Get matched with top chimney sweeps in Utica, OH

"They showed up as promised. Called when they were on their way. They were respectful of the yard and neighbors. They were slightly more expensive than another company we had out but decided to use them because of neighborhood referrals."

"I contacted the provider upon receiving the Angi referral. They contacted me and came the next day to provide an estimate. The technician inspected the chimney and provided an estimate. I agreed to the estimate and charged my credit card for the $1,214.14 deposit. I received two different invoices via email for the deposit and estimate. They were from two different companies, neither of which was A1 Chimney Services. I became suspicious of a possible fraud situation and emailed the address on one of the invoices asking to cancel the service request and receive a refund for the deposit. I sent a second email with no response and spoke to two different representatives with the same request. No one responded. I filed a Better Business Bureau complaint and registered a dispute with my credit card company relative to the deposit. I received a text from an A1 representative on September 26th asking if he could assist me since he saw that the deposit charge was in dispute. I made the same refund request. He said that he could not do anything until the bank finished their investigation. The bank closed the dispute and restored the charge to my credit card on October 19th. I texted the representative again with the refund request. There was no response to request number 6. I have not been contacted again by A1 since 9/26."

"Fred and Chris were prompt, professional, and careful with their work. Their estimated time to complete the work was spot on; ditto the estimated cost. We were very pleased with all the results. This is a family-owned business so that's another reason we'll hire them again."

"They came a day early, which was fine. The employees were not wearing face coverings, but I did not challenge it. They cleaned 4 fireplaces in my home, which took about 15 minutes each. I asked them to look at some outside fire pits, which they did, and I asked them about the possibility of adding a gas heater to my solarium. The employees were excellent, but asked for $540.00 in charges. This was extreme, in my opinion, since they only spent 1 1/2 hours total. I called the company the next day and was given the run around. They eventually referred me to the owner, who never called back. I expected a reduced charge, since I only paid around $200.00 the last time of service. They could not explain their charge plan satisfactorily. I feel that they were price gouging, since their is little competition in their field. I will not be using their services in the future."