Get matched with top grill repair technicians in Riverhead, NY

"terrible never showed up for appointment?next caller spoke to the representative and they never called back with a response.would not recommend "

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Things are great when you're in contract. Post-contract customer service is utterly disappointing. My husband and I decided to go with NDA after speaking with multiple contractors. NDA was the most expensive option, but they were also the most thorough and professional. NDA's contract is extremely detailed in regards to material and pricing. Their designer, John Nelson, is amazing. Big shout out to John for designing a beautiful and functional kitchen. He took the time to design a great dining area while other contractors simply wanted to keep the old layout and slap on new cabinets. The workers on-site were efficient and diligent about keeping the place as clean as possible. The one major complaint I have is the grout and caulk work - both in the kitchen and the bathroom. The caulk between the backsplash and countertop has separated - for the second time now. Grout in multiple areas of the bathroom developed a crack. The grout at one corner of my bathroom window is cracked and yellowing. Our major concern is possible mold, which is a pain to remedy. We've reached out to NDA about these issues several times since November. They still haven't been able to resolve the issue. There's a general reply about checking worker schedules or reviewing the request but NO follow through. This has been very frustrating. Based on these events, I would not recommend or use NDA again for future projects."

"Matt did an excellent job. He is meticulous. He did a great job and cleaned up very well. Bonus: he has a wonderful sense of humor!"

"Bought a Lopi wood burning fireplace insert from Jetmore and had it installed in March. The insert was back ordered but Jetmore kept me updated with the factory delays. Fair price for installation and Eric the tech was awesome to work with, he even came twice beforehand to look at the fireplace being rebuilt to make sure it would fit before we ordered it. Insert works great and heated the whole house the few times we used it before spring. Looking forward to this winter, thanks Jetmore!"

"Fixed the water line, ordered another part. Advised the repair of the dishwasher would be pricey and offered alternatives."

"Brian installed a gas fireplace in our home in NJ. from start to finish, he was excellent, as was his office manager Nadine. the work was great, and he is a true professional who went above and beyond. I would highly recommend him for any future projects."

"Their services are very poor. They don't know what they're doing. Do not use them because you're wasting your money."