Get matched with top basement waterproofing pros in Gates Mills, OH

"Honestly - the worst experience ever. TLDR: two faulty installs by the company caused $10,000 damage in our basement and made our basement completely unusable for 9 months. They did our basement in 2020. When a contractor worked in the basement in 2024, he found water everywhere. Ohio State Waterproofing admitted they installed their very expensive waterproofing system incorrectly. We had $10,000 worth of damage because of their faulty install. They said they would redo the system but would NOT pay for the $10,000 damage their faulty install caused. Then to make matters worse, when we went to install our carpet months later (the concrete has to cure), the concrete came up in chunks - Ohio State Waterproofing did a FAULTY INSTALL NOT ONCE BUT TWICE. Our basement was completely unusable for months while the concrete cured AGAIN. Again, they redid the waterproofing a third time but made no effort to compensate us for our unusable basement or stress because of their terrible company."

"I wish I had hired them first! I hired another company to fix my moving bowed and shearing basement walls. They were primarily a waterproofing company, but said they had the solutions to my issues. 3 months after they were complete, my walls cracked and shifted again. (Note, in the attached photos, the patchwork quilt on the walls was the OTHER company.) OBA fixed my issues the correct way. And they were great at every step. The work crew Caleb, Delontae, and Dylan were fast, efficient, and cleaned up when they were done. Caleb made sure to explain what was happening as they did the work and ask if I had questions. The work was thorough, and I feel good about it. And even better, they'll be out in 6 months to ensure everything is working as it should and make adjustments if needed."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"Everyone at USA Water Proofing was very friendly and professional. I was very pleased with the process. Jim and his crew worked as a team , finished 1 day early, and was very considerate. They protected everything with plastic, and cleaned up behind themselves. I’am very pleased with their work. I would highly recommend USA Water Proofing. Dan Drake "

"done a good job stayed late to finish"

"Rick and his crew went above and beyond and I can't recommend them enough. I had a sump pump and utility pump installed, walls encapsulated, and floor resurfaced. Rick communicated every step of the way, thoroughly explaining the process every day and being very responsive to additional questions via text, email, and phone. As the owner, he did the majority of the project and oversaw the two crew members that helped. It was nice to know that the owner of the company was actually doing the work and took pride in it. The entire process was efficient; Rick and his crew were always on time, honest, and trustworthy. And my basement doesn't get water in it anymore!"

"I had a pretty bad flood in my basement after the heavy storms that came through back in June. I realized that my sump pump was the reason so I needed to replace it. I wanted something with more horsepower and after doing some research, I decided an ejector pump would work best for my home. Tyler was very friendly and understanding of my situation. He told me about some options, gave me the literature and a fair price for what I wanted. He and his team were very professional and attentive and definitely knowledgeable about the equipment and installation process. I was a little apprehensive about going with a company that’s just starting out, but Tyler gave me a good feeling about their company and products. I’m very happy with the installation and the service I received. I wouldn’t hesitate to contact them again (although I hope I never have to) for any future needs. We have multiple rental properties, so I would call him first if I ever need service at any of them. A+++"