Get matched with top backsplash installation pros in Savannah, NY

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"Perfect. Job was completed for my mother in law and she is over the moon happy. These guys completed everything on time and on budget. Highly recommend."

"Had multiple consults for our project, & no one gave me even close to the same level of personal attention as Nick Dattilo. Nick took the time to understand our vision, explaining through some of the logistics of accomplishing our goals, & even recommended some alternatives we never would have considered. The quality of that personal experience was enough to convince me he was the guy for the job. He & his workers were all very professional, & he took several mid-project requests or additions in stride, never making me feel as though I was an inconvenience. Communication throughout the process was great, & any delays due to materials, etc were always very transparent. The final product was better than I could have ever imagined, & the quality & attention to detail was impeccable. In the past when using larger firms, I often felt uncomfortable asking questions; feeling as though I was being viewed as a nuisance. The customer experience was very lacking, almost like a â Walmartâ caliber where our project was just another number. That couldnâ t be further from the experience we got from Nick & his team. Dattilo Remodeling has gained a lifetime customer. We look forward to getting back on his calendar for a master bath remodel within the next year or so!"

"I was very pleased with this company. They were polite, capable and worked well as a team. I would highly recommend them."

"He got right back to me with a very reasonable quote and the work was excellent and efficient"

"Great job. Very professional, polite, considerate and accommodating above all"