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"The work went very well. 2 technicians came out. They were respectful of our home (brought their own home slippers). They clearly knew what to do. Took the old fan down quickly and get the new one installed quickly as well. Definitely can recommend."

"BEST CONTRACTOR EVER! The project included an exterior ramp, 1st fl laundry & 1/2 bath near the kitchen. I needed the ramp done 1st for an elderly person being released from physical rehab in under a wk. He worked very hard through the worst days of the smoke from the Canada forest fires. He understood ADA requirements and built accordingly. Plus, he suggested things I hadn't thought of like widening the mudroom doorway for a wheel chair if needed in the future & raising the mudroom floor just a little to keep it level with the kitchen floor. The ramp is very sturdy. The senior is using it with great confidence. The interior revamp went very well & was just what our senior needed. Not only did he have the project done in a timely manner, but while walking through Lowes he noticed a stackable washer & dryer 20% off, unopened box. He texted me & we grabbed it! Dave not only knows the construction business but goes above & beyond what's needed and he has a good heart."

"Project ran long when they finally showed up, need to adjust doors and door latch every time you use them, was told they would move dirt didn't happen. We really like these guys , very nice, but maybe they just had a busy couple of weeks, felt like we were second fiddle on their project list"

"They are absolutely great. I would recommend this company to anyone in the best part of it. All was the owner serves our country and that right there is worth hiring, but they are very good people all the way around you can’t go wrong with this company. I suggest you hire him."

"Vinnie and Tom were very good communicators, take pride in their work, and demonstrated a lot of patience with me as a first time home builder. They know what they are doing and are very honest, have high integrity, and deliver a first class result. I hired them to build a small cabin in the woods."

"I will be calling Ron for every repair I need in the future. He is honest, hard-working, and puts customersâ needs first."

"Jaime was great, going the extra step on several of the projections requested. He even worked us early into his schedule so we would have our home ready for a home inspection. We were very satisfied with the work, price and timeliness. We now have our family "handyman" for all tasks and have been collecting a project list for our next call."

"The job went very well. The person that I spoke to in the office, John, was very knowledgeable, reasonable and helpful. I inadvertently sent the deposit to the wrong address. John didn't complain or change our scheduled install date. When I needed to delay the install (wasn't able to prep the site in time), he accepted it without any complaint. They built the shed on time, and didn't let recent rains affect our spot on the schedule. The builder Bob, was very pleasant and did a quick and professional job. Both Bob and John did a great job and were quite professional: they returned phone calls quickly. So, I do recommend this company."

"Mario was very nice sold the job to us . But never returned to see the job. 1st rain- gutters leaked all around the house - wholes in the ground. come out twice to repair. They were e very loyal- owned Franklin Spoke with him several time - said they will make it right. next issue- winter- assured no- ice builder & no iclcles - we shall see. will be calling then again."

"I participated in Dominion's Energy Efficiency Rebate program, which NRG Masters (dba Northcoast Energy Masters) is a participating contractor. Of the three quotes received, NRG Masters and one other contractor were competitively priced. However that other contractor do not spray foam gaps in basement. NRG Master crew arrived on time on scheduled date, they properly sealed the attic entrance so the cellulose does not blow throughout the house and to keep my pets from going upstairs. Wall insulation was performed outside, where they removed the siding, blew in cellulose into the wall and ,closed the opening and reinstalled the removed siding. They spray foamed rim joists all around the basement perimeter and a big gap where the kitchen bumped out, such that one of my cats tend to climb into and where she cannot be reached. They insulated it and closed it with dry wall so my cat can no longer go in. The crew cleaned up the work areas, They vacuum the attic, and cleaned up the basement area, though they missed some of the small spray foam drippings, which were easily removed on the concrete ground, which I believed to be not an issue. A week later I opened the attic storage area, some of the cellulose blew in. I had to followed up multiple times with e-mails and phone calls to get a return call and schedule a follow up to fix the problem. Ray said the cellulose blowing in is from the gable vent, which may have been overstuffed with cellulose. A month later, the crew came back to clean up the cellulose. Months later, I followed up with another energy audit from Dominion's program. I learned the home energy efficiency for my house improved from 2800 (before the insulation work) CFM50 (blow door test) to 2100 as proposed by NRG Master. I, also, followed up with Dominion regarding the status of my rebate, and I learned that Ray did not submit the paper work required for the rebate. I followed up with multiple calls and e-mails. At the same time Dominion representatives also reached out to him. A few weeks later, I learned that Dominion did speak with Ray and he submitted the necessary paper work, and a month later, I did get my rebate check. The slow responsiveness received from NRG Master may be attributed to their busy schedule, I had to wait about one month and half before they could perform the work at my house, so it is understandable that arising issues and filing paper work can fall to the side, though not acceptable from a customer perspective."