Get matched with top bathtub restoration pros in Massillon, OH

"The man that came out and gave me an estimate was very helpful and professional. The workers were excellent. Completed the job in 2 days. They arrived when they said they would. They spread covers to protect the floors while they worked. Will hire again to install glass block windows in my garage next summer."

"The Plumbing Source did a wonderful job unclogging my very backed up sink at an extremely reasonable price. They went over and above explaining what was going on and how to keep it clean and were very kind and professional. Thank you!"

"Re-bath Over charged my parents at least $8,000 probably more for what should have been a simple Shower insert install. All the demo was done & the debris removed by other contractors. A shower insert (2) guys and a day of install time $14K but hey there is a lifetime warranty on the work. Buyer beware the sales people will rip you off if you let them."

"After 2 years, the tub began peeling in 5 places. Instead of offering to repair at no charge, he wanted $125 to repair the defects. The tub was out of warranty (warranty was only for one year). Lesson learned, find someone who gives a much longer warranty than Ohio Porcelain."

"We did not want a complete remodel of the two most used bathrooms in our home… just a refresh of the bathtub or shower in each one. After researching reviews on Angi and Google, we met with three bath remodelers. One remodeler, with national brand name recognition for one-day replacement, was much more expensive than the two local remodelers, which were close in quoted cost. We decided that JR Bath was the better fit for this smaller-scale project plus we liked their broader selection of materials, and the salesperson listened to our wants, without trying to upsell us. With two installers on-site, everything was completed in one day. The workers were professional, friendly in manner, and the quality of workmanship was excellent. A special showerhead for one bathroom was missing on the installation day but was immediately ordered and installed within two business days. For this type of shower/bathtub replacement project, we highly recommend using JR Bath."

"I saw an ad for converting the bath tub to a shower by cutting the tub and placing a special insert where the cutout was, so you can simply step into the tub over about a 6 inch high step. This is the best alternative to spending $14,000 to have a walk in tub installed which would have required the bathroom to be torn apart and remodeled just to fit the walk in tub in. Thats a huge expense for anyone who is on a fixed income. We decided that the cutout would be the best way to get a shower without having to lift a foot over a 15 inch lip of the tub. We have a shower chair and that works well but for my better half raising her knees over the tub was very painful, since she has arthritis in her knees, and back. So I talked to Jim at Ohio Walk in Showers, and he explained the procedure about cutting the tub and installing a custom insert to allow stepping in easily. I sent a picture of the tub to Jim, so he could determine if it's steel, fiberglass, or cast iron. It turned out the tub is cast iron. Jim's son James came out to look at the tub, and showed us the inserts that they use. We decided to have the job done, and in a few days Jim, and his son came and prepared the bathroom for the work. I had everything removed from the bathroom per Jim's request because cast iron makes a mess with black powdery material, so they covered what needed covering, and put a fan in the window to move the dust and air outside, and began to cut the tub. The job took about 3 1/2 hours and they placed weights on the new insert to make sure it bonds properly and said we could use it in 24 to 48 hours. They were very professional, and cleaned the bathroom so you could not tell anything was done. We let the insert set up for 48 hours just to be sure it was ok then we were able to use the tub very easily. I firmly believe this method is the easiest, and best way for people with mobility issues who wish to step into the tub and take a shower.. Thank you Jim, and James, the job went better than we thought it would, especially for a cast iron tub."

"The installers were very personable individuals and did excellent work. Update on 12/28/24 since original post was done right after completion (had not even used the shower) and was told I would get a 15% refund/rebate by installer by writing a review. Would have been about $1800.00. But this was false and deceptive. Was also informed I could get a shave bar installed, but that did not happen either. Called to discuss these issues and also water pooling on base. Return call took about a week and left voice message. Called again and never got a return call back. Terrible customer service!!!"

"They were great. Answered all questions Did a fantastic job. Would very highly recommend them. We had another company come a few years before and when wanted it resealed they sent us the stuff. We are not the professional . They would not come out so we called miracle stone they had to take up what was done and I’m so extremely happy with the job. A few years later they came out to reseal it. Miracle stone (Rose) thank you so much We are happy costumers "

"We had Imperial remodel our kitchen and attached bath in 2022. We had issues with Imperial throughout the project and we were never sure of costs or when things would be done. In fact, once the contract was signed Imperial rarely communicated with us unless we called them. Imperial is way understaffed. They had one guy working on multiple houses at the same time which meant our house was at a standstill while he was someplace else. My question is why do they only have one guy doing most of the work? Delays occurred when the shower door and vanity top had to be reordered a few times because the wrong size arrived and couldn’t be installed. I guess the third time is the charm. The under counter lights would not come on or we’d loose power in the kitchen. The baseboard heater in the bath didn’t work but instead of believing me when I complained I was told how highly rated the brand is. After complaining all winter it finally got fixed in the spring. They tried to substitute accessories we ordered in the showroom with different ones so we ended up purchasing some elsewhere at our expense. But the last straw is we did not receive the high end cabinets we paid for. There were issues with paint flaws, seams separating and wood cracking. Doors and cabinets had to be replaced. Recently two installers came out to replace a cabinet and put a long scratch in the floor. But instead of offering a solution for repairing the floor the owner denied responsibility. It pains me to write a negative review because we like the individual who did most of the work but we would not recommend using Imperial due to the issues we had with them."