Get matched with top sump pump installation pros in Maple Heights, OH

"New sump pump installed and alarms were fixed for the battery backup while at it. Tyler did a great job and explained everything throughly."

Makeithot water heaters specializes in water heater replacement installation and repair. As well as softeners and plumbing.Our staff are the most highly trained and qualified water heater specialist and plumbers that are constantly training and certifying with every major manufacturer. We handle every aspect of your hot water system from the right water heater for your homes needs to your pressure, including all code requirements and manufacturer requirements, As well as ventilation. we are certified by every major manufacture for tank type water, heaters tankless water, heaters, and hybrid heat pump water heaters. Hot water is what we do.!

"Excellent service. I called late in the afternoon yesterday and they were here this morning. They fixed the sink, installed a new sump pump and pipes and added supports that I had not had before. They discovered an issue with the downstairs bathroom and fixed that also. They were competent, neat, and friendly. Would definitely recommend them."

"Our sump pump had to be replaced, as it had worn out and we could hear banging in the pipes. Kevin was excellent, timely and efficient. Clear communication and made sure I knew my options."

"We had multiple basement waterproofing companies come look at our problem and The Ohio Basement Company was the one we trusted the most! They didn t give us a sales pitch and try to scare us into using them like other Ohio waterproofing companies do! They were fair priced, they worked fast and kept everything clean! My basement is cleaner now than before they came! And all of our water issues are gone! We are very happy with our decision in using this company!!"

"Yes. Unclogged drain gave an estimate for other work to be done in the future."

TriCounty Electric: A Legacy of Excellence, Now Expanding Into Plumbing Services! For 50 years, TriCounty has been a trusted name in electrical services, delivering quality, reliability, and expertise to homes and businesses in Northeast Ohio. Now, we?re taking that same commitment to excellence and bringing it to service plumbing! From electrical installations to plumbing repairs, our team is ready to provide top-tier solutions with the same professionalism and dedication that have made us a household name for half a century. Whether you need expert electricians or skilled plumbers, we?re here to keep your home and business running smoothly. New service, same trusted name. Contact us today to learn how we can meet both your electrical and plumbing needs! Master Plumber license #48331.

"Tech showed up, shared thoughts back and forth to find most optimal solution for the scenario. Scheduled an install day showed up and was able to complete fairly quick."

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Adam was extremely nice when I spoke with him on the phone.  He explained what had to be done and we scheduled an appointment and told me that there was no need to be at home in order for him to perform the services (I was unable to schedule time off from work the day of the service).  I checked Angie's List to see if there was a deal for handyman services and there was, so I purchased the deal for $215.00 for two hours of handyman service. 

When Adam finished the work, he called me to inform me of what services took place and indicated that he would leave the invoice on by sun porch.  I explained to Adam that I purchased a deal from Angie's List for two hours for $215.00 and Adam indicated that there was an overage, so I told him to leave the invoice and I would see to it that he was paid.  Upon arriving at home, I noted the front area of the roof and it was completed perfectly and then I noted the back and it was ok, but I knew that it was because he used the longer de-icing cables on the front and the shorter one on the back, so I was ok with what was done.  It was upon entering my home through the sun porch, where I noted that I had an invoice for $155.00.  I called Adam immediately; although was not able to reach him, so I left a message asking that he call me to explain the additional charges.

As I did not receive a call over the weekend, I called Adam on Monday, November 2, 2015 to inquire with regards to the additional $155.00, and Adam explained that the additional cost was due to another technician being added to the job and the tech took 1.75 hours to install the de-icing cable on the front of the house.  I informed Adam that the deal did not specify per person, to which Adam stated that it was in the fine print of the deal and that Angie's List had this information.  Adam further stated, "that if I did not have the monies right now, that I could mail it to him when I did have it."  I told him that I did not agree, but I would pay this, but I did not agree with the per person charge.

When I hung up, I wanted verification from Angie's List that the deal indicated per person and upon speaking with a representative from Angie's List, she informed me that there was no such item mentioned in the deal at all and that there should not have been any additional charges outside of the $215.00 if I did not exceed the two hour timeframe.  I assured the representative that the invoice indicates 1.75 hours, so I did not exceed the timeframe and asked what could be done in order to resolve the issue. 

My complaint was sent to the Angie's List eCommerce who attempted to contact Adam several times, all unsuccessful.  While I did not pay the additional monies, it was very concerning that I was charged for an additional person and I will not use Neatnics again.

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"TRIED TO SELL ME A SYSTEM I DID NOT NEED. ALL I NEEDED WAS MY SUMP PUMP DISCHARGE LINE REPLACED."