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"Installed glass block windows and the service was exceptional. Very satisfied with the quality of service provided in my home."

"Very professional, very prompt, quick clean work!! Price was GREAT! Will definitely use them again!! Thank you"

"Excellent! Great communication, friendly, Did everything I asked. Hard workers. Perfect one stop shop for everything I needed to get done. Also they have deep cleaning service that is excellent. If you need help getting your house ready for sale, and/or cleaning I highly recommend House Doctors."

Welcome to Home Improvement & Remodeling LLC, your trusted partner for home improvement and renovation services in Greater Cleveland. We have been providing top-quality services for years, ensuring that all our clients are satisfied with the results. As a small business we are committed to excellence, always pay attention to details, we hear our customers and price them fair. All jobs, big and small, are welcome: bathroom, basement, kitchen remodeling - carpentry, flooring, drywall installation, tile work, installation of plumbing fixtures; deck repair; appliance installation, TV mounting and etc. It's all about your home - call us today!

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Adam was extremely nice when I spoke with him on the phone.  He explained what had to be done and we scheduled an appointment and told me that there was no need to be at home in order for him to perform the services (I was unable to schedule time off from work the day of the service).  I checked Angie's List to see if there was a deal for handyman services and there was, so I purchased the deal for $215.00 for two hours of handyman service. 

When Adam finished the work, he called me to inform me of what services took place and indicated that he would leave the invoice on by sun porch.  I explained to Adam that I purchased a deal from Angie's List for two hours for $215.00 and Adam indicated that there was an overage, so I told him to leave the invoice and I would see to it that he was paid.  Upon arriving at home, I noted the front area of the roof and it was completed perfectly and then I noted the back and it was ok, but I knew that it was because he used the longer de-icing cables on the front and the shorter one on the back, so I was ok with what was done.  It was upon entering my home through the sun porch, where I noted that I had an invoice for $155.00.  I called Adam immediately; although was not able to reach him, so I left a message asking that he call me to explain the additional charges.

As I did not receive a call over the weekend, I called Adam on Monday, November 2, 2015 to inquire with regards to the additional $155.00, and Adam explained that the additional cost was due to another technician being added to the job and the tech took 1.75 hours to install the de-icing cable on the front of the house.  I informed Adam that the deal did not specify per person, to which Adam stated that it was in the fine print of the deal and that Angie's List had this information.  Adam further stated, "that if I did not have the monies right now, that I could mail it to him when I did have it."  I told him that I did not agree, but I would pay this, but I did not agree with the per person charge.

When I hung up, I wanted verification from Angie's List that the deal indicated per person and upon speaking with a representative from Angie's List, she informed me that there was no such item mentioned in the deal at all and that there should not have been any additional charges outside of the $215.00 if I did not exceed the two hour timeframe.  I assured the representative that the invoice indicates 1.75 hours, so I did not exceed the timeframe and asked what could be done in order to resolve the issue. 

My complaint was sent to the Angie's List eCommerce who attempted to contact Adam several times, all unsuccessful.  While I did not pay the additional monies, it was very concerning that I was charged for an additional person and I will not use Neatnics again.

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"Great to work with, very respectable of property, did excellent work. Have used his services several times and plan to use again!"

"They did a great job for me. The company was professional and courteous. I hope to use their services on future projects."

"Great professional service. Would recommend."

"Guys were very likable. They respected our home and left the space ad they had found it. Will have to wait for the weather to see if the chimney flashing seal is finally sealed correctly. As it had been done by someone else prior to this."

"Amazing service, fast, trustworthy, respectful. Will definitely use him again."