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The Tile Shop
Ceramic Tile Service, Hardware & Home Improvement Stores, Marble and Granite Service,
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 33% | ||
| 0% |
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Showing 1-3 of 3 reviews
ANGELA C.
Mar 2023
We had the best experience at the Tile Shop last week. Danielle Kinsinger was great to work with. She was very attentive, listened to what we were looking for, then helped us find the perfect flooring for our project. Danielle was very knowledgeable and answered all our questions with ease. She helped us determine which material would work the best for our basement and no question was too silly for her. The selection at the store was also great- so many styles and items to choose from. We will definitely return to The Tile Shop for all of our future tile and laminate needs.
Paula C.
Dec 2014
They were professional and courteous.
Linz G.
Oct 2007
The First order that came in was not the correct color. The tile was re-ordered, but they wanted me to select a different size tile because it's what they had. The order (supposedly) came in a week later and I was told it was damaged. I never saw the tile. Three weeks later the company promised the order would be ready for the contractor I scheduled to install. Nothing arrived. The contractor was furious that the tile was not ready. I was caught in the middle of a bad tile supplier and a very upset contractor. "The Tile Shop" company had been given three chances to make good and couldn't deliver. I cannot recommend them to anyone. "The Tile Shop" turns out to be owned by "The Color Tile Warehouse Co." Their products are mostly from China, and are misrepresented. (e.g. I was told that Travertine was Marble)
JOHN G.
Oct 2005
THE TILE STORE STAFF WERE HELPFUL IN SELECTING TILE FOR SELF INSTALLATION & THEY CARRY A VARIETY OF INTERESTING TILE. WE WERE ABLE TO SPECIAL ORDER THE TILE WE WERE INTERESTED IN. SPECIAL ORDERS TAKE ABOUT A WEEK TO FILL.
CLAUDIA F.
Oct 2005
MY FIRST REPRESENTATIVE WAS NO LONGER THERE AFTER ABOUT 4 MONTHS, SO CONTINUITY WAS NOT THAT GREAT. THEY WERE ON COMMISSION AND I COULD TELL. THEY DID HOLD A FREE SEMINAR ABOUT INSTALLATION. I HAD TO RETURN A LOT OF STUFF SOME DUE TO INSTALLER, SOME DUE TO MY KNOWING NOTHING ABOUT FLOORS THOUGH THEY WERE COURTEOUS ABOUT IT. THEY HAVE A GREAT SHOWROOM, THOUGH. "DON'T TRY TO SELL ME ON THINGS THAT I DON'T NEED".
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
The Tile Shop is currently rated 3.7 overall out of 5.
No, The Tile Shop does not offer free project estimates.
No, The Tile Shop does not offer eco-friendly accreditations.
No, The Tile Shop does not offer a senior discount.
No, The Tile Shop does not offer emergency services.
No, The Tile Shop does not offer warranties.