Get matched with top heating oil pros in Masury, OH

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."

"When I first had this company do small projects for me, I was impressed with the work, however, as the projects kept being done, he was always in such a hurry. He had so many customers to handle, he did not have time to really do a good job. He replaced a vanity in a bathroom, and cracked the drain pipe (2 inch crack). It was left. It began to leak and ruined my ceiling in my living room. So now all the plumbing and ceiling need replaced at my cost. He installed bead board on another bathroom along with trim. It was the worst job I have ever seen. I sat down and cried after he left. Again at my out-of-pocket costs, I now have a beautiful bathroom installed properly. He needs to be up front with customers that his scope of work does not include plumbing, electrical or fine carpentry. Horrible job..."