Get matched with top concrete driveway pros in Lima, OH

"I called this contractor for a estimate and they were here within 2 days. We had them add a stamped patio, and replace our driveway and garage floor. After accepting their estimate they began work when stated. They did a great job for us and I would highly recommend this vompany."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Wallace construction came to my door after seeing shingles missing on my roof. Unlike the fly by night contractors that typically do this approach, Denise was very friendly, had a logo shirt and truck and was very professional. They helped us with our insurance adjuster to pay for a good portion of the new roof when I didn't even realize it was a possibility. They offered great communication which to me is key. Everything was accomplished in a timely and professional manner. Our new roof looks great and definitely improved our curb appeal. Will use for future projects, and I even have a few in mind."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"It went wonderful. We are so pleased. The workmanship Was excellent , always went way beyond expectations, always here on time and worked late when needed. They will be more work for us soon. I would recommend them to everyone. High quality work. I would give them 5 stars."

"BUYER BEWARE a 1-star rating is too good. In short, this guy is a real piece of work. Don't be deceived by his quiet demeanor and his statement that he personally follows through with all his jobs from start to finish. Had a portion of my entrance and exit lane that needed to be fixed. His project quote $12,000.00. Gave Him 1/2 down of which I figured he spent $3,000.00 of it on the job and I'm being generous with that. With the 1/2 down deposit had a company come out and remove roughly 1,500 square feet of concrete he personally spent a half day saw cutting and then was history. Promise after promise unfulfilled no shows and lies the icing on the cake is when he came 3 hours late to pump water out of the hole, he created in a brand new bright green gym outfit with brand new white tennis shoes. I knew where my down payment money went. AFTER DOING SOME DEEPER DIGGING I FOUND HE DONE THIS SIMILIAR TYPE OF THING IN THE PAST. Wish I would have dug further before hiring this guy paid roughly $3,000.00 to learn this lesson. Needless to say, he never showed up to finish the job. YOU HAVE BEEN WARNED. Anthony M"