"EXCELLENT JOB. EXCELLENT contractor. EXCELLENT MANAGER."

"This was an Angie's "Big Deal".  John called within a few days to get my projects on his schedule.  I've learned that when I purchase a "Big Deal" through Angie's that it takes awhile to get on the schedule.  We agreed to a date and a specific time (2 pm) about 3 weeks out.  I called the day before the appointment and confirmed.  He sent text to let me know he was a little behind; no problem for me & it was only about 30 minutes off schedule.  Most providers give a larger appointment window (like between noon and 5pm).  I appreciated having an specific appointment time.  Many contractors I've dealt with are disrespectful of a customers time & arrive hours or even days late.  I'd say 30 minutes late was on-time in his business.
Work performed:
Removed 2 sets of 72" wide mini blinds
Installed 2 sets of faux wood blinds in their place
Re-installed one of the 72" mini blinds in a different window
Removed 3 other sets of mini blinds in another group of windows (including the hardware)
Carried everything to trash
Removed a walk-through doggie gate (easy task)
Repaired door that would not shut.  The hinges had been put on upside down by a previous handyman; I had to remove the strike plate because the door didn't close.  After John fixed the hinges, he installed the strike plate and my door finally closed tightly.
Repaired/cemented a loose stone on the front steps.
The drawer in the kitchen is wobbly.  It's the old kind with the rollers on the bottom (instead of along the side of the box).  John identified the problems (worn out rollers and slides); can't be repaired without parts I did not have on hand.
John worked at a steady pace and completed the work within the 2-hour time frame.  
Yes, would use again.  I'm already making my list and checking it twice.


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"David spent a lot of time going over my roof situation and explained in detail many things that I did not know. This was for the initial roof assessment that I purchased through Angie's List. He was able to include several other items related to roofing surfaces that I needed done in the estimate that I wound up accepting. He was able to get a crew out quickly to work on the repairs we agreed on. I would use this company again."

"Hello, My name is Phil Carr-Jones, I am reviewing my experience of working with and building my own kitchen, using cabinets and doors from Arkansas Wood Door. While I am an Episcopal Priest, it turns out I get to do a lot of things they don't teach you in seminary. Over the years, I have had to get fairly skilled in all the trades, including, no surprise, carpentry. But I am by no means an expert. For instance, I employed a retired carpenter to help out with the crown molding and other trim. Apart from that though, this is all my and my wife's work. So let me state up front, Arkansas Wood Doors is the go to place for the DIY’er who is thinking of remodeling their own kitchen. Here's why: I searched the web for months, literally doing comparisons and research on flat pack rta cabinets. I went to the big box store for a design and pricing in their three lines of cabinets, and I went in for a consult with a small custom shop in my area. Here's what I found. 99 outof 100 rta cabinet companies have their product made in china which means the standards for formaldehyde are going to be as fishy as they smell, plus you can only get cabinets in fixed sizes so if you looking to eeck out every last inch of space you're going to lose a lot and you'll be using a lot of filler strips wasting what could have been useful storage. If you want to go custom, then you only have less than a handful of online options, companies that will make to order in any dimension. For instance, I only wanted an 8 inches deep spice cabinet to allow for greater working room over the counter. My wife and I are pretty serious about cooking from pastries to mains and sides. We want a very serious kitchen. Plus, I'll tall so I needed the room. In any case, if you want something custom your choices online are limited. The big box stores don't really do custom and are just as limited in their options as are the online rta places. Most online rtas offer far cheaply made boxes with construction methods less sturdy. I have found that if I buy cheap, I shouldnt expect my kitchen to hold up past a few years. The finish will fade. The drawers will warp. The joints will open up. The big box stores basically offer the same thing, too. When I go to a big box store to buy something, I do it knowing I probably willl get a year out of it, whether that’s a lawn chair of a power tool. I mean when was the last time you regretting spending too much money on a better grade of power tool? So if you want quality, a better and safer grade building material and much wider choices in sizing then your basically down to three or four options. I went with Arkansas Wood Door and am completely pleased and impressed by the experience. Now I could have spent twice what I did and gone to a small custom shop and gotten the same thing, but I am in to saving money and frankly I enjoy the challenge. AWD worked with me directly. Working up the order and getting the plan for each box just right. If you have never designed and built a kitchen before, there are plenty of tips and guidance on the web and I recommend you heartily research all of the aspects and complications involved. I hit a couple of unexpected bumps. But more about that below. So do your research. For instance you can save a lot of money by building the plinths yourself and only order squared off boxes without the toe kick. By making the platform on which you place the lower cabinets first, you can get that plumb and level, so throwing up the boxes is a breeze. And again, the cabinets are also less expense, a complete all around win. AWD uses an easy system for matching up box parts so assembly was easy. No special tools required. Given the many parts and I used a mix of frameless and face framed cabinets, there was a moment or two when in amongst all the materials I got nervous about having everything I needed, but low and behold, all was right there in the end. I also recommend the concept from French cooking "mis en place" that is have all your ingredients in place and all your tools where you need them before starting out. Also, it was a lot easier to work with my wife than doing it alone, but I did a few by myself and so if that is your only option than you should have no problem. I've assembled a lot of cheaper Swedish flat packed furniture in my day, and the quality and sturdiness of AWD leaves no doubt about how long these will last. Just rock solid. Great thing about AWD is the cost to quality ratio. Cant beat it. Which also means if you make a mistake the replacement is so reasonable it becomes not big deal. I mis-measured one box and so I needed to order the right size. Worked out fine, but that was because AWD had an incredibly fast turn around. The other few reliable companies are several weeks to months. And these other places are crazy expensive. And in truth, the other companies are a complete rip off on trim and accessories. AWD pricing was so amenable that my mistakes cost me so little in comparison with what I was saving. So there's a built in confidence for the first timer. Also AWD made one mistake on the placement of a hinge in two doors. They immediately and without question remade them and sent them out in under ten days. You just can't get that service anywhere in the custom cabinet world. It was so affordable I upgraded on one side to black walnut. Trying doing that at the other quality shops. The quality of the roll out drawers and top drawer boxes is superb and the hinges and under-mount sliders are top grade excellent. The hardware was the easiest part frankly. Their system, for lining up the hardware is just so easy. Drill driver is all you need as the placement is already leveled for you. SO: high end quality custom built cabinets, superior custom support, fastest turnaround in the marketplace, most affordable pricing out there, excellent hardware, and oh yeah, I almost forget, color choices. They offer complete line of lacquer - just pick a SW color and they'll match it. SO completely and truly custom for a fraction of cost without sacrificing any quality. The Rev. Philip Carr-Jones"

