Get matched with top chimney cap pros in Massillon, OH

"Called Chimney Cricket they were very responsive. Frank set up a mutually agreed on time a suggetsed one of their staff who had expertise with gas fireplaces. Scott arrived on time and fixed the problem in 15 minutes.
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"Bob Thompson (Owner) did a great job tuck pointing my chimney. He also tuck pointed several areas around the house that I pointed out to him and he also tuck pointed other areas that he saw needing this work done. Bob is very professional. He called me prior to beginning the job to let me know the date and time that he would start. Once he started, he provided me with pictures inside the chimney to show the current condition. In addition to tuck pointing the chimney, he applied a acid wash to clean the effervescence that had built up. He also applied a sealer to the chimney. It took him two days to complete the job. He also corrected me from overpaying him based on our contract. He's a good guy, hard working and very honest. I would definitely recommend him to others."

"I had contacted three roofing companies based on locality and Angie's list recommendations.  One of the companies (I had used them previously at my old house in Cleveland) did not work in the Brunswick area, but referred me to a local company, Popil roofing.  Popil was the first appointment scheduled.
Ed Popil came out to the house at the time and date we had set.  Once he arrived, he introduced himself and asked me for an explanation of the work I wanted done (severe storm damage on the back side of the roof and leaks).  We took a walk around the house as I showed him the primary areas of damage and also some fascia that had been blown off.  Ed then grabbed his ladder and climbed up on the roof to perform a thorough inspection.  Once he came back down, he pointed out some visible damage that I wasn't even aware of (dented gutter and soil stack cap) as well as an area that hadn't been properly installed by the original builder (no felt underlay leaving exposed wood once the shingles were torn away.).
At that point I began explaining in detail what I wanted done and what my expectations were.  Ed was very forthcoming with information, almost answering many of my questions before I asked them.  Some of the questions that I had, due to a lack of roofing knowledge on my part, Ed answered thoroughly and patiently. He also explained the brands of shingles that he offered and the methods and materials he would be using.  None of the process was rushed or pressured.  I told Ed that even though I would probably be going with his offer I still wanted to get the other two quotes.  He told me that wasn't a problem, but that he would be back the next day to cover the exposed wood area of the roof anyway. And he did, even though I hadn't committed to the job yet.
The other roofer showed up and made a quote without even climbing up on the roof.  He explained the brand of shingles he offered and why.  Interestingly enough, one of the brands he offered Ed considered junk, and one of the brands Ed offered the second roofer considered junk.  Ed hand nailed, the other guy used a nail gun.  Both said their method was better.  Kind of the same argument you would get from a GM & Ford guy.  The second roofer's quote was about $500 higher.  The third roofer never called me back.
At that point I began doing my research.  I took the information I was given by both roofers and began to look at reviews of all of the brands of shingles offered by them, as well as materials and methods.  I also began digging a little deeper into Popil roofing.  The internet is a wonderful thing!  I came away, not with an experts knowledge of roofing, but enough confidence in the choices I was making about the type, materials and methods of roofing I was about to pay hard earned money for.  I also felt confident that Popil roofing was a reputable company that would do a quality job and be around to honor any warranty issues if they should arise.
We signed the contract and I had Ed make specific entries for the materials and methods I wanted used.  Then it rained...and rained...and rained.  Ed already knew this beforehand and told me he'd start the following week after the weather cleared out.  He said the job would take three days.  He called me Tuesday of the following week while it was still raining and said they'd be out about 11:00.  He'd already looked at the radar.  They showed up when they said they would and began the job.  Three days later they were finished as promised and I had a beautiful new roof.  Ed and I did a walk around as he did a final sweep with the magnet to look for any left over debris.
All in all Ed Popil was a professional throughout the entire job.  After the roof was installed the Great Storm hit the following week.  We even had a tornado warning in Brunswick.  The roof was still intact and no leaks.  The one area I was concerned about was the ridge vent over the garage.  The builder installed an inferior undersized vent and whenever we had a driving rain water would get in through the vent a drip though the fluorescent fixture in the garage.  So far, so good!
Would I use or recommend Popil Roofing in the future?  Absolutely.
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"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Here's the good, the bad and the ugly. Bob spent a lot of time answering my questions and was very thorough on the initial consultation. Pricing was comprable to three other estimates I received during that time but wasn't the lowest. Here's the good: We decided to go with a pre-selected shingle that wasn't in stock with Bob's suppliers but he did find a local supplier that had just enough on hand at the last minute. He passed along only the small upcharge for the more expensive shingle. Installation quality seems descent. Shingle overhang is nice and even and visually looks very neat. Bob said he would give us extra winterguard rapping on the back edge of roof for no extra cost due to the amount of soffit overhang. I was especially impressed when his team supervisor actually fixed a problem caused by the previous roofer repair and did not charge me for it. The bad: 1. After a long wait time to begin work I seem to keep getting longer, there was another two-week start delayed due to the supervisor having problems with his truck. During this time the weather turning cold and icy. 2. I asked Bob if he would supervise the job but he said he is not on the job sites but that I can trust his team supervisor who has been with him for over 20 years. So I did. When I came home from work one day the waste dumpster was parked right in front of my garage doors. Someone assumed that I would not need to get in and out of the garage. That was a very bad assumption because my wife is a fall risk and needs to park inside the garage. This was in December and the driveway was becoming icy. The dumpster was moved promptly to the proper spot but no one contacted me to ask me where I wanted it located in the first place. 3. During installation Bob and I walked around to look at the progress and I noticed the roof paper was torn on a corner of the garage. He said his team would make it right before shingling over it. The Ugly. On the final walk-through Bob told me that a deck railing post cap was damaged from his team's work. This was not a big deal and the post cap was only $10. But he did not have the damaged cap nor was it found anywhere. I think his team threw it away. More likely this was a diversion for much more damaged railing that I did not find until the spring because the snow was falling during the final walk through. See the attached pictures. There are scratches, scuff marks, and tar marks on three six foot spans of railing that were not there before. My neck is relatively new. The scratches and scuff marks on the railing match the angle at which they threw off old pieces of shingle that hit the railing. I sent the pictures to Bob along with the itemized replacement cost of all the railing pieces. Total was $174. This was the first week in April when the snow and ice was finally all gone and I was out on the deck and noticed it. To date Bob has not responded. Just be aware of what you're getting into with this contractor and if you're willing to risk the bad and the ugly for the good. I will not recommend Northeast Ohio Renovations to any of my friends or relatives. That's a big price to pay for $174."

