Get matched with top grout and tile cleaning pros in Rootstown, OH

Hi, my name is Brian Douglas. I have been installing various types of flooring for approximately 12 years. I have also been installing tile for approximately five years. I do subcontracting work for Sherwin Williams Floor Covering, M-Five Construction, Poshedley Floor Covering. I take care of my van, my tools and my appearance. I'm polite as well as animal friendly. I have plenty of references if you need any. I also have pictures of my work. I get work done in a timely manner and keep my areas clean daily. Fully insured. Bonding for specific jobs.

"Did a great job. Couldn't remove some of the stains but did try."

"Excellent job and customer service I will only use dependable carpet cleaning from now on"

"National was great. They were able to start earlier than expected and the vinyl plank floors are beautiful. They even replaced the sub-floor in one of the rooms and removed some unlevel tile at no additional cost."

"We originally did a report on this company when the work was performed. We rated this company all A's. About 6 months after the install, we noticed that a tile was cracked but we did not do anything about it. A year after the install, we called Tip Top Tile back to the house because we notice there were about 10 tiles cracked. He came to the house and very quickly indicated that it was not an installation problem that it was a problem with our tiles. He indicated that they were poor quality. He also stated that there was nothing more he could do. Bob never informed us when he was installing the tiles that they were of poor quality. Actually, he said they were average quality. If he would have indicated that they were poor quality, I would have purchased new tiles. Bob also never made us sign anything indicating that the tiles were poor quality and that he was not responsible if there was a problem down the road. Here we are three and a half years later and approximately 30 - 40 percent of our tiles are cracked.There are jagged edges and we have cut ourselves while cleaning the floor. It is very dangerous and the floor has to be replaced. We contacted other installers and each installer indicated Bob did a poor job because he did not put thin set down before he put the cement board down. Bob cut corners and we are now paying for it. The floor is still shifting due to the heating and cooling and the tiles are cracking. Average price to have my floor ripped up and a new floor installed is approximately 8,000 to 10,000. We contacted an attorney and discussed the case with him. The attorney agreed that corners were cut and that it was the fault of the installer. The only problem is that we only had two years to seek legal action and we were to late. If you use Tip Top Tile, please beware. We will not use him again."

ADDITIONAL HOURS: THU 9:00 AM-7:00 PM ADDITIONAL ADDRESS: PO BOX 575 NEWBURY OH 44065. ADDITIONAL CONTACT: MICHAEL GIEL.

"The installation of the carpet was timely and professional.  The carpet looks fantastic.   Kevin also installed linoleum in the doorway entrance.  It too looks fantastic.  I saved myself a significant amount of money, enjoyed my time with Kevin, and am terribly happy with the finished result.  I recommend Kevin and Teppo's Georgia Floor Distributor enthusiastically."

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"When we contacted him initially, he was responsive and came out to look at the work we wanted done.  He said he would get back to us in a few days with estimates but he never did.  We followed up with a phone call and he returned our call several days later.  He ended up doing the upstairs vanity apologizing for not getting back to us sooner.  When we asked him about the estimate for the basement floor, he said he could give an estimate on putting down the tile but he couldn't estimate how much it would cost to do the prep work until he got into it.  The prep work consists of etching the cement floor.  Without having at least a ballpark figure, we decided not to proceed.
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