Get matched with top deck repair pros in Waterloo, NY

"Arliss completed a project for us that was out of the ordinary and fairly difficult. Part of the project didn't turn out quite right, but Sean did what he needed to do to fix it. We applaud Sean for his workmanship, problem solving, and integrity! "

"Hard workers but sometimes seemed to bog down."

"Wonderful! They were able to schedule the work quickly, were there when they said they would be, the work which was performed is absolutely beautiful and their pricing was very reasonable. I’d recommend them to anyone looking for a contractor. Well done!"

"Work is not completed as of this time, although I think they are doing a good job it would have been extremely beneficial to know that the quote of the 3 -4 days meant 4 hours the first day and 1 -2 hours the rest. I probably could have been more specific in asking the timeframe to be fair."

"Overall, Mark (owner of Nail & Pails) was extremely professional and personable, and our counter top looks beautiful. Mark returned our phone call in a timely manner and was very prompt in responding to our inquiry, scheduling a visit within the week. He came to see us for a consultation to determine if the job was within the scope of his ability, which it was, and we discussed the specific details of our situation (extending counter top, not having a beveled edge, L corner, floating installation). We purchased our counter top from another retail store and Mark worked around the arrival schedule as we waited for it to come in. He also quoted us a specific price and a specific amount of time to complete the job. As far as the actual work goes, Mark was extremely detailed oriented and he took special precaution when combining the two counter tops at the corner. Rather than just gluing at the corner, he created a system to combine them underneath to create a tight joint, and used glue as a secondary support. This is just one example of how he went above and beyond expectations to provide us with a better service. Though Mark worked diligently, it took him a few extra hours to complete the job. He honored his original price despite working extra hours and was very thorough with the clean up afterward; he even volunteered to take away some of the extra old counter top! We did have some unforeseen house issues arise throughout the installation, and Mark had solutions to each one, but he also informed us of approximate prices while he was fixing the problems so we were not taken by surprise when our total was slightly higher than the quoted price. Throughout the process, Mark offered solutions to other kitchen remodeling questions (cabinet wall space, tile backsplash, etc.) and he volunteered to help us with other projects if we needed help. At the end of this process, we have a beautifully installed counter top that has held up well over time. Additionally, Mark was easy to talk to and very pleasant. I would absolutely recommend Nails & Pails for other handyman projects to both family and friends, and I will likely be using his services again in the future!"

"I hired Max for two projects of mine- two complete renovation jobs. My experience was great- Max and his staff are courteous, responsive and professional. I recommend him to all my clients."

"Hired to redo my husband's bath as he broke his hip and needed a bench and grab bars, also to update main bath. Gave him requested deposit for both jobs. Never finished husband's bath and bailed on the other. No refund issued, owes me $1600! His contract Is a joke, has incorrect address. If a contractor is available when you ask beware. All the good ones are booked."

"Because of COVID, my windows were delayed. Communication from the salesman could have been better, but that is nit picking. I am super happy with my windows - and one set was very difficult to place. Despite this, the job was done perfectly. It is VERY obvious which of my windows were placed by ASW&D. My rooms are MUCH warmer, and sound from the road less noticeable. Owner was very kind and professional. My house was left cleaner than when they started. Hope to replace the rest of my windows in the near future using ASW&D."