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US HEATING & AIR CONDITIONING

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

US Heating & Air Conditioning services Columbus, Worthington, Upper Arlington, Westerville, Powell, Dublin, Gahanna, Lewis Center, Delaware and surrounding suburbs. US Heating & Air Conditioning was founded in 1974 as one of Central Ohio's first dedicated residential service Air Conditioning and Heating PROVIDERS. We have grown to be one of the most innovative dealers in the area. US Heating & Air Conditioning has thousands of installations in Columbus, Worthington, Upper Arlington, Westerville, Powell, Dublin, Gahanna, Lewis Center, Delaware and surrounding suburbs. However, we do not feel that our size is the most important aspect of our business. Of most importance is our philosophy that US Heating & Air Conditioning exists to provide service and comfort for you, our customer. We believe that to be successful we must look after your best interests. This principle is paramount to every member of our firm and has benefited our customers and our company enabling us to grow over the years. We replace and install comfort systems in both commercial and residential applications and provide full service for every installation. Our focus is upon demand service, scheduled service and replacement of both residential and commercial heating and air conditioning equipment. With continuous service since 1974, we can be depended upon to provide you with the expertise you need for a professional installation.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

AC SALES, AC INSTALLATION, FURNACE SALES, FURNACE INSTALLATION, AC REPAIR, FURNACE REPAIR, INDOOR AIR QUALITY SERVICES, DUCT CLEANING,HUMIDIFICATION,GEOTHERMAL SYSTEMS, HOME GENERATORS, SOLAR PANELS, RESIDENTIAL INSTALLATION, RESIDENTIAL REPLACEMENT AND REPAIR, COMMERCIAL REPLACEMENT AND REPAIR, COMMERCIAL INSTALLATION, PREVENTIVE MAINTENANCE PROGRAM, ELECTRICAL REPAIR SERVICE, ELECTRICAL INSTALLATION, WEB SPECIALS / PROMOTIONS,

Amenities

Warranties
Yes
Senior Discount

$25

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
1%
3
4%
2
1%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-25 of 72 reviews

Nicole K.
06/2024
3.0
heating & air conditioning/hvac
  + -1 more
Technicians were professional but a little late. Did a good job replacing some duct work. However the process to get to that was AWFUL. In the midst of a heat wave, my estimate appointment was apparently cancelled, without any warning to me. I called an hour after they were to be here and they said they had other emergencies to deal with, which I understand. But I would have liked to be notified once they knew they couldn't make it! Another representative called after I had scheduled a new appointment and did tell me about the missed 1st appointment, but again this was an hour AFTER it was scheduled (and after I called!). They never got a consistent time window for me to work with, and though they were supposed to call me (per my technician's words) to firm up the installation after the estimate visit, they did not, and I had to call. They do good work but good luck making sure that they're coming at all. Disappointed in the lack of communication and punctuality. Satisfied with work.
Description of Work: Replacement of a boot on a duct, and replacement of associated duct to fit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$350

Joy W.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Amazing job by everyone. Repair techs were on time and super helpful polite and professional
Description of Work: We needed a new central air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,425

Lisa G.
04/2021
5.0
heating & air conditioning/hvac
  + -1 more
The work went well. The technicians are always friendly and knowledgeable. I've used them for a few years now. I would recommend.
Description of Work: Furnace and AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Anthony D.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Cameron at US Heating and Cooling was great! He came over on time, was very professional, made sure there were no issues with my HVAC system, and even cleaned off some heating elements to ensure longevity. I will continue to use US Heating and Cooling in the future for my HVAC needs.
Description of Work: Precision Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from US HEATING & AIR CONDITIONING
Thank you for the review on Kameron. It is greatly appreciated.

ELIZABETH S.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Harold came out last week and the he was very good. He explained things to me. He worked on it until he found the problem. I would definitely recommend them as well.
Description of Work: I have been using them for a long time and have a service contract with them for my HVAC system. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruthe S.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
We were completely satisfied with the work done. They removed our old units and hauled them away. It was a big job and they did it very well. We have a high efficiency 2-stage blower furnace and air conditioner which replaced one that was too small to handle our house.
Description of Work: We had a faulty relay board. Given our equipment was already 17 years old, we opted to replace the AC and furnace. Nobody told us that we had to do it. But we have always felt too warm in summer and cold in winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Joan K.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Work and parts were done and covered under warranty. Prompt professional quality service
Description of Work: Hvac service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lexi P.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Every person who entered my home was professional and respectful. They did a marvelous job installing our new equipment one day before I gave birth to our new baby. Unfortunately, the unit was making a weird sound, which was causing our lights to flicker when it kicked in. Instead of throwing in a new part, they sent out someone immediately and completely replaced the unit (at their suggestion). Not only that, they suggested a quality electrician who caught some possibly dangerous wiring. When they brought it the new unit, they sent a bunch of brownies as a gift for the new baby. They go above and beyond to make sure you have high quality service AND equipment, but they also treat you like a person first. I highly recommend working with them! They are probably the most honest company I’ve worked with for awhile.
Description of Work: Furnace and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dale R.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
We thought we just needed Freon but it turned out the there were several leaks in the evaporator coil. Everyone that we interacted with was excellent: professional, responsive and knowledgeable. We will definitely use them again and recommend them to anyone!
Description of Work: Air conditioner repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lisa C.
11/2017
3.0
heating & air conditioning/hvac
  + -1 more
We have been with US Heating & Cooling for approximately 10-13 years. Each year we pay for a maintenance agreement, which entitles us to 2 annual service checks on our heating & cooling equipment. The techs who come out are always friendly & helpful, the office personnel, well at least one of them, leaves alot to be desired in the category of customer friendly service. Today was the last time that I will put up with the rudeness! We will be finding another company when our contract is over, February of 2018.
Description of Work: Yearly Maintenance Agreement contract.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$189

