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"Excellent. Great job; good & fair price for quality work; good communication from owner; done in and on time as quoted and within estimate. Very satisfied... I would use them again and I will suggest that my friends and relatives do also. I'm very happy."

"Perfect..."

"Excellent work. I was 100% satisfied."

"We hired Mike in 2020 right before our daughter was born. We needed and wanted a special addition in our bedroom, My wife and I dreamed of a big shower and a special place to wine down after our 12 hour days (both in the medical field). We saw mikes ad somewhere online and decided to call him, when we told him our idea he was very optimistic and was sure he can work something out for us ( he's a jack of all trades). Everything started out smooth we immediately wrote him a check for the deposit to start working Mike showed up first week. slowly started coming less, once twice three times a week. He expressed to us that he Doesn't work Fridays. We specifically expressed wanting a big 5x5 shower that we dreamed of always wanted, drew us up a plan for a smaller one. We wanted to pick out a nice vanity, Mike had other plans in mind. Wanted a pocket door, Mike tells us we cant it wont work, his partner disagrees and explains to him how it will work. At this point My wife and I can tell Mikes not a fan us lol , but honestly we don't really care since we're the customer and we've paid him, this is the line of work he chooses, we pay his bills, not the other way around. Instead of trenching the floor he decides to put in a "Sani flow" which he is adamant that he has installed plenty of times and feels confident with this being the best option. Mike does not install the Sani flow correctly, as the discharge pipe was not secured properly resulting in a major mess . the out come? Raw sewage and water spraying all out from behind our toilet , we lucky heard a noise and decided to call a plumber, when he opened up the crawl space Michael installed ( which we had to make bigger because it was to small to even reach your arm into the access the Sani flow" we see the worst outcome, water, sewage. The plumber we hired was adamant that whoever installed this Sani flow did not secure the clamp to the discharge pipe correctly and also cut it too short , resulting in water and pressure and raw sewage to spray out slowly over time ( because of the build up inside of the Sani flow). The macerater was clean, no obstruction. the Sani flow was working properly, it was the installation. When we texted Mike about this, he responded with short careless responses to my wife, of course he wouldn't come check it out, its a Saturday night he cant be bothered. Just sit and imagine this for a second, all this is happening in your bathroom, now your shower your sink and toilet are out of service and you text the guy who you had install it and he doesn't text back and when he does its short and with no care of the situation? He did say he would sell us a new Sani flow for $500. Hire yourself someone that will stand by their work, and if there is an issue, be a man and show up and correct his errors. Not some young guy driving a 60 thousand dollar work truck that works three days a week, and does not want to do what the customer wants, but what's gonna make him the most money by doing the least work and not only that but the job and work is done incorrectly."

"After reading reviews about Kathy and her work, it seemed too good to be true. It isn't. I didn't bother contacting anyone else after meeting with her. Even though she is scheduled well into the future, we felt she was waiting for. In short, we couldn't be more pleased. She spent 13 days completely repainting our interior and it looks amazing. She was on time every day, easy to work with, and her work is incredibly good. We are already recommending her to family and friends, which we don't typically do. She's that good!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Wayne is very knowledgeable, his work and pricing are excellent."

"Jay and Tony installed new outlets and switches throughout my home. They were incredibly thorough, professional, and efficient. They were also just plain nice! I recommend them highly!"

"A great experience from start to finish! Five star all the way! The estimate was done by D0nna who was punctual, knowledgeable, experienced and pleasant. Her follow-up communication was excellent. The estimate was detailed and fair. Communications/interactions with owner/managers Steve and Mike were always a positive experience. They are very knowledgeable about the hardwood flooring business and were a pleasure to work with. Installers Charles and Craig were excellent at their craft. They were punctual, worked hard the whole day, and cleaned up at the end. We were very happy with every aspect of the flooring they installed. The flooring that we had installed was a natural pre-finished select red oak from the Hardwood Outlet in Penfield. The folks there, Oz and Levant, were very helpful and accommodating in helping us choose the flooring that would best fit our needs. We took home numerous samples before making our final selection. Like Rochester Hardwood Floors, the Hardwood Outlet is a quality operation. All around, this was a great experience and we are very happy with the quality and value of the finished product. We look forward to recommending Rochester Hardwood Floors and the Hardwood Outlet to family and friends."

"Professional and honest. Fair prices."