Get matched with top bathtub restoration pros in Westerville, OH

"Our salesperson (Bill) was excellent. We were comfortable with his knowledge and his willingness to accommodate our different design ideas. The office manager (Renee) was terrific. She was very friendly to work with and always very responsive to our inquiries. We also enjoyed working with the job foreman (Greg). He was very communicative and we really felt like he treated the project as if it were his own house. Finally, the owner (James) was terrific to work with. Yes, he's the owner, and yes you expect him to eventually make sure that a quality product is delivered, but he did all of that and more. He really took ownership of everyone else's work and made sure we were happy with the end product. Plus, he's just a fun guy to work with!"

"The person that did the work was careful and efficient. We are very happy with the end result. It looks like new. The odor from the coating was pretty strong and took a few days to clear from our bathroom because the bathroom does not have a window that opens If we had been able to open a window in the bathroom the odor would probably have dissipated faster."

"I contracted with 1GR Builders to make an addition onto my home to connect the garage and house. The finished product is beautiful!!! Everything went so smoothly. I can't say enough good things about their work quality, cleanliness, timeliness, and communication. They got it done within the estimated cost and timeframe. The workers they employ were so professional and friendly, that I didn't even mind having them in my house. I am so grateful that I chose them and would definitely use them again in the future! Thanks 1GR!!!"

"Tim did a superb job of tearing out the old, putting in the new and repairing the active wet spots in the kitchen ceiling. I feel that his estimates were fair and reasonable and the craftsmanship was a world of difference from the previous subpar job I had done. He is very timely, works consistently and stays on schedule. I can't say enough how happy I am with his end result on this project! I'll be having him back to do another bathroom soon!"

"Marlene did a wonderful job. They went above and beyond. In addition, paying attention to the smallest details shows she truly cares"

"The job overall was completed but not in the original way we spoke about via text, images, and verbally in person. The quality of the work that was actually done was satisfactory. He told me on various occasions that the way I wanted the job to be done was more difficult and time consuming than what he wanted to do. I wanted the problem subflooring removed in a large section and replaced. What was done: replacing pieces to either side of the middle and reinforcing the middle area rather than replacing. This was then charged as 3 separate pieces, ultimately resulting in a moderately higher bill via unit pricing. I wanted the bathroom flooring ripped out prior to VLP being laid. 1/3 was ripped out before he stated that this again was too labor intensive and wanted to just lay the VLP over the existing sheet flooring. I let him lay half his way. Via text when asked for a new estimate on the higher end was $675. I was charged 51% higher."

"CONSUMER BEWARE: This Company should not be installing shower units.. I hired this company after all the hype on what they can do for me and promises. My job started on July 8,2024 and wasn't completed till Oct. 2024. So much for the 4 day install. I had 4 different crews and none of them had any professional experience. They manage to cut through my floor joist over 1/2 way. Installed 3 different shower bases due to lack of experience installing the correct way. The first base was installed off center, the second base was installed in the correct direction to find out the joist didn't have to be cut . A subfloor section also cut out 12 x 20 for the initial install which wasn’t needed if it was installed correctly.. The 3rd base was installed due to the drum trap that was installed. The walls panels/plywood panels all had to be torn back off due to incorrect installation with not being level. They didn't get the proper permits needed. Found out a T or Drum trap was installed which is prohibited in the State of Ohio. The crews didn't know local plumbing or structural codes that are used in the State of Ohio. I had to constantly watch the crew to ensure they weren't cutting corners. I even had to go to small claims court."