover anything that isn't real wood. So the desks that were broken won't be covered because they weren't real wood, apparently. And, I had to explain to a very rude manager named Gloria that reimbursement from the statement of claim form wouldn't even be worth the time it took to complete it. She called to basically accuse me of having not been unpacked yet, even though I was, and then to inform me that they wouldn't be covering anything that was missing or broken. So why bother calling me? To further inflame a situation about which she intended to do nothing at all? Where's the incentive for these people to actually work quickly when we're being charged by the hour? Where's the incentive for them to not damage or steal/leave our belongings unattended for others to steal when the repercussions for doing so are so minimal? That "manager" called me to basically yell at me, cut off every single sentence I started, then accuse me of cutting her off (which was impossible because I couldn't get a single sentence out), and then claimed that I was using foul language (which was again false) so that she could just hang up on me and not deal with any of it. That's what happened. They either threw our items away, they left them unattended for other people to steal, or they stole the items themselves. I'll never know what happened, and neither will the manager because she "wasn't there that day." Yeah, obviously. But she's a lot closer to getting those answers than I am because she's supposedly the manager, yet she is just as clueless on day 30 as she was on day 1. Hire these guys at your own risk - literally, because they won't cover anything. Lawsuit/police report pending.

This move was an absolute nightmare. We hired Gentle Johns to oack us and move us at their assurance that this was something they excelled at. I needed help packing because my partner had just had surgery and could not pack and I was unable as well due to work demands. Iw where to begun on what went wrong... 1. The estimator never came out to our location and apparently did not ask enough questions to know what resources were needed or what he needed to pack and move. 2. First crew arrived at 8:30, only 30 minutes late and second crew arrived at 10:30, 2.5 hours late. 3. Though the company sent 6 movers and two large trucks, by the end of the day we had multiple overtime hours, and only one truck full which went to the new location and unloaded boxes and house plants only, so we paid for two trucks all day long but only got use of one. 4. The cost was nearly $6,000 but our house we were moving from was still completly full if furniture and lots more boxes. 5. The lead of one crew criticized the other crew and blamed them to us for the poor performance. He also yelled at his own crew. 5. The next day a compeletly new crew who only knew the previous day had fone bad but knew nothing helpful about the particulars of where the move was at showed up. They were shocked at the little progress and made calls to dispatch and sent photos to prove that the previous crews had misrepresented how much they had done. 6. The second day crew wirked hard but told us the house was empty. We went back and found a great deal of our belongings stull unpacked by tge first day crews in bathrooms and kitchen and had to pack it all ourselves. 7. The second day crew could not get our sofa sleeper into a bedroom becauae they said it was too big, so they put it in the garage. One day later I called Kitchen Kaboodle whwre we bought it and they said movers always take the arms off and shoudl have known to dissasemble. 8. Juan who did all the kitchen oacking must have been a very angry person or something. We dont understand why he would: A. Use 3 foot deep dish pack boxes to pack our wntire kitchen because the weight of items atacked that deep crushes them. He packed all pantry contents as well. Not just dishws but appliances mixed with food. He would then wad up a piece if paper on top and close the box. B. We found 5 pounds of sugar poured out over and into dishes and a toaster. C. We found candy dumped into one three foot deep box and the box the candy came in inside another 3 foot deep box. D. Crushed and spilled food ingredients mixed with appliances so you could see Juan would randomly grab things from all over the kitchen cabinets and throw them in. Rarely was an entire shelf emptied into one box. It was so random and as if he was thinking about how funny it would be when we opened the boxes. We spent around 8 thousand dollars for the worst most irresponsible crews and poorly planned move that has us near tears today as we deal with the messes made. I will never trust Angies List again to vet a company. We talked to the billing and the owner who gave tons of excuses but. It was promised the owner John would call again to sort thos all out after being forced to pay all of the charges including $300 for shrinkwrap that WAS NOT liberally used, but he never called to follow up at all. This is a bad bunch. Stay far away.

Gentle John's Moving & Storage employs very professional and skilled movers unlike other moving companies. The movers showed up on time to move my belongings during my last move. They packed everything carefully and paid extra attention to my breakables. These four men had years of experience and it really showed. They finished the job in given time. They delivered on time and my valuables reached my new home in great condition. I really couldn’t have asked for more.

Gentle John's Moving & Storage handled my last move. Everything was perfect during this move. From the timely arrival of the movers to the timely delivery- everything went smoothly. None of my items suffered any damages. When the final bill was handed over, I couldn’t believe my eyes. It was actually less than the original quoted. I don’t know how this company manages to provide such great services at such a low cost. I recommend them.

Efficiency is hard to find these days. Most moving companies would compete for the lowest quote and once you agree to their price, their true colors come out. Most movers are ill-trained and made up of men who carry furniture for a few extra bucks, not Gentle John's Moving & Storage though. Their men work exclusively with them. They are very well trained, extremely professional and superbly efficient. During my move last week, I hired them and they made my move as simple as it could ever be. As if these men were born to become movers.

Communication with Gentle John's Moving & Storage was great. They called multiple times from their office to update us about the progress of the move. They even called to announce their arrival at the new destination and I stepped outside to see the large truck carrying our stuff. We have used this moving service twice and they have made our relocations very easy on both occasions. Gentle John's Moving & Storage are very reliable, use them for your moving needs.

