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"Professional; overall went very well"

"Things went fine at first. Tyler and assistant showed up promptly, were courteous and seemed capable. They quoted and returned the following day, completing 95% of the job. They used caulk grout to repair shower tile in master bath instead of powder grout I already had, but that wasn't a big deal. Once dried, it looked almost the same. Before leaving Tyler informed a touch up application was recommended and said they'd be back the following day (Friday). Once the caulk dried, it was evident a second layer of caulk was necessary, as there were many gaps in the first coat, leaving an incomplete seal. Water in the gaps would eventually wreck it and it would have to be done again. This is where is where things went south. I didn't hear from Tyler the final day about finishing the job. When trying to reach him, I received a text saying he had a family emergency and would be over as soon as he could. No mention of what day. No problem I figured, things happen. Fast forward to monday and again I had to contact him, with him giving more details of personal issues. I'm a tolerant person and understand unexpected events, but a full week passed then ten days and still no mention of return date or finishing the job. All the while, my household was unable - and currently still unable - to use our master shower, which we normally use daily. Almost two full weeks have now passed and he never came back to complete the job. This is after already being paid! He was not proactive at all in scheduling a completion date, just multiple vague assurances of getting it done sometime. Poor communication. It would've taken all of 15-20 minutes to do, could've stopped by on the way to other jobs, but he didn't make it any kind of priority. This is also after receiving a $50 tip. Insult to injury. I didn't have to do that. I am disappointed in selecting this pro and how this turned out. Having to walk from one side of the home to the other to use the guest bath shower again and again makes me regret hiring him. I need a job done right, and in at least a somewhat timely manner. Family emergencies are one thing, but how about finishing what you started. Left us hanging. I had other bigger jobs I could've hired him for, but after this experience forget it. Now I have to pay another pro to fix his mess. Refund please."

"Wow, Mike and his staff were wonderful to work with! They totally took our 1970’s kitchen and transformed it to an elegant, stunning and spectacular make over. They were prompt, courteous and always on time. We highly recommend them to anyone who is looking to add any updates to their home. Well done Winthrop Place!"

"I called for a fence quote. Then asked if he was able to put up a wall in my garage for my home office! He did it the next day! Thanks Johnny! Great work!"

"We recently commissioned Alternative Home Repair to do a full remodel of our outdated 1950s bathroom-from demo to reconstruction. During the demolition, Johnâ s team found mold behind the shower walls. They advised us of the situation, and instead of covering it back up, they removed all harmful mold before proceeding. John was accommodating, working with us so we had either a shower or tub to use during the remodel. That was important to us. John and his crew were very easy to work with. They were always on time and accommodating. We are very pleased with the final results. The custom glass shower door is awesomeâ better than we expected."

"We would not hesitate to hire M&B for another project at our home! They were extremely professional and we love our new bathroom. Matt and Josh did an excellent job communicating about the project. They finished the job in an appropriate timeframe while still paying attention to all the important details. The tile in the shower turned out great. We were also pleased with flooring, drywall and paint. They had some great suggestions and made sure the details, right down to the towel bar and tp holder, were done right!"

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"