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"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"It was a large roof ice jam, fortunately Trevor was a little early. It was a tough job but it was well done. He removed the ice and repaired the soffit that the ice damaged. Well done at a fair price. Would definitely recommend him to others."

"As a new business Steff took on a massive project and with very little help did an amazing job. We would highly recommend."

"EXCELLENT JOB. EXCELLENT contractor. EXCELLENT MANAGER."

Bell Tower Timber is a small ornamental business specializing in repairs and re-finishing of buildings. Our work ranges from the simple act of cleaning and refinishing a home to replicating historic decorations and trim to the restoring and repairing timber framed buildings. Bell Tower timber prioritizes high-end quality work and using quality paints, stains, and finishes that will last for years to come.

"Stellar, Jay, and Rick were very professional and helpful. Jay helped us work with our insurance so we didn't have that extra stress on top of needing the home repair. Everything turned out great, and we are SO happy with our new roof! I gladly sing Stellar's praises, and would recommend them to anyone! They worked hard to get a quality roof on with some spotty Rochester weather, and the team deserves an enormous thanks!"

"Excellent! These guys fixed my roof and installed new gutters. The work quality was excellent very professional. Worked around my wife's flower beds and stayed until the job was done no excuses. We had 3 other estimates Southern District Contracting Services beat all three estimates and pointed out other issues. Would definitely recommend. Keep up the great work."

"The work that was done entailed removal of existing exterior chimney pipe along with removal and replacement of the following: offset boot, storm collar, ice shield, flashing, roof shingles, and vinyl siding. The entire area was cleaned up and all debris removed upon completion. The repair men did a fantastic job and took the time to explain every part of the repair that was done. Also, when Igor came out and gave us the estimate he was knowledgeable and very thorough in diagnosing the issue and giving us a detailed plan for the repair work. The job was scheduled in a timely manner as was promised on the estimate. Igor also came out the day after the repair work was done and water tested the repair to ensure we would no longer have any water leaking into the house at that location."

"IT went fantastic. Great to work with. Cleaned up their mess."

"Well. Not enough time in one visit to sand and paint, but the cracks are gone."