Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Best Service Heating & Cooling
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
Since 1992, Best Service has been providing our customers in central Ohio with the “Best Air Care Anywhere”. Best Service specializes in residential heating and air conditioning system repair and replacement. Each of our trained experts is prepared to help you with the sales, service and installation of the comfort system that is ideal for your home or business.
Business highlights
Emergency services offered
33 years of experience
Services we offer
Furnace Repair & Air Conditioning Repair. Heat Pump Repair. Duct Cleaning. Water Heaters. Boiler Repair and Tankless water heater repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9977 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 977 reviews
Todd H.
Jul 2025
Responsive and Professional
Maxine W.
Feb 2025
Above and beyond, fast, and reasonably priced
Jyotish G.
Oct 2023
I have a slab ranch house with the hvac on the second floor with tight space. It needed some ingenuity to put in a whole house humidifier. Best service team was able to set it up!. Price was also good.
Response from Best Service Heating & Cooling
"Thanks so much for the great review! Best Service Heating & Cooling"
Aaron J.
Mar 2023
Very quick response, John was very
Mary M.
Mar 2023
very good, fixed and everything works
Chiquita L.
Jan 2023
Very good work. Job finished quickly. No problem since the repair.
Response from Best Service Heating & Cooling
"Thank you for the great review! Please let us know if you have any further HVAC needs."
Troy S.
Jan 2023
Went great. Had to wait 1.5 weeks for part to come in.
Kurt K.
Nov 2021
We had been a longtime customer of Best Service, and our furnace would not run. A technician came out for an expected service fee and inspected the furnace, indicating that we needed a new heat exchanger. He called the owner(?) at the end of the visit to get an estimate to give us. The heat exchanger was covered under a warranty, and we were quoted a cost of $2,890 for the labor to install it. We were given an estimate of $4,270 (less the fee charged for the service call) to install a comparable new furnace. The second company we consulted quoted us a cost of less than $900 to install a new heat exchanger and $3,200 to install a comparable new furnace (seemingly the same one as the one proposed by Best Service). As best I can tell, Best Service provided us with a significantly inflated estimate for installing the heat exchanger in particular. In addition, we learned that the warranty covering our original furnace provided the option of receiving a free new furnace and $250 towards the labor for installing it or $350 towards the labor to install a new heat exchanger. Best Service installed our original furnace, and I would think that they should have been aware of the terms of the warranty. In the end, we were able to hire another company to install a new furnace comparable to our old one for $1,250, $1,640 less than the price Best Service quoted us for installing a new heat exchanger alone.
Response from Best Service Heating & Cooling
"Concerning pricing , we are in the middle . You can find companies higher and lower than us in your shopping process like anything else you look for . But we did drop the ball on follow up on the heat exchanger replacement / furnace program . The technician was not aware of this but his supervisor was , as well as myself (owner). The tech failed to flag the invoice / customer for follow up from a weekend service appointment. So no one in the office was alerted to follow up at which time the warranty program would have been offered as well to the customer . I am sorry this happened this way when one quick phone call could have easily cleared up any concerns. Russ"
Larry K.
Aug 2021
The service was good. They removed the old air conditioner and installed new one and made sure that it was working properly before they left.
Rita R.
Jul 2021
Great job. They were honest and forthcoming. Impressive installation time. Easy to work with. Friendly. Honest. Understood what we wanted and what our needs were. Talked to 6 other companies and Best was by far the absolute best!
Connie D.
Jul 2021
They did a great job
Danny M.
Mar 2021
Awesome service, products and professional, experienced technician's. Would highly recommend them for your HVAC needs.
Aaron C.
Dec 2020
Great work and great service at a fair price! Would use again.
Heechang N.
Nov 2020
It was really good, the best service.
Mallorie C.
Nov 2020
C Wire connected
Scott W.
Aug 2020
great job servicing heat a/c
Derrick K.
Jun 2020
They were on time, professional, diagnosed the problem and had the air conditioning working again.
Derrick H.
Jun 2020
The entire process was flawless. I reached out via Angie's List after hours and I immediately received a callback from the owner. We discussed my current situation, 20yr-old unit leaking refrigerant and water from the coils on furnace controls. Even with scheduled booked out for weeks, he found a slot where a service tech could come out and recharge unit, and give estimate for replacement unit. AFter speaking with Tech, I scheduled replacement install for the following week. Service Tech was phenomenal, as he explained, as no other A/C company has, that the furnace did not necessarily need to be replaced if heat exchanged was not damaged. During the install of new unit, installers took multiple pics of heat exchanger and determined it did not need to be replaced. If it di in the future, they would have all necessary info to complete replacement... AFter completing install of unit, charging, and test run, the process was closed with an electronic invoice including all pics of units, warranty, and service contract. I would highly recommend this company o anyone looking to get great service, clean and friendly techs, and excellent equipment for a great price!!!!!!!!!!!!!!!!!!!
Billie S.
Mar 2020
Everything went very well. My filter had to be ordered, but the service man came back and installed it at a later date at no extra charge.
CAROL W.
Mar 2020
They did a fantastic job. They were professional, very efficient, and I have perfect heat now. They cleaned up after they were done and I would highly recommend them to anyone.
Response from Best Service Heating & Cooling
"Thank you so much for the positive review. We are so glad we could assist in getting you heat!"
Annette N.
Nov 2019
Technician got the water heater working. Honest answers about what was needed. Great service.
Response from Best Service Heating & Cooling
"Thank you for your review! We appreciate your business."
Jack D.
Oct 2019
Everything went as expected. They showed up on time and were very professional.
Response from Best Service Heating & Cooling
"Thank you for your review! We appreciate your business."
Aaron C.
Aug 2019
Went great! Fixed it in 20 min, no issues. I will definitely use them again.
Response from Best Service Heating & Cooling
"Thank you for your review! We appreciate your business."
Joseph M.
Aug 2019
Have old unit and had it tweaked to get it running a little longer until it dies. friendly, honest, professional no pressure tech which is why is my second time using them.
Response from Best Service Heating & Cooling
"Thank you for your review! We appreciate your business."
Kai L.
Jul 2019
Charged $173 for a capacitor that the exact same one sell for $9.77. Ripe off...
Response from Best Service Heating & Cooling
"We charged fair market value for part that includes labor and warranty for the part. We also ran the call on the weekend and repaired nonworking ac same day .Customer gave permission to repair , signed invoice and paid. Don’t know what else to say ,I’ll let our other reviews speak for Us"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Best Service Heating & Cooling is currently rated 4.9 overall out of 5.
Best Service Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Best Service Heating & Cooling offers free project estimates.
No, Best Service Heating & Cooling does not offer eco-friendly accreditations.
No, Best Service Heating & Cooling does not offer a senior discount.
Yes, Best Service Heating & Cooling offers emergency services.
No, Best Service Heating & Cooling does not offer warranties.