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ACE SWIM & LEISURE

1.0(
1
)
Swimming Pool Covers Installation and Replacement, Sauna - Install, Sauna Repair,

About us

We are a BioGuard Platinum Dealer ready to help you with all your pool and spa needs. Bring in a water sample for a water analysis to ensure your pool or spa is at its best.

Services we offer

BioGuard, Mineral Springs, Spa and Hot Tub Equipment and Supplies, SpaGuard, Swimming Pool Equipment and Supplies

Reviews
1.01 Reviews
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5
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4
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3
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2
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1
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Showing 1-1 of 1 reviews
Amy R.
Jul 2020
1.0
I purchased an above ground pool summer 2019 from Ace. After the pool was filled, the installer pointed out that he thought there was a leak in the liner. In addition, there are significant grooves on the bottom of the pool (causing dirt/chemicals to collect) and a huge divot in the area next to the pool that wasn't filled properly and fills with water with every rain. After a lot of back and forth about the leak, I finally received an email from Ace i October 2019 promising me a new liner at no cost to me and that the other issues would be corrected when the liner went in. When I contacted them this spring to arrange for the new liner, the owner denied ever promising me that. When I forwarded the email to him, he STILL denied it even though it was in writing!! At this point I have to get quotes from other places and file in small claims I'm sure I'll win (given that they put the promise IN WRITING) (seriously? why put something in writing then deny that you said it?) but it's a lot of unnecessary hassle. There are a lot of other pool places around - use one of them...

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ACE SWIM & LEISURE is currently rated 1.0 overall out of 5.
No, ACE SWIM & LEISURE does not offer free project estimates.
No, ACE SWIM & LEISURE does not offer eco-friendly accreditations.
No, ACE SWIM & LEISURE does not offer a senior discount.
No, ACE SWIM & LEISURE does not offer emergency services.
No, ACE SWIM & LEISURE does not offer warranties.

Contact Information

3450 Winton Pl, Rochester, NY 14623

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