Get matched with top basement waterproofing pros in Troy, OH

"I recently had the pleasure of working with Stay Dry Waterproofing and I can confidently say that they are the best waterproofing company in town. From start to finish, their team of experts were professional, knowledgeable, and attentive to my needs. The project manager, Brock, was fantastic to work with. He took the time to thoroughly explain the waterproofing process and answered all of my questions with patience and expertise. He also provided a detailed timeline for the project, which helped me plan accordingly. The installation crew arrived on time and worked diligently to complete the project on schedule. They were respectful of my property, kept the work area clean, and were mindful of noise levels. Overall, I was extremely satisfied with the quality of work and level of service provided by Stay Dry Waterproofing. My basement is now completely dry and I have peace of mind knowing that my home is protected from water damage. I highly recommend this company to anyone in need of waterproofing services. They truly deserve 5 stars!"

"Everdry was very responsive, thorough and honest through the process. Being a first time home owner I was at a loss with the whole process but they explained everything well. Also, the actual process of waterproofing my basement was quick and efficient, have not had a problem in the last two years...and we have had a lot of rain!!"

"Just got my basement waterproofed by stay dry waterproofing. They did an excellent job! Communicated well, were on time and went above and beyond my expectations. Already have had several storms roll through and itâ s nice to have the peace of mind knowing my basement wonâ t flood anymore. Would definitely work with them again and recommend to friends and family !"

"Was very happy with the job glad we choose them no more leaky basement lifetime warranty."

"After having Ohio Basement Authority waterproof our basement, we proceeded to hire Dan, the electrician they use on their jobs. We needed an updated service panel. Recommended by Jordan, who has remained a constant and reliable resource of information and suggestions to me, as I took on the job of getting my parents home up to date for selling. Dan was very polite and professional! I was immediately at ease after greeting him the first day he came to the house. Once he put his music on and I heard the Eagles playing, I knew he was the man for the job. (My dad is a big Eagles fan!) Dan was informative as to exactly what he needed to do and explained to me the process. Being the holidays, and the City being closed, not being able to come out for inspection, the job took a couple days longer. Dan rescheduled his week, so that he could get electric back on the soonest possible! Thank you Dan! Thank you to Ohio Basement Authority! Truly a customer satisfaction company!"

"They did successfully stop the leak around the water supply pipe.
The problems started in the week prior to the scheduled work day when I requested that they use schedule 40 pipe.  I made it clear I was willing to pay the difference but was told that they don't ever use schedule 40 because it's "too hard to work with."  I wasn't happy with the answer but had already paid a down-payment and had the work scheduled for almost a month and they told me that schedule 30 is "virtually indestructible" and "would hold up to driving a car over it" so I agreed and went ahead with the work.
A crew of three showed up on time for the job and was doing a good job starting the work, but within the first few hours it was obvious there was no way they would get the job done in one day as expected, so in the afternoon, an additional 5 or 6 workers showed up. Things went downhill from then on.  The first crew was being careful and replacing the old pipe with new to minimize the damage to landscaping and asking me what I wanted if they ran into any problems.  They made sure the new pipe had a downhill grade to the curb, glued the pipe sections together as previously agreed, and replaced dirt / landscaping in an acceptable manner.  The new crew just dug new trenches where ever was most convenient so some of the pipe didn't end up with a downhill grade and they didn't glue sections together.
Since much of the new pipe was laid in new trenches, the displaced dirt wouldn't fit back in the trenches, so it was piled up on top leaving a 4 inch high "gopher trail" in the yard.  Rock displaced by digging under the sidewalk ended up in the yard and when I pointed it out to one of the workers, he said that it the rocks would sink down in the dirt over time.  That was when I realized it was pointless to try to get them to fix anything they did wrong.
Over the following weeks when we fixed their work, we found that some of the sod was buried under dirt and some just thrown back upside down.  When I was digging a hole to re-plant one of the bushes they neglected to replace, a fairly light push on the shovel easily went right through the new pipe.
Needless to say, I am not pleased with the work.  Maybe the Basement Doctor should stick to basement repairs and leave outside trenching to someone else.   I used them because of a referral from another company a friend had used, but my experience with them is the main reason I signed up with Angie's List.
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"We had a water issue in our basement, and when we called, one of the owners of Concrete Pro discovered it was from our HVAC condensation line. They explained the issue ( call the HVAC guy). So impressed with the honesty and would refer to anyone"

"Erie Home Basement Solutions was a pleasure to work with. Everyone was on time, and always polite and courteous throughout this process. This is extremely hard work and they continued to always have a smile on their face and answer any questions I had. They worked diligently to complete the project on time and fulfilled all aspects of the contract. Actually, they went above and beyond to make sure I was pleased with their service, which is unusual in todayâ s work culture. I would highly recommend this company for your basement waterproofing needs."

"Donald is very professional. I had him install a new sump pump in my basement and in about 30 minutes the water was being pumped out of my basement. He did a great job."

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