Best carpet stretching pros near Diamond, OH

"Rolando’s did an amazing job. Extremely happy with the work that they did stretching and repairing our carpeting. They also did an a fantastic job cleaning the carpet. On time on schedule will be calling Rolando’s for all my flooring needs.."

"Jerry responded quickly to my initial call and we setup service for the following week. He called when he said he would, came when he said he would and did a great job stretching and patching our carpet. He is very easy to work with and his fees are reasonable. I would recommend him to friends and family."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Very quick to get back to me. Was able to come out same day and the price was good. Customer service was excellent and would recommend them for carpet services."

"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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"Initial interactions over the phone to inquire about the how the company works yielded rather snarky remarks about who I was, what I wanted, and why I was asking. When I told him I was a customer his response about what the company offered seemed a little arrogant. I decided to make an appointment anyway. The salesperson came to the house and worked very hard to sell the "upstanding" reputation of the company. He explained that they don't have a showroom, but work direct with manufacturer, and the carpet selected has to be in stock at the moment it is chosen, or else, it could end up not being available if you wait too long. I thought there was a bit of overcompensation in his sales pitch. When it came time to review the carpet samples, I was not impressed -- they were cheap-looking and very limited. But we wanted an estimate. The estimate we got was reasonable for the whole house, but I wanted to look at other companies to see if I could get a better selection of carpet. Unfortunately, another family member was ok with the carpet selection and price and wanted to go with it, so we did. Installation was going to be quick, which made it even more attractive to her. A few days later, we got a call from the salesperson, that said the carpet we had chosen for the whole house, was coming up short on the roll -- they did not have enough carpet in stock to do what was needed. So he suggested another carpet that he said was actually 10% thicker than what we had chosen. He did not come back over to the house to present the change in person, which I should have insisted that he do. Instead, he sent a photo text of the carpet he was suggesting. Foolishly, we agreed because it looked ok in the text. On the day of the installation, when they were putting the carpet down, we were disappointed; it was so thin! It had little thickness to it. It was substantially less pleasing than the carpet we replaced it with. Cheap. I should say that the only thing right about this job was the installation. They did a good job; very professional. Otherwise, I felt like we were taken."

"I would highly recommend them. I was very happy with the service and quality of my carpet."

"Carrie assisted in carpet selection; educated me about carpet differences and comparisons. Mike and associates installed the carpet beautifully. Carrie followed up the next day. A very positive experience. I highly recommend Burton carpet Shoppe."

"They were very quick to show up for estimate.They clearly explained the process.once we were okay with the pricing they started the work immedietly.Crew with their uniform showed up and removed the carpet ,padding,baseboard,Drilled holes in drywalls and they brought  huge fans and dehumidifiers and completely dried our basement.Very professional and were always puntual.Also came back next day to re installed the baseboards.I highly recommend them.
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"Stretching and repair done efficiently and affordably. Personable, polite and neat. Work was very well done."