Response from US HEATING & AIR CONDITIONING
Yes, [Member Name Removed] has been a long and valuable customer and I was extremely disappointed when I read her review. I have attempted to contact her on several occasions with no return call. Our office staff has also attempted to contact her with no results. I am not sure if it was a service team issue or a staff team issue. I have interviewed the technician and reviewed his paperwork and he is unaware of any issues that were present when he was there. Jerry Bishop, President

Doug J.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've had a long-term relationship with US Heating and Air. They have maintained our system for the 15 years that we've lived here. It was all very convenient and very nice.
Description of Work: They actually repaired something that they had found a week before. They had to order the part. While they were here, they just did our fall inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Randy S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well. When non-working AC unit was diagnosed with fatal issue the technician was able to get a sales associate to our home to quote new system same day. We ordered that day. Had to wait a week for installation of the new system. Would have preferred sooner but price was good.
Description of Work: Troubleshoot existing AC not working. Replace AC system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

PEGGY M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them. They come out twice a year. I have had them for years and been very satisfied with them. It is a 3 year contract. Any needs that I have, they have been right on top of things. I have never seen them push extra things on you. They could suggest things but they would say maybe down the line, you will be needing this but right now you don't. They kinda give you a heads up on a future problem that could occur. Whether or not it happens is another thing. They do it in a timely fashion for a thorough examination maybe 30- 40 minutes.
Description of Work: They came to check the A./C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have installed two furnaces for me. Everything was wonderful. I have never had any problems. The crew is so professional and so courteous. They explained everything to you. That is one thing that you like. They are probably one of the most efficient companies that I have every worked for.
Description of Work: They installed the heating and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do my annual check ups and repairs. I've had them for a while, they are good. They are pretty reasonable on their price. Their quality is very good. My annual contract cost me $160 and they come twice a year. I have recommended them to several friends and most of my neighbors use them as well.
Description of Work: They did an annual check up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JOHN & SANDRA Z.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
This was the first time they had done work. My husband at the time took care of all that stuff, not me. So, he has dementia now, so I'm doing all of it. As far as I know, I had no bad recollections of it, so apparently it was a good experience for us because we continued our yearly check-ups with them. So, I'm happy with it. On the price, I don't remember, but at the time apparently, it was okay. I'm sure if I had bad thoughts about it, I'd still remember.
Description of Work: They put in our new furnace about eight years ago. They did the furnace; I keep thinking the air conditioner too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN & SANDRA Z.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They installed our furnace, and they come twice a year. We have a contract with them. They clean our furnace and check it all out and everything. We pay for the year for the two services, a hundred, if we pay them ahead of time we get a discount. So, we pay about $138. I always judge people a little bit based on their personality too. The guys that come here are always very nice. They all seem to do a great job. Sometimes I'll go down to the basement with them and talk to them while they're doing my basement with them and talk to them while they're doing my furnace and talk to them while they're cleaning my furnace and pay attention to what they're doing. I don't always do that. The only that I don't like is you get a different person almost every time, but that's how things are today. They're efficient. They call me before they're coming. Their office ladies are very nice when I deal with them; I never have to call them usually, but sometimes they'll call me. It's just a good company. We're pleased with their furnace installation. We're just happy with them.
Description of Work: They did a yearly check-up on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila D.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
US Heating and Air was very professional from beginning to end. Everything was spelled out and simple with no added amounts or surprises. Will use them again. Long standing company with great reputation. Receptionist was superb!
Description of Work: Replace AC Unit and Refrigeration Coil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The unit is over 20 years old and is probably reaching its end of shelf life. Ron was on time, very professional and quickly diagnosed the problem. He explained that this repair may last a long time or not. I appreciated the time he took with us and would definitely ask for him in the future when we are looking to replace the unit. I need to also report that after initially making the appt, I received an immediate call back telling me to be sure to check their website because there was a coupon for a free service call for new customers that would save me $99! How nice was that! One thing that needs to be corrected in Angie's List is the notation for a Senior Discount. There is not one. Since I asked when making the appointment, I was not taken by surprise or unhappy.
Description of Work: AC line was freezing up. Unit was low on freon. I was able to get an appointment the very next day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