"I was not confident that my color selections would produce the desired outcome. I accessed a lot of websites looking at paint colors, as well as Houzz and Pinterest. I felt I had an unusual challenge with the interior design structure. I began searching for "paint palette consultants" and came across Homemade Design (HMD). 

I described my issue and HMD thought a phone consultation could be done within 30 minutes. I was willing to extend the time if required, but 30 minutes was just enough. To make the conversation as productive as possible, HMD suggested that I post paint colors, room photos, etc. on a website. I created a Pinterest board for each room, along with paint colors I selected. I also created a board with pictures of "the look" I was trying to get. I did invest a fair amount of time building the boards, but I knew it was necessary to maximize the consultation.

A conference call was scheduled with a choice of times/days. I rec'd instructions for calling in and talked to a designer for 30 minutes. Amanda had reviewed my site and was able to make some great suggestions on what I could do to minimize areas that I didn't like and draw attention to areas on which I wanted to draw focus. She tactfully advised me that while my color selections would work, a different route would be more likely to accomplish my objectives.

In my experience, consulting with an expert (whatever the field) is almost always worth every penny. I believe I received a great value and will definitely use HMD's services in the future."

"We are very happy with the roofing job that was done."

"Tech arrived within time frame agreed upon. He checked out thermostat. Found it defective and had to order replacement. Has not yet finished job, but i expect to hear from him as soon as he acquires replacement to schedule installation."

"Roger came to my home to provide an estimate. He arrived promptly. He was professional, very pleasant, and easy to talk to. I showed him the work I needed to have done. He measured the rooms for flooring. He spent time talking with me about some other issues I had with my house and offered some good ideas. I don't think he completely understood my vision for a change in the layout of the shower in the master bath but I would have revisited that topic with him prior to hiring him. I was concerned about a possible cat "accident" ruining new floors and Roger had a great idea to have the planks stained and sealed on site. This would help prevent moisture from getting in between the planks. Roger provided an estimate with moderate details. His estimate was about what I expected and in line with my budget. He called to follow up with me on the estimate. I wasn't home at the time and he left a message. I always appreciate it when a service provider checks back. It makes me feel like they want my business. I give him an A+ for doing that. I liked Roger. A minor health issue come up in my family and I decided to table the project for the time being.
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"Did not start when expected due to weather and prior jobs, but contractor and help did come and work.  Painting touch ups after work completed took longest.  But the sub contractor did excellent job.  When I found detail not to my liking, Roca was quick to send foreman out and fix to my satisfaction.  I liked that they tried to hire and use Veterans.  When chimney liked, they again sent person out quickly and he fixed the problem even though it was not part of the original work.  I thought they were fair and good."

"This was the service provided by AHS's contractor Myers Comfort Specialist.  They would only provide a 2hr window with a 30 min notice of when they would be there. They agreed to come out between 3pm - 5pm that day; later around 4:30 I call to see when they would be out and discovered the tech had call the wrong number and they couldn't come out until the next day. The tech came out and diagnosed the problem, but he need a part. Later that day, when I called to inquire about a time frame I was told by a supervisor that the technicians do not turn in paperwork until the next morning and then the part would be ordered. I received a call the next day that the part was available, but they could only come out between 1pm and 5pm with a 30 min notice. I ask to schedule the first appointment for the next day and was told they would set up a time to be out between 8am - 10 am with a 30 min notice. At 10am the next morning, no call, no show. I called MCS and was told the technician was delayed at the warehouse picking up the part and would call shortly. (I'm not sure why the part was not picked up the day before when they said the could come out?) Also called AHS and explained the situation and asked to have the $75 service fee waved, which they agreed to do. The tech arrived about 11am installed the part and was finished about noon. Between the initial call and the repair visit I end up missing almost a whole day of work.
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