"I observed water stain on ceiling in my laundry room. I called Jaime and asked him to figure out where it was coming from. I had used him successfully in the past to have a storm door installed. He inspected the roof and found that the rubber seal round the vent pipe for the drain had decayed and that's where the water was getting in. He replaced the seal then gave me a roof inspection. He looked at the other vent pipe on other side of house and found the seal was okay but put some caulk on it to make it last longer. He also looked at the attic vents and found that one of them had loose nails, so he nailed it down tight and sealed the nails. He said the rest of the roof looked okay. He is a good guy. Friendly and nice to talk to.
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"These guys will always be my "go to" chimney cleaners. They arrived ontime and were glad to see me. They cheerfully inspected the chimney for my woodstove and explained what they were doing as they worked. After inspection they explained that I really didn't need a cleaning and therefore the price would be less than anticipated. I had them clean the pipe anyway which they did very quickly. Now spotlessly clean, I can use my woodstove without worrying about creosote buildup. Once done they schooled me on the best way to burn wood as efficiently as possible to extend the time between necessary cleanings. If you want your chimney cleaned and inspected correctly, call these guys.
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"Each time I've called Jeno at Extreme Slate he's gotten back to me the same day. I've received estimates for each request I've made within a day or two. Typically the work I've requested has been completed within a week or two, depending on weather. I have been very pleased with his work and would recommend him to any of my friends who have aging slate roofs.
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Construction and Remodeling Experts (C.A.R.E.) LLC is one of the\nleading roofing, remodeling and addition companies in Northern Ohio. We\nwork with only the highest quality materials and experienced, professional\ncraftsmen. Our company got its start in the mid-eighties. We mostly did\nwork for remodeling companies and homebuilders. In 1994, we decided to open\nour doors and offer full service building and remodeling services. We have\nconsistently focused on the needs of our customers, providing personalized\nattention and a stress-free experience. Our knowledgeable and friendly\nstaff is here to assist you with all your questions and concerns about your\nupcoming project. Our project managers are involved from start to finish on\nyour projects to ensure 100% communication and satisfaction. We treat all\nof our customers like they are our family. We want to be the contractor you\ncall for all your projects for years to come. That is why our emphasis on\nquality and service is unparalleled.\n\nMember of the HBA (Home Builders Association)

"Everything went very well. They didnt mess around and were clean about everything and got my chimney fixed w no hassle at all. Perfect.."