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Mahalo Heating and Air Conditioning LLC

4.62(

Customers say: Super punctual

Recommended by 90% of Angi customers

Welcome to Mahalo Heating and Air Conditioning, LLC. We are pleased to have you as part of our “ohana”. Mahalo Heating and Air Conditioning, LLC offers customers a wide range of HVAC products and services which include Heating, Cooling, Indoor Air Quality, Custom Sheet Metal Fabrication, Duct Cleaning, a Repair & Service Department, as well as Over-the-Counter Parts and Filter Sales. Serving all of Douglas County (and parts of Coos, Lane, and Curry Counties), we offer these products and services to Residential and Commercial customers. Mahalo is a Hawaiian word meaning “Thank You”. Our mission is to convey a strong sense of gratitude to our customers, co-workers, and to the community we call home. We are committed to becoming the most exclusive heating and air conditioning contractor in the area by placing value on our referral based business. We are devoted to being honest with our customers, keeping promises, being accessible, and providing excellence in all that we do!

"Mahalo has been out to my home 3 times in the past year for the same system. I have 3 of their exterior nits and 6 interior units (All Diakin). They charged me a 179 service fee every time they come out and told me the system was working properly. While having the siding replaced on my house the contractor noted that the drain line for the problematic unit was on an incline. Mahalo came out and moved the system away from the wall for the contractor to work. Moved them back and told me I needed an appointment to get the drain line fixed. The drain line is just a piece of PVC that needed to be shortened and turned about 15 degrees. They came back out a week later to fix the drain line. I asked the technician to make sure that my system was still working properly before leaving by checking the exchange temperature difference. I asked for this because if he did something wrong and it caused my system to stop working I had little faith they would fix the issue for free or in a timely manner. The technician checked the temps and suggested I have the units cleaned for around 399.00. I thanked him for checking and then he charged me 179 dollars for a diagnostic that I did not ask for. He said it was what he came out to do so I paid it and contacted the office to resolve the issue. The manager I talked to said he would speak to the owner and get back to me. The following day he called back and they offered me a discount on the first cleaning for my primary unit. I asked about the diagnostic from the previous day and said I would like a refund on that since I did not ask for the service. After a few minutes of searching the agent told me "How about I refund the diagnostic and we go our separate ways." I asked for clarification because it sounded like he was dropping me as a client after this was my first issue with them. He said, "It sounds like you are wanting more than we are willing to do so we should just part ways." I clarified if he no longer wanted me as a client and he clearly and plainly said "yes that is correct." I thanked them for being professional asked how long until I should see the refund and hung up the phone. Mahalo did a great install. Their technicians are professional in appearance and attitude. However, it is my experience that they do make mistakes. In my previous home they installed in they left a whole line down the center of my house where they moved insulation to install that they did not put back, and at this house, their installation caused damage to a wall that required me to have to pay a contractor to replace the entire wall including multiple studs. It is every company's right to choose to who they provide service. I am disappointed that after spending around 12,000 dollars with the company they no longer want to work with me because I didn't want to pay for a service that I did not ask for. I am sure that people reading this will assume my tone was rude or argumentative but I promise you that after years of working in retail and as a juvenile special needs life skills trainer I maintained a professional and nonconfrontational tone throughout. For anyone wondering I will be going with Addcox heating as they are also local and the people I have talked to that have had issues with Mahalo have ended up with Addcox and claim to be having a much more positive and consistent experience. If I wrote this review a year ago it would be 5 stars. Only over the course of time has Mahalo broken down and failed to meet the level of excellence I had come to expect from professionals."

