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"I had the absolute pleasure of working with Innovative Improvements, Inc., and I can confidently say that they are a top-notch company that goes above and beyond to make your home improvement dreams a reality. With over 16 years of experience in the business, they truly understand the ins and outs of what it takes to deliver exceptional results. One of the standout qualities of Innovative Improvements is their dedication to involving the customer in every step of the project. Tim, the owner, makes sure that your voice is heard, and your vision is understood. This collaborative approach creates a sense of ease and trust that is unparalleled. From the very beginning, I felt like a valued partner in the process, and it was clear that they were committed to making my project a success. Innovative Improvements takes their name seriously, and it shows in the innovative and unique solutions they provide. They tailor each project to the customer's specific needs, ensuring that the end result is a truly custom and exceptional improvement. Whether it's a small renovation or a major overhaul, they put their creativity to work to make your space extraordinary. What truly sets Innovative Improvements apart is their unwavering commitment to customer satisfaction. They consistently go the extra mile to not only meet but exceed your expectations and specifications. I was blown away by the attention to detail and the quality of work they delivered. Tim and his team are a class apart in the Ellicottville/Little Valley New York area. Communication is key in any project, and with Innovative Improvements, it was outstanding from start to finish. Tim and his team were always available to answer questions, provide updates, and address any concerns promptly. This level of responsiveness made the entire process seamless and stress-free. I have been so impressed with Innovative Improvements that I've recommended Tim and his team to friends and family multiple times. Their professionalism, expertise, and commitment to excellence are truly unmatched. If you're looking to turn your home improvement dreams into reality, don't hesitate to contact Tim at Innovative Improvements. They are the best in the business, and I couldn't be happier with the results they delivered for me."

"Our driveway was paved about 2 years ago. Since then we've seen sinking in a couple places from a couple hours of a truck being parked on it and cracking along the bottom slopped edge. We were told initially that it took 2 years to fully harden. When we called in to complain about the above, we were then told it took 3 years to harden. No underlay was used. The contract did say they would use it if deemed necessary. I asked the foreman at the time of the work and he said it was not needed. I regret not insisting on it. I wish I knew more then than I do now. But for a more robust asphalt it should be done in two layers. They use one layer and, as stated before, no underlay. I regret believing that they used "road grade" paving as I was told. When talking to the owner the last time, he was more concerned with defending his work than with figuring out how to fix the issues. Recommend researching more how asphalt should be laid than I initially did. I suspect we'll need a resurfacing in a few years."

"I had Modern Window put in a very large window right in the front of my house, a window that changes the entire look. They use ProVia products which are made here in the USA. This is not a ProVia review as they are the only reason my sanity is remotely intact after this ordeal. I was PROMISED by my salesman a clean, finished look. I have gotten nothing but the opposite. After the install I contacted the company due to the attached pictures of the "finished" product which was embarrassing and just shy of dangerous to my house. The roof was built right over top of my existing siding and caulked on. The shingles were not the right color which they had blamed on supply chain issues (They went to home Depot the day of install for them. I ordered the window and install with detailed instructions months prior) flashing was wavy, uneven, and had large gaps. Great for a fresh hornets nest. The roof was FAR from centered. And they've all but destroyed my landscaping. Oh yeah. I almost forgot I couldn't open the brand new window because it touched the roof. "okay sir we will fix it" I was scheduled a month out for them to redo it. Fine. Companies are busy. I get it. Well today they came to redo it. The hole in my siding? Too small. The frame of the roof? Split at almost every corner due to them not predrilling. The J-channel to keep water out? Wavy and uneven. Then it started to rain and the installers left saying the office would call me shortly to schedule them to come back leaving two gaping holes in the bottom of the roof. I'm beyond angry at this point. How does a company like that get 4.8 stars? Regular windows? If you don't know how to do the job hire somebody that can. If your wondering too the job was just shy of $9000. That doesn't like like $9000 to me. Don't waste your money, go with anybody else. Even a stranger that says they can do it, at least then you'll get what you pay for. UPDATE 9/14 Forgot to mention during install they tried to leave a ROTTED sil for this behemoth window to rest on to save a buck. Attached picture. Today after having left this review and leaving an angry E-Mail to the GM I was sent out a two man crew to "rectify" the issue. Rick, the owner had a conversation with me about what was expected and I told him the solution to the problem is to remove the overhang, cut the siding down larger, and replace the overhang adding J-channel for a clean, watertight, finished look. He told me that's not an option and instead we would have to figure out another solution. God bless Adam and Brandon for all of their hard work today making it to where at least now it looks like a professional FIXED a botched job. Granted I am still going to have to remove the overhang to reside my house and we had to get quite creative with the caulk, but hey. Now I won't get laughed at by my neighbors and it will keep the expensive new window dry for now. When the guys finished the mcgivered fix to an awful situation I had a conversation with Rick and he wanted to know if I was satisfied. I explained to him that I am not and for me to be satisfied the roof would have to had been redone to the correct size and J-channel flush all the way around. He said he's sorry and instead insulted me with a gift card for my wife and I to go to dinner. A gift card for those who don't know won't keep my window watertight or help me to not redo all their hard work when I need to redo my siding. Anyhow he asked that I take down this review. I will not, I do NOT recommend Modern Window to ANYONE. Especially not someone who won't babysit the guys and might look at a botched job and think it's all okay. It's all fun and games until it's raining inside after all. At this point I'm considering legal action for Deceit, Fraud, and Defective Construction Work as I know for a fact the framing is cracked, splitting, not flush to the wall, and I'm pretty sure the ONLY thing holding the weight of the window. Pretty sure bribery is frowned upon too. FIND ANOTHER CONTRACTOR!!!"