Approved Pro
Approved Pro

W. Gray Service-Repair-Installation, LLC

Water Heater Repair or Service, Electrical Baseboard or Wall Heater Service, Central A/C Service or Repair,

About us

W. Gray Service-Repair-Installation, LLC, is a professional heating, cooling, electrical, and plumbing contractor. I have been serving Waterloo and surrounding communities since 2004. I provide excellent service at reasonable rates. I will be glad to attend to your heating, cooling, electric, and plumbing needs. I guarantee customer satisfaction every time I go on a service call. Call now to set your appointment!

Business highlights

Veteran owned and operated
21 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.962 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
5%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 62 reviews
Scott M.
Dec 2024
5.0
Gas Boiler or Radiator Heating System - Repair
WELL DONE

Julie M.
Jun 2024
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Efficient, kind, great customer service

Don H.
Jul 2023
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$27,200
w.Grey was very responsive and did a qualified repair. And a very good response.

Corinne B.
Dec 2021
5.0
Gas Boiler or Radiator Heating System - Repair
Yes, I recommend this pro
$43,700
Responded quickly, diagnosed the problem with my boiler, had the parts I needed with him and very reasonably priced.

Mike M.
Oct 2021
5.0
Yes, I recommend this pro
$2,441,000
Bill fit me into his busy schedule the same day. He diagnosed a bad zone valve. despite being an obsolete part he found one and was here the next day to install it. a true dedicated contractor. we need more like him.

Larry W.
Jan 2021
4.5
Yes, I recommend this pro
Good job done on my plumbing project.

Chett H.
Dec 2020
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$9,500
He came out last minute because the furnace was not working properly. He answered the phone outside of normal working hours. He figured the problem out quickly and fixed it just as quick. Would highly recommend!

Jamie W.
Oct 2020
5.0
Gas Boiler or Radiator Heating System - Repair
Yes, I recommend this pro
$10,000
Fixed my boiler when he said he would. Professional and thorough analysis of the problem then took care of it. Thank you

Kelly M.
Jun 2020
5.0
Water Heater Repair or Service
Yes, I recommend this pro
$13,000
Mr. Gray responded quickly and maintained good communication throughout the process. He was prompt on the day of the scheduled work. He worked quickly and efficiently and was very polite, friendly, and professional.

Karen J.
Apr 2020
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
He came to our house to review the problem. He has not replaced the furnace yet (our choice to wait a bit) but his response was immediate and he was professional at our home and with the provided quote.

John D.
Apr 2020
5.0
Water Heater Repair or Service
Yes, I recommend this pro
They were honest and reasonable! They were price conscious and gets the job done correctly without breaking the bank. Would highly recommend them!

Val C.
Jan 2020
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Very responsive. Steady and focused on the job. I plan to hire this Contractor again as he possesses a broad set of skills and knowledge. Friendly and easy to work with.

Karen C.
Dec 2019
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
I am extremely pleased with them. They came in a timely manner and called to see how everything was going. I will strongly recommend them and use them in the future.

Peggy M.
Apr 2019
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
$12,500
Outstanding experience. W. Gray has high level of integrity and is very professional. Prompt and reasonable rates. I would recommend to all who have HVAC issues or want general maintenance.

Karen H.
Mar 2019
5.0
Tankless Water Heater Repair
Yes, I recommend this pro
Very courteous and propmt. Had to order parts that were covered under warranty. Parts were ordered and installed when they arrived. Definitely recommend.

Brian M.
Nov 2018
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro

Patricia C.
Sep 2018
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro

Kim B.
Nov 2017
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro
Let there be heat! Thank you W. Gray Service Repair!

Debra T.
Oct 2017
5.0
Gas Furnace / Forced Air Heating System - Repair
Yes, I recommend this pro

Harold L.
Oct 2017
5.0
Gas Boiler or Radiator Heating System - Repair
Yes, I recommend this pro
$85,000
great service

David Z.
Jun 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Very professional, reliable and honest.

DONALD P.
Jun 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro
He is very smart and know's is craft great job very nice man OK

Bonnie S.
Jan 2017
5.0
Central A/C Service or Repair
Yes, I recommend this pro

DOUG C.
Oct 2016
4.0
Gas Boiler or Radiator Heating System - Repair
Yes, I recommend this pro
Great job getting our furnace ready for winter.

Sherry D.
Sep 2016
5.0
Water Heater Repair or Service
Yes, I recommend this pro
He called me back like he said he would. I was greatful because we got stiffed by another company. He came in right away and got our hot water heater fix and for a reasonable price.
Showing 1-25 of 62

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

W. Gray Service-Repair-Installation, LLC is currently rated 4.9 overall out of 5.
W. Gray Service-Repair-Installation, LLC accepts the following forms of payment: CreditCard
Yes, W. Gray Service-Repair-Installation, LLC offers free project estimates.
No, W. Gray Service-Repair-Installation, LLC does not offer eco-friendly accreditations.
No, W. Gray Service-Repair-Installation, LLC does not offer a senior discount.
No, W. Gray Service-Repair-Installation, LLC does not offer emergency services.
Yes, W. Gray Service-Repair-Installation, LLC offers warranties.

Contact Information

85 Virginia Street, Waterloo, NY 13165

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