"Chuck treated me like a friend from the first phone call. Was extremely courteous and accommodating when scheduling a convenient time...evening hours. Very knowledgeable, even with our old vacuum system. He wasted no time fixing the no-suction problem. Wish I could give more stars, I m not used to such outstanding customer service. Just good people!"

"This is a follow up to my new heat pump installation in 12/2022. Everything is working great. The variable stage heat pump costs more, but it is much better than my old, basic single stage. The air handler was in my office closet, so I spent the day working from home with them working in the same room. Funny and honest techs...I actually enjoyed seeing the entire install while doing my own work. I highly recommend them!"

"Professional service. Was fast installation and would highly recommend!"

"Had a fantastic experience from the salesman to the installers. These guys were really professional and did a fantastic job. The installers were also awesome to talk to. I would recommend this company to anyone."

"When it came time to replace HVAC, the salesman from my current company was not being sincere in the sales process. I interviewed 3 other companies in Columbus and by far, Gary with Franklin Heating was upfront, honest, and went above and beyond in customer service. The 2 man installation team was efficient, professional, and very pleasant to work with. When I called with a question the next day, they sent the installer back to physically review the system and answer all questions.I couldn't have been more pleased with the service and people from Franklin Heating/cooling and highly recommend them."

"Very pleased with service and installation. Installer was professional, explained options and costs clearly."

"Greg was very professional and with a very pleasant personality. He was able to quickly repair the existing humidistat (instead of installing a much more expensive one). Would definitely recommend him for any HVAC job."

"We were very pleased with the service that we received from CARE! I contacted three different companies and they were the first to respond and their estimate was the cheapest. We were looking for a basic system and that is exactly what we got. We did not feel pressured to get anything more than we asked for and Andy was very helpful. Matt and Kirk, who installed our new system, were fast and efficient. We will definitely contact CARE again in the future for any HVAC needs."

"I had an absolute exceptional experience with Chris Schreiber with Sensible Air, LLC. He was courteous, knowledgeable, and punctual. He knows the HVAC business, and did an exceptional job servicing my systems. I highly recommend him and he wi be handling all my future HVAC needs."

"Rob did a great job replacing a old furnace and adding duct work and fresh air return on my sisters old home. He also up graded her lights and did some upgrading on the electrical, added smoke detectors installed air conditioner. and much more. It was a blessing having him fix everything. Now I can sleep better knowing my sisters house safer place to live."