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"excellent installation"

"Really enjoyed working with Ronan and his crew. They communicated early and often, answered all of our questions patiently, and did excellent work."

"The provider came and unclogged the toilet but left me with a toilet that would not stop running. After contacting the provider to let them know they texted me a YouTube video. They said that they were going to come back to complete the repair but did not. I ended up having to hire another company to complete the job."

"We could not be more happy with the job Hire Her Home Improvement did on our project. This is our 2nd time working with Angela and her team, and they did a fabulous job. We had a new floor put in our main kitchen, and a major rebuild in the basement apartment after mold remediation. This included masonry and plumbing, drywall, trim, and studs,cabinet rebuild, painting, and tile floor installation in multiple rooms. All Angela's workers are very skilled, respectful to your home, and punctual. They turned our nightmare into a dream come true after our awful experience finding mold in our house. Jason, Billy, and Steve were always a pleasure, did beautiful work, and left everything neat and clean when they were finished. Angela is a gem; she's so thoughtful and communicative, and on top of everything. We would recommend Hire Her to anyone in a heart beat."

"Excellent. On time finished the job with high detail. Crew was very thorough and on time. Miguel is a expert contractor and I enjoy working with him"

"Great work"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Gustavo exceeded all expectations. He and his crew put in five long days of hard work, they went above and beyond,, and the results were extraordinary. Gustavo had great ideas. He and his crew were respectful and cleaned up the space each night. They finished ahead of schedule. We are very happy with the results."