Get matched with top chimney cap pros in Camas Valley, OR

"My carport collapsed from very wet, heavy snow. Even though it was a very busy time for him, Matt Hunter came up with a week of when I contacted him. The final cost of the job was less than his estimate and the new carport is much sturdier and better looking than the previous one. He also installed two handrails for the staircase inside my house and a grab bar in my shower. The cost was more than fair and the quality of the finished work was great. I would highly recommend Matt for any construction project."

"Mahalo has been out to my home 3 times in the past year for the same system. I have 3 of their exterior nits and 6 interior units (All Diakin). They charged me a 179 service fee every time they come out and told me the system was working properly. While having the siding replaced on my house the contractor noted that the drain line for the problematic unit was on an incline. Mahalo came out and moved the system away from the wall for the contractor to work. Moved them back and told me I needed an appointment to get the drain line fixed. The drain line is just a piece of PVC that needed to be shortened and turned about 15 degrees. They came back out a week later to fix the drain line. I asked the technician to make sure that my system was still working properly before leaving by checking the exchange temperature difference. I asked for this because if he did something wrong and it caused my system to stop working I had little faith they would fix the issue for free or in a timely manner. The technician checked the temps and suggested I have the units cleaned for around 399.00. I thanked him for checking and then he charged me 179 dollars for a diagnostic that I did not ask for. He said it was what he came out to do so I paid it and contacted the office to resolve the issue. The manager I talked to said he would speak to the owner and get back to me. The following day he called back and they offered me a discount on the first cleaning for my primary unit. I asked about the diagnostic from the previous day and said I would like a refund on that since I did not ask for the service. After a few minutes of searching the agent told me "How about I refund the diagnostic and we go our separate ways." I asked for clarification because it sounded like he was dropping me as a client after this was my first issue with them. He said, "It sounds like you are wanting more than we are willing to do so we should just part ways." I clarified if he no longer wanted me as a client and he clearly and plainly said "yes that is correct." I thanked them for being professional asked how long until I should see the refund and hung up the phone. Mahalo did a great install. Their technicians are professional in appearance and attitude. However, it is my experience that they do make mistakes. In my previous home they installed in they left a whole line down the center of my house where they moved insulation to install that they did not put back, and at this house, their installation caused damage to a wall that required me to have to pay a contractor to replace the entire wall including multiple studs. It is every company's right to choose to who they provide service. I am disappointed that after spending around 12,000 dollars with the company they no longer want to work with me because I didn't want to pay for a service that I did not ask for. I am sure that people reading this will assume my tone was rude or argumentative but I promise you that after years of working in retail and as a juvenile special needs life skills trainer I maintained a professional and nonconfrontational tone throughout. For anyone wondering I will be going with Addcox heating as they are also local and the people I have talked to that have had issues with Mahalo have ended up with Addcox and claim to be having a much more positive and consistent experience. If I wrote this review a year ago it would be 5 stars. Only over the course of time has Mahalo broken down and failed to meet the level of excellence I had come to expect from professionals."

"It went great! Very knowledgeable all around! Prompt, cleanliness, and professional service! My cat stowed away in their van overnight and Steve brought him home first thing the next morning! They certainly went above and beyond!"

"It went smoothly. They always kept in touch with email's & phone calls. They called 1/2 hour before scheduled time to say they were on their way. The laid down mats to protect my floors. The cleaned out the insert and vacuumed all around so not to spill any debris into the room. They were worth every penny. They said the stove was about 600 lbs. They carefully explained about the EPA needed proof that the stove was removed & destroyed which I had no idea it was needed."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."