John D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
There were no problems. Their price was good.
Description of Work: They were here for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

D L F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good quality service. They do an excellent job of sticking to an appointment time. They keep track of the schedule and ask me if there is a problem they need to look at when they come out.
Description of Work: They tune up my HVAC annually.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D L F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The unit has been just fine since the install.
Description of Work: They installed the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very reliable and honest. We've never had any trouble. Been using them 8-10 years.
Description of Work: hvac contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruthe S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have been real satisfied with them. So far, our systems are operating. They do a good job. You sign an agreement and it is $169 a year and it covers their two appointments. They also give you a discount in case you have a problem in between that time and you get an immediate service. You are on their priority list because you have a contract. We have been using them for three years now. The workers are polite, professional, and great. They do not upsell which I really like. The last two winter appointments, they would come and say that we folks need to get a carbon monoxide detector and we kept saying we will. This time, we actually went and got one and installed it. They make recommendations based on just comfort. They have not really done that so much, but the first time we had them, they said that we would have better air quality if we had a dehumidifier. The house is usually dry in the winter and that is just what they said. They were not trying to sell it to us, just to tell us it would be more comfortable. We have not done that, but the carbon monoxide detector just makes more sense.
Description of Work: We just use the same company that the previous owner used and it is US Heating & Air. We have a maintenance agreement where they come out twice a year, once for the heating and once for the cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Bonnie C.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
Matthew, US Heating technician, said he replaced the thermostat this time after his previous visit to repair the furnace and said it was the flame sensor; and replaced that. After both repair visits and installations of furnace parts, I have been called and told the furnace is NOT working. Both times I've been told the furnace has been repaired, inspected in all other areas, and nothing else is wrong. Also, do not know why the below message comes up when US Heating & Air Conditioning is typed in to write the complaint/review!
Description of Work: 2nd visit - RETURN call to repair the furnace - replaced thermostat at cost of $136.00 - tenant had already purchased a NEW Honeywell thermostat to avoid the $244 charge Matthew said a thermostat would cost. 1st visit to repair furnace Matthew replaced the flame sensor and the charge was $288. Said at that time, he checked the furnace over, and all else was OK. Total of $424.00 has been paid to US Heating and Air Conditioning and the furnace still does not run!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$136

Response from US HEATING & AIR CONDITIONING
We were called to replace a thermostat that the tenant had purchased. We replaced the thermostat that was recommended but declined earlier. To save money tenant purchased the thermostat. There was no arrival charge and the customer was charged $140 paid by visa. After the "F" reviews, Steve our GM called the Landlord and ask if he could come to the site at Landlord convenience to exam the furnace and the work that we did. Matthew the technician and Steve came to the site on a Saturday morning to examine the furnace. Replaced the original +25 year old pressure switch at no cost. Customer said she was satisfied, the furnace was working but still did not alter her "F" rating. Furnace is old and has had a lot of repairs and wiring issues. Probably could not find someone in the Marion area to work for Landlord.
    • 1(current)
    • 2
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Contact information

PO Box 222 1016 Orange Rd, LEWIS CENTER, OH 43035

http://www.usheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Heating Oil,
Solar Panels

FAQ

US HEATING & AIR CONDITIONING is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

US HEATING & AIR CONDITIONING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, US HEATING & AIR CONDITIONING does not offer free project estimates.
Yes, US HEATING & AIR CONDITIONING offers eco-friendly accreditations.
No, US HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, US HEATING & AIR CONDITIONING offers emergency services.
Yes, US HEATING & AIR CONDITIONING offers warranties.
US HEATING & AIR CONDITIONING offers the following services: AC SALES, AC INSTALLATION, FURNACE SALES, FURNACE INSTALLATION, AC REPAIR, FURNACE REPAIR, INDOOR AIR QUALITY SERVICES, DUCT CLEANING,HUMIDIFICATION,GEOTHERMAL SYSTEMS, HOME GENERATORS, SOLAR PANELS, RESIDENTIAL INSTALLATION, RESIDENTIAL REPLACEMENT AND REPAIR, COMMERCIAL REPLACEMENT AND REPAIR, COMMERCIAL INSTALLATION, PREVENTIVE MAINTENANCE PROGRAM, ELECTRICAL REPAIR SERVICE, ELECTRICAL INSTALLATION, WEB SPECIALS / PROMOTIONS,

Contact information

PO Box 222 1016 Orange Rd, LEWIS CENTER, OH 43035

http://www.usheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day