Get matched with top asphalt driveway pros in Cincinnati, OH

"The phone receptionist was professional and outlined their process. She said the rates were based on $75/hour per person. I thought that to be a fair, and it would be if they actually kept close to that rate. She said they would show up ready to do the work and quote the job at that time. I was out of town the day they came, Garrad (the owner) showed up and immediately started saying to my wife how difficult it is to hang a chandelier on an 18 foot ceiling. (It is, but I would have done it if my ladder was long enough) This is his tactic to then quote the job versus a $75 per hour rate. He called me to quote $600 (or 8 hours of work) to hang one chandelier. My mistake was saying yes, assuming the $600 would come down if it went smoothly. It did for him, not my wife. She had to listen to a lot of babbling from him including "what is this wire for?". Umm, that's how the light gets power, she said. Is this a professional contactor??? It took him 5 hours to finish which included a lunch break and incessant talking. I had already assembled the light and sized the chain for the correct height. I also identified the correct breaker and wrote it on a note for him and my wife told me he still threw the wrong breaker! He had to set the ladder, remove the old, and install the new. When I heard my wife paid $600, I called Zimax to see why that was not corrected to a rate closer to the $75/hour, and said I was totally fine paying for 5 hours. (I could do this work in 2 hours with the right ladder) Plus, I had a larger project to hang barn doors after hanging the light. In conversation with Garrad, the excuses came fast and furious. He told me I should have said no to the $600, and he is right. The best excuse was "the time and care he takes to do it right". BUT IT WAS NOT RIGHT. He had not followed the instructions that were with the chandelier that specifically stated the power wire (now he knows what it is for) is to be strung every 3rd link of the chain. He threaded every link and when I got home to see the work, the WIRE was bearing the weight of the fixture, not the chain and support members. I got as high as I could on my ladder and relieved some tension, but not completely. Bottom line, he will find a way to double or triple the stated hourly rate and, in my case, did horrible quality work. I gave him ample opportunity to do the right thing and he chose not to even after pointing out poor quality work. You'd better be desperate to hire this company."

"We had our 1920s basement finished. Gary and his team were flexible and positive and very responsive to communication. They had great ideas and tried their hardest to make mine a reality. During the project we had a couple of huge issues come up in our home, not related to the work Kiwi was doing. They helped remedy those problems ( one being a very large hole in a plaster ceiling) and when they couldn’t remedy it, they helped me problem solve. They are good at their jobs and good humans and that’s not always easy to find when looking for a contractor. Our basement is better than we could have hoped. We will certainly be calling Kiwi for the projects we have planned in the future."

"They came out but did not gave me an estimate, I kept contacting them but did not call me back, that's bad business"

"Turned out better than they thought it would be, on time, reasonably priced and I would recommend them again."

"I cannot recommend Kim Rack and Rack 7 Paving highly enough. Kim embodies everything you’d hope for in a business person: integrity, generosity, and a willingness to go above and beyond to help others. One Friday afternoon, while tackling a DIY project to pave and patch my residential driveway, I found myself in a tough spot. I desperately needed a specific pavement product that was nowhere to be found in Cincinnati. Frustratingly, other local paving companies wouldn’t even talk to me, likely because I was a small-scale residential customer and not worth their time. Feeling defeated, I decided to walk into Rack 7 Paving unannounced and hope for the best. That’s when I met Kim Rack. She took the time to give me helpful guidance on my project and offered to sell me the exact product I needed—even though it was in a small quantity. I didn’t have cash then and offered to return, but Kim insisted. She gave me the product without hesitation and wished me luck on my project. Who does that? Kim Rack does. This kind of generosity, kindness, and helpfulness is rare, making businesses like Rack 7 Paving stand out. Kim didn’t benefit directly from helping me, but her selflessness left a lasting impression on me. This type of business and business owner makes our community—and our country—a better place to live and work. If you can work with Rack 7 Paving, don’t think twice. Kim and her team represent the very best in professionalism, customer service, and goodwill."

"They did an excellent job on my driveway at a good price. Everything was symmetrical and they took great care in making sure everything was coated evenly. The communication was amazing. Highly recommend."

"After the work was done fall of 2018. We call to talk to them about issue of missing section of the driveway. We was told to wait 30 days to see if it will cure. But the holidays came around. We did not think about it at the time. When I called them to have them come back. But no respond at all."