Get matched with top carpet stretching pros in Ashtabula, OH

"I hired Rolando and his team to stretch and clean the carpet in my family room. Good communications, reasonable cost, timely and professional. I will certainly call him for any future needs and I highly recommend him! It is great to find and recommend the services of contractors who deliver reliable services. Thanks!"

"Prestige Carpet & Flooring was a pleasure to work with from the moment they brought floor samples to our home. Their prices were great, communication was timely, and the finished product was impeccable. I would recommend, that anyone looking for carpet or vinyl planks, hires Prestige Carpet & Flooring."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Rob's experience was evident from the very beginning. He did a great job stretching the carpet and was very thorough. I would highly recommend this business. In fact I'm having them do some more work at the house soon. His price is more than fair and the quality outstanding. I can't say enough good things about this business."

"Kevin was in the middle of relocating his store in March and he seemed really busy but he met me at Amy's new home. Kevin also let me keep the samples so that Amy and Steve could look at them once they had time to come over to the house. They are renting a home in Avon right now while they renovate their new home. The wood was installed first and even though the painter was delayed Kevin was very patient with the painter and rescheduled the installation. The carpet was just installed last week and the whole house looks great. Amy and Steve love it and they wish I would have picked the painter too but they chose him and he did not work out very well. They love the wood and the carpet. They keep telling all their friends they have memory foam padding in their new home. It's funny and cute and it makes me giggle. 

Sue



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"Initial interactions over the phone to inquire about the how the company works yielded rather snarky remarks about who I was, what I wanted, and why I was asking. When I told him I was a customer his response about what the company offered seemed a little arrogant. I decided to make an appointment anyway. The salesperson came to the house and worked very hard to sell the "upstanding" reputation of the company. He explained that they don't have a showroom, but work direct with manufacturer, and the carpet selected has to be in stock at the moment it is chosen, or else, it could end up not being available if you wait too long. I thought there was a bit of overcompensation in his sales pitch. When it came time to review the carpet samples, I was not impressed -- they were cheap-looking and very limited. But we wanted an estimate. The estimate we got was reasonable for the whole house, but I wanted to look at other companies to see if I could get a better selection of carpet. Unfortunately, another family member was ok with the carpet selection and price and wanted to go with it, so we did. Installation was going to be quick, which made it even more attractive to her. A few days later, we got a call from the salesperson, that said the carpet we had chosen for the whole house, was coming up short on the roll -- they did not have enough carpet in stock to do what was needed. So he suggested another carpet that he said was actually 10% thicker than what we had chosen. He did not come back over to the house to present the change in person, which I should have insisted that he do. Instead, he sent a photo text of the carpet he was suggesting. Foolishly, we agreed because it looked ok in the text. On the day of the installation, when they were putting the carpet down, we were disappointed; it was so thin! It had little thickness to it. It was substantially less pleasing than the carpet we replaced it with. Cheap. I should say that the only thing right about this job was the installation. They did a good job; very professional. Otherwise, I felt like we were taken."

"I found this company on Angie's list and they had pretty good reviews so I gave them a call for a free estimate on carpet for our new addition. Rob showed up as scheduled and was very personable and easy to like. He brought quite a few samples and on 11/25/13 I went ahead and contracted for carpeting and paid 1/2 down in cash. I got a discount for Angie's list, but only by paying cash, he said he could not give a discount if I used a credit card. The carpet was not in stock and it was noted on the contract that install would not be for 7-10 working days. On 12/12/13, Rob was here with the carpeting which was quite heavy commercial grade, very difficult to install with one person doing all the work. He persevered to finish the installation and left about 9:30 PM that night. He did not have anything for a receipt and no paperwork on the warranty on the carpet, but said he would forward it to me. No problems so far.....
Over the last 3 months I have spoken with Rob 2 or 3 times regarding the warranty information AND about purchasing more carpet for an adjoining bedroom. He did come over and measure, gave me a rough estimate and left two sample boards, saying he would return the next week. We also discussed a problem area on the installation (a step up in the bathroom that has staples showing) he said he would take care of it when they installed the bedroom carpet. About 3 weeks later he called and said he couldn't remember where we left off, I refreshed his memory and he said he would be over today 3/28/14, and possibly bring more carpet samples. In the meantime, he would e-mail me the warranty info.  He showed up, but didn't bring any more samples. I asked if I could possibly come to their showroom and he said they didn't have one. I said I never got the warranty emailed to me, he said he was sorry he forgot, but would email it from my driveway before he left. That was 2 hours ago and I haven't received anything so far. I honestly think the only reason he came here today was to get his sample boards back.
If I have any problems with the carpet, I have no idea who manufactured it or who the distributor is, the only contact I have is Lake Carpet & Flooring and my relationship with them is strained at best. Bottom line is, customer service after the sale is not good....no warranty info....never mentioned the problem area in the bathroom...didn't seem interested in any further business with me.

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"VERY GOOD. THIS WAS A SMALL JOB. WE DID NOT KNOW IF ANYONE WOULD TAKE IT. HE CAME WHEN HE SAID THAT HE WOULD. THE CARPET LOOKS GREAT. WE HAD THIS CARPET RE INSTALLED ONCE BEFORE DUE TO A FLOOD. IT WAS DONE BY THE COMPANY RECOMMENDED BY THE INSURANCE COMPANY. MARK DID A MUCH BETTER JOB THEN THE PREVIOUS COMPANY HAD."

Remediation of interior damage due to water, sewage, fire/smoke/soot, mold, animal waste, vandalism and suicide. Anything from basement flooding from cleaning lights in your house that are unreachable. Professional estimates are done, in most cases for free. Will work with your home insurance company. Works with contractors as well.

"Stretching and repair done efficiently and affordably. Personable, polite and neat. Work was very well done."