Get matched with top fire pit installation pros in Maple Heights, OH

"Excellent! Very professional, hard working and very thorough. He explained everything he was doing and gave us the services available for future needs. Most definately would we have him come back."

"Excellent job"

"I hired Joseph to repair the stairs and the edges of my existing brick patio, and then to extend the patio about 10 feet out. First the good. The patio extension came out pretty well he did a decent job matching the bricks given the age of my existing ones, and it looks pretty solid. Unfortunately there’s a big dip between the existing and new patio. Joseph said that was because of the concrete base under the existing but I feel like he could have tapered it better. Anyway that’s not my problem. I asked him to repair my steps (two steps leading to the house ). They were in bad shape , and falling apart. Joseph offered the option to tear down the steps and rebuild for an addition $1500 or he could repair them. I chose to repair. I’ve attached pictures of the finished product. This is after his first employee did an even worse job. I didn’t expect perfect but not happy with this. Joseph is a nice guy and he tries hard but I think he’s just not very good at this. The first day he came by himself and didn’t have any equipment. He used my shovel and wheelbarrow to start the dig work. Not a big deal but just didn’t set up for a great experience. There’s an edge section of the patio that is still broken away. When I asked why he didn’t repair he said it wasn’t part of the contract. disappointing because I specifically said I wanted to fix all the loose parts. Again, Joseph could have offered to repair and provide me an updated estimate but he just opted to not address it. His fee was reasonable, but my advice is to pay a little more and get an actual mason."

"It went fine, they removed some overgrown hedges that is a privacy barrier, and they suggested that we replant Arborvitae trees. And we are pleased with the outcome."

"Did not come to give estimate"

"Please don't use this company!! They came to my house to blow out my sprinkler system and that went ok but Jim said that my system had weak valves or solenoid's and then apparently to prove his point he snapped one off in the valve box. He then took me over to an outside electrical junction box and said that chipmunks had gotten in and were chewing the wires, when I started to bend down to see what he was talking about he pushed himself in and said, "here let me help you", and got out his folding knife and began to jam it into the box all the way to the bottom as though he was digging in the soil in the bottom of the can. The he started telling me that I had a lot of problems with my system but that he could fix everything in the spring for around $500.00. This was all a shock to me and left me befuddled since my system was working fine over the summer. I paid him and he left but then I remembered that last year when I had him out he said something about my valves not being the good kind and began to crank on them and I had to tell him please don't break them even if they aren't the strongest. Then I went back to the wiring box and looked more closely and found that all the wires had been cleanly cut all at the same point and the cut was fresh with shiny wire exposed! Definitely not chipmunks!! I called Jim and confronted him about breaking my valve and cutting the wires and asked him why he had jammed his knife into the box the way he did and he said, "Oh the wires were impacted with soil". When pressed further he went back to the chipmunk story. He was clearly damaging my system in order to create future cash flow for himself. These guys are total scammers!!! I told him I want a refund, but he didn't agree to this and I haven't seen one yet. Avoid this company at all cost!! I'm telling all my neighbors to dump this guy. I only hope that this post can save others what I had to experience. Huge breech of trust!! I only gave this company one star because it wouldn't let me post my comments with zero stars. They deserve negative five stars."

"Robert is a miracle worker. we have an older gas unit in our home and he figured out the problem and it is working perfectly !! he also cleaned our outdoor wood burning fireplace. Prompt and friendly service and would highly recommend!!!"

"The young lady that scheduled the visit was exceptional. She was friendly and accommodating. Work was completed. The fellas were respectful, engaging, and highly knowledgeable. They took time to explain things in laymen terms and demonstrated how to operate each fireplace. For a beginner like me I was overjoyed to have the direction. They even offered to come back in the Fall to show me again how to operate the fireplaces. Exceptional service! I requested for them to put me on their list next May to complete more work."

"Dan did a fantastic job installing our landscape lighting. His attention to detail is outstanding. Would recommend him to my friends and neighbors."

"Bad experience! They replaced my landscaping with new plants and bushes. Three of the bushes died, I called Joe and instead of offering to return to my residence and replace them at no cost, he told me it would be better if I did it myself and offered up a discount he received from the nursery. I called the nursery and explained my situation, they let me pick out three new ones for free!!! Joe and his crew also left grease spots on my driveway, they finished the job and left without even telling me the spots were there nor did they try to remove them. I called to address this and again, instead of coming out to help, told me what to use to remove them myself. VERY unprofessional. I will not recommend them to anyone!!!"