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There are several telltale signs that your roof needs to be professionally cleaned. It's best to hire a professional as soon as you notice any indicators of wear to preserve your roof's longevity. Key signs to look for include:

• Moss, Algae, or Plant Growth: Look for moss growth, black streaks (which are often a type of black algae), or any other plant life on your roof's surface.

• Dirt and Grime Buildup: A general layer of dirt and grime can accumulate over time.

• Leaf Buildup: An accumulation of leaves, especially in the gutters, is a clear sign.

• Buildup Under Shingles: Dirt and debris can get trapped under the edges of your shingles.

• Shifting Roof Shingles: While this can indicate other problems, it can also be a sign that cleaning and maintenance are overdue.

• Comparison to Neighbors: If your roof appears significantly dirtier or different from your neighbors' roofs, that’s another sign it may be time for a cleaning.

On average, cleaning a roof will take between two to five hours. This timeline depends on the size and slope of your roof and the severity of any stains. Cleaning roof stains can take additional time, especially if there are signs of moss or algae.

In addition, the age of your roof makes an enormous difference in the time it takes to clean it, as older roofs need more gentle care. If you have significant landscaping in your yard by your house, your professional roof cleaner will need additional time to protect it from cleaning chemicals.

Chemical herbicides will kill moss permanently. The same goes with bleach water. However, moss can start growing again once a new layer of dirt and debris is caught in your sand in paver joints. Therefore, the problem is not about killing moss permanently, but ensuring effective prevention of moss regrowth.

While removing every snowflake from your roof is unnecessary, you should remove a significant buildup of snow. Since snow is wet and heavy, it can easily cause damage to your roof, which can lead to needing costly repairs. 

Additionally, when the snow melts but has nowhere to go and refreezes, it can create an ice dam, causing mold concerns due to water leaking into your attic and ceiling. For these reasons, it’s best to hire a snow removal professional to clear heavy snowfall from your roof as soon as possible.