Gentle John's Moving & Storage have such a good reputation in the market. They made my move superbly easy. They seemed so professional and helpful when I called them on the phone. It was really easy to get a quote and the number seemed very fair to me. They sent over four movers on the moving day who were all properly equipped. They used their tools properly to pack up my house very fast. The delivery was made right on schedule. I don’t know how they manage to work so efficiently. I have hired many movers before. These movers were definitely the best.

I have hired a few moving companies in the past. Sadly, I wasn’t very happy about the services they provided me. As a frequent mover, I really was looking for a reliable moving company to have helping me to relocate. One of my very good friends suggested the name of Gentle John's Moving & Storage. Their men took me completely by surprise. Every item was packed with great care. They delivered everything on time in great condition. I have never relocated this fast and this efficiently before.

Gentle John's Moving & Storage made me feel very comfortable – answered all my questions and very detailed as to how the process was from start to finish. I was so satisfied to listen the plan. So I hired them. On the moving day the movers arrived on time. They moved our belongings with great care. My furniture arrived in great shape so I was really pleased with that. Thank you guys, for an extraordinary experience.

I am telling you do not go any further, use Gentle John's Moving & Storage. I wanted to go far from busy life hence I decided to move. But the crew of 3 men came on time and they did their job perfectly with care. It was a proficient moving experience. They were timely, efficient; they worked really hard, and were fast. The estimate we got is what it cost and nothing more. It made our move stress free. I would recommend them to anyone, thanks a lot guys.

I hired Gentle John's Moving & Storage for long distance move. I wasn’t expecting such an amazing service. They showed genuine care for all my belongings. They listened to me when I told them to be extra careful with some of my vulnerable belongings. They provided their service in such a way that all my concerns were gone. In addition, they charged a very sensible price. I am so happy that I chose to hire them.

I just wanted to thank Gentle John's Moving & Storage for helping me with my long distance move last week. The only thing I had to do was to let them in and they took care of everything else. The moving team was very fast and at the same time very careful with my belongings. They packed all my belongings so carefully and took down the huge furniture down so easily, which by the way I thought would be impossible. Nothing was damaged and their rates did not change in the end. Overall very happy with the move.

I had huge recommendations for this moving company from my friends and neighbors. That’s why I felt full confidence to hire them without a second thought. We had great contact throughout the move. I couldn't make the move successful without their help. Experts from Gentle John's Moving & Storage were professional, well-mannered and punctual. They enjoyed their work. They wrapped every item and stacked all belongings accurately. The guys were well organized with every supporting material they needed. I was satisfied on the billing; no hidden cost. I think they might be the best option for any long distance moves.

I hired Gentle John's Moving & Storage for my long distance move a few weeks ago. They showed up exactly on time, were extremely quick and efficient and did an excellent job of transporting our items. The 3 guys that came were courteous, friendly and professional and were super careful with all the things I had specifically identified as fragile or requiring extra care. As a result of their tight packing, all my things were delivered safe and sound and there was no increase in the bill. Glad I chose them.

When my mom heard I am moving, she hooked me up with Gentle John's Moving & Storage. The service I received from these guys was great. Their movers were polite and highly experienced. They treated my belongings with a lot of care. They arrived on time and delivered my belongings when they said they would. The price was shockingly very low. They worked hard but they were fast as well. Overall it was a pleasant service and I was satisfied with the service.

My friend suggested that I hire Gentle John's Moving & Storage to take on the responsibility. Their men were just amazing. They arrived on time and started packing my 2-bedroom apartment. They were done with the whole process so quickly. I didn’t expect lightning speed and super efficiency from a low cost moving company. I am very grateful to them for doing the job that caused me so many traumas. They delivered all my belongings in great condition. I’m definitely not going to try and relocate on my own ever again.

I hired the first company that I came across on the internet, which was Gentle John's Moving & Storage. It felt like they were sent to me from God as a blessing. These men were not only skilled and efficient, but also very friendly. They worked hard and I was just sitting on my couch in my new place in no time. Honestly I feel that I will forever be in debt to these lovely individuals not only for their service but also for the mental support I received from them during such a stressful event.

I hired Gentle John's Moving & Storage after a recommendation I got from my best friend. I didn’t have any idea about them. I read all their reviews. I have to confess, they turned out to be just amazing. They took such a great care of all my belongings. I had some expensive and antique furniture. These were quite important to me. That’s why I needed a very reliable, efficient and experienced moving company. The movers had all the qualities. They arrived on time. They packed everything carefully with their responsibility. They delivered my belongings on the right time. Truly it was an awesome move.

I hired Gentle John's Moving & Storage. The movers were all very immaculately dressed. They started wrapping all my belongings and carry them outside to load in their trucks. This company was also reasonable. The moving crew was way on time and I didn’t expect them to get there as early as they did. Even my dad was impressed.

They packed everything so well. Not a single item was left behind and not a single item was damaged. They used shrink wrap, bubble wrap and sometimes two boxes so that the weight doesn’t damage the box. They are very professional in every angle I must say. They delivered a damaged fee move and they did not give me any stress while they were on route. They always notified me their location. Their customer service is very good. I do recommend Gentle John's Moving & Storage to all. They are efficient, professional, caring and they will do their best. Thank you once again for all the help.

The movers were so efficient during my move. They arrived on time, packed everything, loaded them onto the truck and set off. I have never seen or heard of such efficiency. They were so friendly while being absolutely professional. My valuables were moved to my new house without any damages. The final bill was shocking. It was just too cheap. I thought this level of service would cost me a fortune. It was just unbelievable