Get matched with top french drain pros in Cleveland Heights, OH

"After calling to make an appointment, Eli came out to discuss some landscaping I wanted to do to freshen up a sad looking yard. He made some really good suggestions and we came up with a very good plan. Not long after accepting the estimate, the work was performed, and I can’t be any happier. It looks great."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"As I requested they provided the cost for drain snaking upfront. A simple procedure that most others would not quote. (They wanted to do a separate "diagnostic" visit and additional fee. The work was fine. The technician very competent and concientious about keeping things clean. The only rub, they wanted $179 to put the toilet back in (way out of line). I think they could have told me. Nevertheless, I drove to home depot for a wax ring and had it done in 10 minutes. Overall, a 4 oout of 5. If they charged a more reasonable rate for reseating the toilet i would have had them do it, and would have rated a 5."

"I was very satisfied with the service, especially for a Sunday afternoon. Ryan, the technician was very knowledgeable and polite. I also pleased with the customer service rep for scheduling and keeping me updated on the status. I will most definitely use Mr Rooter for future service needs."

"Excellent job"

"They exceeded expectations by finishing ahead of schedule, politely, professionally, and with no mess. I will have no hesitation calling Slawinski again for additional work."

"Received a consultation from this company in April 2024 for privacy bushed in back of home. His initial professionalism and salesmanship made me decide to use him for our project. We asked they he order and install 8 Juniper bushes for the project. Project install happened on 5/16/24. During the install, landscapers hit a sprinkler line on one of the tree sights. I understand that this happens and is sometimes part of the gig. When I noticed the damage, after the tree was installed, contacted owner. His response “ did you tell them the sprinkler line was there”. My home has water everywhere, and as a matter of fact we changed some of the location due to sprinkler line location. “ You have to tell my guys where the gas line are, and sprinkler lines”. I’m sorry, but I do not know anyone who has a map of sprinkler lines underground. Having said all of that, he said he could call his sprinkler guy, but could not guarantee his work. I than went on YouTube academy and figured it out for the next three days. Our first Juniper died early June and was replaced on 6/15. On this day, owner claims that the island was saturated with water with the tree he was replacing, and that the tree may not survive. That tree is the only tree flourishing. Currently 7/22/24 Four of the eight trees are dying. Owner has relinquished all responsibility to the grower with whom I have not even meant. Frankly, I do not even know who the grower is at this point. He has stated that I must now be in direct contact with grower. This has been the most unprofessional owner post install of service. He was paid in full and has not been honorable. I would proceed with cation and obtain everything in weighting . He is not trustworthy or honorable."

"I called Arcos because we had a small problem, with our kitchen drain, that I just couldn't fix. I spent most of my summer underneath my mobile home trying to unclog the pipes. Edgar came out and told us what the actual problem was. It turned out my "small problem" was actually a huge problem that I couldn't have fixed myself. Edgar had to replace all the piping under our mobile home (in the rain, snow, frigid temps) so we could use all our drains again. He kept us informed on every step of the project. He was very professional, friendly, knowledgeable, and did a FANTASTIC JOB!!! He did in such a short time what I couldn't do during an entire summer! I highly recommend Arcos Mechanical, and Edgar, to handle any and all plumbing projects you may have. Call him first, like I should've done, and save yourself a lot of money, time, and frustration and let them do it right the first time!!!!"