Joshua P on September 2022

"Mahalo has been out to my home 3 times in the past year for the same system. I have 3 of their exterior nits and 6 interior units (All Diakin). They charged me a 179 service fee every time they come out and told me the system was working properly. While having the siding replaced on my house the contractor noted that the drain line for the problematic unit was on an incline. Mahalo came out and moved the system away from the wall for the contractor to work. Moved them back and told me I needed an appointment to get the drain line fixed. The drain line is just a piece of PVC that needed to be shortened and turned about 15 degrees. They came back out a week later to fix the drain line. I asked the technician to make sure that my system was still working properly before leaving by checking the exchange temperature difference. I asked for this because if he did something wrong and it caused my system to stop working I had little faith they would fix the issue for free or in a timely manner. The technician checked the temps and suggested I have the units cleaned for around 399.00. I thanked him for checking and then he charged me 179 dollars for a diagnostic that I did not ask for. He said it was what he came out to do so I paid it and contacted the office to resolve the issue. The manager I talked to said he would speak to the owner and get back to me. The following day he called back and they offered me a discount on the first cleaning for my primary unit. I asked about the diagnostic from the previous day and said I would like a refund on that since I did not ask for the service. After a few minutes of searching the agent told me "How about I refund the diagnostic and we go our separate ways." I asked for clarification because it sounded like he was dropping me as a client after this was my first issue with them. He said, "It sounds like you are wanting more than we are willing to do so we should just part ways." I clarified if he no longer wanted me as a client and he clearly and plainly said "yes that is correct." I thanked them for being professional asked how long until I should see the refund and hung up the phone. Mahalo did a great install. Their technicians are professional in appearance and attitude. However, it is my experience that they do make mistakes. In my previous home they installed in they left a whole line down the center of my house where they moved insulation to install that they did not put back, and at this house, their installation caused damage to a wall that required me to have to pay a contractor to replace the entire wall including multiple studs. It is every company's right to choose to who they provide service. I am disappointed that after spending around 12,000 dollars with the company they no longer want to work with me because I didn't want to pay for a service that I did not ask for. I am sure that people reading this will assume my tone was rude or argumentative but I promise you that after years of working in retail and as a juvenile special needs life skills trainer I maintained a professional and nonconfrontational tone throughout. For anyone wondering I will be going with Addcox heating as they are also local and the people I have talked to that have had issues with Mahalo have ended up with Addcox and claim to be having a much more positive and consistent experience. If I wrote this review a year ago it would be 5 stars. Only over the course of time has Mahalo broken down and failed to meet the level of excellence I had come to expect from professionals."

Joshua P on September 2022

Airrow Heating & Sheet Metal

Airrow Heating & Sheet Metal

Mechanical contracting firm with advanced training in whole home performance testing.

"It went great! Very knowledgeable all around! Prompt, cleanliness, and professional service! My cat stowed away in their van overnight and Steve brought him home first thing the next morning! They certainly went above and beyond!"

Randy G on April 2022

Mechanical contracting firm with advanced training in whole home performance testing.

"It went great! Very knowledgeable all around! Prompt, cleanliness, and professional service! My cat stowed away in their van overnight and Steve brought him home first thing the next morning! They certainly went above and beyond!"

Randy G on April 2022

Buck's Stove Palace

4.53(

Buck's Stove Palace

4.53(

Customers say: Terrific value

51 years of experience

Buck's Stove Palace is small business that has operating in Portland since 1974. The founder and owner Buck has decades of experience in both new and antique stoves.

"It went smoothly. They always kept in touch with email's & phone calls. They called 1/2 hour before scheduled time to say they were on their way. The laid down mats to protect my floors. The cleaned out the insert and vacuumed all around so not to spill any debris into the room. They were worth every penny. They said the stove was about 600 lbs. They carefully explained about the EPA needed proof that the stove was removed & destroyed which I had no idea it was needed."

Marilyn B on May 2018

Buck's Stove Palace is small business that has operating in Portland since 1974. The founder and owner Buck has decades of experience in both new and antique stoves.

"It went smoothly. They always kept in touch with email's & phone calls. They called 1/2 hour before scheduled time to say they were on their way. The laid down mats to protect my floors. The cleaned out the insert and vacuumed all around so not to spill any debris into the room. They were worth every penny. They said the stove was about 600 lbs. They carefully explained about the EPA needed proof that the stove was removed & destroyed which I had no idea it was needed."

