Get matched with top structural engineers in Thackerville, OK

"No one ever contacted me."

"Gateway mortgage company recommended Roger and CDR inspections to do a structural inspection of one of our rental properties before approving a refinance. He did not give it a pass, and suggested having nine piers installed around the perimeter of the house. After some due diligence, we discovered that Eden’s had already installed piers in 2020, and we communicated this to Roger. He said he would not give the property an OK until the adjustments were made, so we had Edens come out and adjust the piers, as well as add three additional piers to another corner, per Roger’s instructions. After completing all work, both we and Chris Padley from Gateway Mortgage have been emailing and contacting Roger for 6 weeks to do a final inspection so that we can move forward with our refinance, and he is disregarding all of our phone calls and emails. This has been one of the most frustrating experiences we have ever encountered. We are unable to move forward on our very important refinance until he signs off on this structural inspection. Our lender told us, “I am at a complete loss why he won’t respond.” Look elsewhere, Roger is not friendly and he’s not willing to work with customers."

"Powerlift came highly recommended from a colleague. However, our experience was much less than desirable. Steve came out and gave us a quote --he was very personable and polite. When the crews arrived and began their work, apparently there was some "extra" work that needed to be completed before they could continue. This extra work almost doubled the already extremely high price --from around $18K to $32K. We were told that the cracks in the bricks might not appear differently and that we would need to have them repaired but with the piers we should have no further issues. BTW -- the landscaping was a mess! Bushes were left unplanted and concrete piles were randomly distributed around our property --super messy! We did hire a mason to repair all of the cracks outside and a contractor made repairs in our sheetrock. Today, you cannot even tell that we spent 32K to get things fixed. We have cracks in our brick exterior and cracks in our sheetrock. Steve did come back (twice) and each time makes some excuse of what is happening but of course, it is not due to the work that they did. :( I am totally disappointed every single time I walk out of my front door. I would not recommend."

"It's funny... we've been considering a foundation repair company for our current house, and my wife mentioned Integrated Foundation Solutions, which then rang a bell. The experience to follow happened years ago, and we never posted a review to reflect the lousy service from IFS. Truthfully, I think we were too hacked off by the whole experience to focus, at the time. But, after finding all the old emails today, with all the salient details intact, I thought I'd rectify that mistake. (Quoted verbiage to follow is verbatim from emails.) Short version: Before the sale of our previous house, we brought out IFS to level our foundation. Schaun (owner) and Diane (coordinator) sent out a crew headed up by Arlen... during the foundation leveling, one of Arlen's crew kicked loose a plumbing pipe, which then proceeded to soak a portion of the carpet and baseboard in the nearest room. No one on the crew told us, perhaps no one noticed. (Arlen even went so far as to say that there was "not a doubt in his mind" that one of his guys had kicked the pipe connection loose. Further, Arlen mentioned that it was the third occasion one of his team members had caused damage on the job, in the few weeks previous.) After we brought out a plumber for repairs, IFS said that "flooring folks" had been contacted re: examining and repairing the damage caused during the foundation work done by IFS. Later, "flooring folks" became Chris, the boyfriend of Diane, the job coordinator. Chris then proceeded to do a sketchy job repairing the baseboard -- painting it while it was still swollen from the leak, thus causing the color to not match at all, despite him being "in the flooring business for many years" -- so then he had to come out again, and was clearly not thrilled to do so. Schaun would also "not authorize using a carpet cleaning company" to clean the carpet, as a result of his team's screw-up, but they had "already rented a Rug Doctor type machine". Aside from costing us time, this was incredibly frustrating, though I remained pleasant and genial over all email exchanges. We only wanted our house back like it was, before IFS caused some damage. Remember, we were in the process of selling the house and there was a contract pending. Clearly, IFS was attempting to be as cost-efficient as possible, for their own bottom line, though when I recapped the situation, the response I received from Schaun was very defensive. His explanation of "I guess if I had charged as much as the other company wanted, this would be a no-brainer and I'd have everything fixed perfectly" really sums up the entire experience, in that he not only reacted defensively to repeated mistakes MADE BY HIS COMPANY, but admitted that they had not fixed everything perfectly. He also said that in regards to repairing the damage caused by his people, "since this was not a regular profit situation, it is only fair that I utilize people that will save me money to make repairs". Which is sort of funny, in that he is again framing the mistakes & damages made by his company as a "situation" by which HE should be treated fairly, rather than the homeowners on the receiving end. Finally, Schaun ended with a suggestion that we be "realistic" in our expectations... "Remember, we've been on top of this from beginning to end so far... you've had everything done immediately and without a word from us". Well, bully for you, Schaun... your people caused damaged that required multiple repairs, and you didn't even complain about our more than reasonable request for that damage to be repaired. Well done! There's every possibility that IFS has matured and is now a dandy company. Perhaps all these secondary and tertiary employees have moved on. But as we bring out foundation companies to look at our current house, we will absolutely not consider IFS. Never again. Because the owner then is apparently still the owner, today. YMMV."