Get matched with top well and pump technicians in Stoutsville, OH

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"Technician was on time and very pleasant. He explained what he would be doing and got right to work. Got everything cleaned up and he was out of here in less than 8 hours."

"AIS removed an old room and deck and built us a large outdoor room with two pergolas including a large TV wall, fireplace, hot tub, outdoor kitchen, granite counter tops, custom lighting throughout. They did an excellent job! Parks and Aubrey was great to work with and always had good ideas when we needed them. Rodney's crew did the custom framing and always accommodated any changes that came along. They're good people to work with. You can't go wrong using AIS on your next project."

"The service tech had the well pump issue identified within minutes and was able to complete the repair in just over an hour - much faster than I had expected. I highly recommend Bapst for well service and repairs.."

"Guys showed up on time and quickly diagnosed and fixed problem. While here we discussed she and load on house panel and had them install a whole-house surge protector. I had a post house get toasted by a lightning strike so seemed prudent given electronics in house."

"Bapst did an amazing job. Their customer service was exceptional from first phone call, to the techs that came out to do the work. I would definitely hire again for any of my well needs."

"Amazing work from start to finish. They also went above and beyond to make sure I would not have anymore problems."

"Process went very well and as described. Will hire again."

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."