Marilyn B on May 2018

General Fix-It

4.73(

General Fix-It

4.73(

Customers say: True professional

Recommended by 90% of Angi customers

I am a fully licensed Residential Contractor. That said, I've chosen to keep my business small and market myself as a Handyman. Unlike your typical handyman or contractor -- I carry a Specialty License that allows me to "legally" work on minor Electrical and Plumbing issues. Things like: lighting, ceiling fans, switches, outlets, appliances, disposals, toilets, sinks, faucets, etc... There are less than 150 of us in the state. I have over 20 years experience in both residential and commercial construction; so I didn't just decide I needed a way to make some money, grab a couple wrenches and screwdrivers thinking I could "fix" things; and start calling myself a handyman. I know code and construction practices, so there is no jerry-rigging going on here (I know that "duct tape" can be used on anything BUT duct work). I'll talk your ear off if you let me, but you'll be well informed about what I am doing and why. I pride myself on maintaining communication with my clients. I'm conscientious, fair, honest, reliable, and take pride in my work. (Yes, I was a Boy Scout – and I'm a retired military officer too). If I can't take care of what you need to have done, or feel you'd be better served by a specific trade specialist; I have developed a professional business relationship with individuals in almost every specialty out there. Individuals I consider to be the best at what they do - be it roofers, plumbers, drywall'ers, painters, masons, electricians, or tile-setters. With me, it's not all about the money, but making sure the customer is spending their money wisely. I know my limits and won't take a job if I feel you'd get a better price or a better result from a specialist. I want you to be satisfied so you'll call me back for your next project and refer me to your friends and neighbors. I'd rather have one person call me 100 times, than 100 people call me one time.

Classic Copper Works

3.69(

Classic Copper Works

3.69(

Customers say: Quality work

25 years of experience

Classic Copper Works uses time honored German copper smith techniques handed down from father to son and passed on to our highly skilled artisans. We specialize in the fabrication of custom copper & bronze products and other metal specialties. WE DO NOT OFFER REPAIR SERVICES OF ANY KIND. Additional phone number - (888) 908-5339.

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

rick k on March 2025

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

rick k on March 2025

Orca Heating & Refrigeration

Orca Heating & Refrigeration

Frank’s Heating and Refrigeration has been established since 1988. Owner and service technician Frank Ormonde had worked many long hours when starting the business which was then known as Frank’s Refrigeration. Working out of his home for 2 years, Frank started installing and servicing restaurant equipment. As time progressed the business expanded to the heating industry adding valuable employees and moving into a larger office location. Frank’s Refrigeration then changed its name to Frank’s Heating and Refrigeration. Wanting to expand into our extended community in Curry County, Frank decided to add another location which is now known as Orca Heating and Refrigeration. With the two companies and many valuable employees, Frank now has the ability to provide the knowledge and comfort to both residential and commercial customers. Currently Frank’s Heating and Refrigeration and Orca Heating and Refrigeration are providing comfort and quality service to the Del Norte, Curry and Humboldt Counties.

"We evaluated all the HVAC companies here in Brookings, and are convinced ORCA is the most knowledgeable and professional company. Steve helped us evaluate the right heat pump system for this house, and got it -- and some strange extras we wanted -- at the right price. Fernando especially needs to be recognized as the most skilled and hard working installation guy around. All our questions and concerns were answered, the system was installed on time, under budget, with all rebates, and it's running great. We are totally satisfied customers."

Gordon B on July 2018

"We evaluated all the HVAC companies here in Brookings, and are convinced ORCA is the most knowledgeable and professional company. Steve helped us evaluate the right heat pump system for this house, and got it -- and some strange extras we wanted -- at the right price. Fernando especially needs to be recognized as the most skilled and hard working installation guy around. All our questions and concerns were answered, the system was installed on time, under budget, with all rebates, and it's running great. We are totally satisfied customers."

Gordon B on July 2018

Specialty Construction LLC

Specialty Construction LLC

Specialty Construction is a family business licensed buy the state of Oregon as a general contractor. We provide a broad range of services, and have been doing so since 1989. My son Jason and I work together with you to identify the work scope, design, estimate the cost of the job within your budget. Our list of satisfied customers will encourage your choice for who you can count on to be help you get the job done with the flavor of goodness all the way through.

JBC Group Solutions Inc

4.00(

JBC Group Solutions Inc

4.00(

Customers say: Quality work

18 years of experience

1-888-JBC-ON-TIME (888-522-6684). 26 employees in Portland area. No subs used. Payment may be made via PayPal.

UPPER VALLEY BUILDERS, Inc.

UPPER VALLEY BUILDERS, Inc.