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"I am not pleased with the service I received! They damaged my waterline and stated someone would be out to fix it. It's been 9 months and no one will return my calls nor have they come to fix what they damaged! They ruined my lawn and never came back to replace the soil they dug up! They ruined my basement floor and I had to replace my entire floor! They said they would be out to test the sump pump and drains that were installed, again, it's been 9 months and no one has followed up with me! I'm really concerned that the lifetime warranty they say I have even exists!"

"Great work fast"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Service was fine. My house was washed. A year and a half later charged $200 because I didn't do more business with them. Had a tech out too as they continuously called me to schedule service making me believe had purchased an annual power wash. Guy came out said it was just a sales call so I sent him away. If I'd been informed while he was here that it I didn't act before a certain date I would be charged I would've been able to make a more educated decision."

"Kyle and Howard did a great job on my concrete leveling job. They were prompt and even cleaned up afterwards. I would recommend Mr Level to anyone needing this type of work done."

"Jonas is absolutely fantastic to work with! The entire crew is professional & courteous and everyone went above and beyond throughout our entire project. The end product turned out beautiful and we would 100% hire J Enterprises for future projects."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"I can't say enough good things about this company. Michael quoted me an estimate, we set date for work, he was there on time, had the job done that day and he never quit until the job was finished. He has all the proper tools needed and he knows how to use them. My home needed electric improvements. He removed the old light in the kitchen and installed a new led light and installed a completely new ceiling light in my pantry. He then put in a new electrical outlet and switch for that room. Also changed old outlet in laundry room and put in proper new outlet/switch. In my opinion, he went above and beyond to help me out. He even replaced my recessed light bulbs that had quit working. Would definitely recommend this company. If you call them, they call you back, you set your appointment date, they are there right on time and when the job is finished, they clean up after themselves. I know I will be using them again in the near future."