Bath R Us Columbus

CONSUMER BEWARE: This Company should not be installing shower units.. I hired this company after all the hype on what they can do for me and promises. My job started on July 8,2024 and wasn't completed till Oct. 2024. So much for the 4 day install. I had 4 different crews and none of them had any professional experience. They manage to cut through my floor joist over 1/2 way. Installed 3 different shower bases due to lack of experience installing the correct way. The first base was installed off center, the second base was installed in the correct direction to find out the joist didn't have to be cut . A subfloor section also cut out 12 x 20 for the initial install which wasn’t needed if it was installed correctly.. The 3rd base was installed due to the drum trap that was installed. The walls panels/plywood panels all had to be torn back off due to incorrect installation with not being level. They didn't get the proper permits needed. Found out a T or Drum trap was installed which is prohibited in the State of Ohio. The crews didn't know local plumbing or structural codes that are used in the State of Ohio. I had to constantly watch the crew to ensure they weren't cutting corners. I even had to go to small claims court.

Bath-r-Us was amazing start to finish. No one tried to upsell on what we wanted and explained when a better option was available but was respectful in doing so and I really appreciate that. As far as the install, Derek and Jake were awesome. They were courteous of our home and did amazing work. It looks so great and it truly was such a value add to our home. We cannot wait to get them back to do our other bathroom!!