Get matched with top granite restoration pros in Mount Vernon, NY

"Background- I was finally able to afford a new counter top- did research and Angi/Home Advisor kept coming up.So I checked out what was offered for counter tops - 3 came up -2 did not respond and VPT Quartz or Vilorio's Personal Touch. I had an estimate appt on 7/18/24. A "MIKE" showed show up eventfully - very late & full of excuses. Since he was so late I decided to let my Pit Bull & German Shepard- ( since they been locked up for a few hrs. And I was doing some yard work. He did not show any respect for the time it me to put the dogs away again and clean up. I told him I didn't appreciate him showing up like that with no call- he stated he text me but I have a landline (which I made very clear to Brian (office person) so again another excuse. I let him come in (free estimate anyway & a 5 star rating). Mike comes in and starts with the great deals he has. Then starts doing measurements just by pushing my stuff that I had left On the counter out of the way like garbage. Which I found disrespectful. Lucky(????) for me MIke has a piece of quartz that would fit- a speckled white. Mike will give a good price $1300 -I said like to think about it. Then Mike throw in another deal (that's because he didn't like the over the counter sink I had & the faucet installed myself professionally w/o no problem) but I knew that the sink & faucet deal($100) was ok. So I agreed. ;Mike stated he would come back to make sure he had the right measurements, called I to make the appointment and right away Brian asked for installation date - I responded "NO" but the date Mike was to come back for measurements. Then Brian asked for a $700 deposit & I stated I only had $500- But Mike really it was to collect the deposit(rude again) so as not to assist with my project. Installation Date:7/25/24 between 1-3 PM 3 strangers & a kid show up & no Mike(supposedly the installer), no Identification on them or the truck (which was a beat up pickup truck) Some impression ,huh. When I asked where Mike was, they said he was coming- later. So I waited a little while , NO MIKE, and still concerned why a young child was brought to the job. I ended up letting them in ( a little **** about the child in the truck with nothing to do). Out of kindness I moved my truck out the way so it would be helpful for them to get the counter top in. NO appreciation. Like it was expected. They ripped out the old sink,faucet & counter top and left in the driveway. I had to show them the contract that stated they would be responsible for disposal- I got an attitude about that. The Counter top had to wait because the sink had to go in first. That's done and the counter top installed & looks good. The Faucet: It was a problem for the workers ( I call them workers/laborers because I noticed none of them were plumbers, or skilled laborers) The Hot water connection was no problem. The Cold water connection must have been ripped out when they took the sink out(I'm guessing , because again I had installed a faucet with no problems. The connections the laborer ( not a plumber) to the Faucet had no pressure(I thought that maybe the hose they used was the wrong size) & he didn't know what to do about it ;looks like he use a few junk connectors, a faulty turner (one that looks like you would use on an outside faucet) ,jimmy it together and it leaks. What a mess they left. I had to re- sweep under the sink area, the counter top where they had to drill a bigger hole because the faucet didn't fit that need a total wipe down causing dust which then I had to vacuum. And I had left the area spotless and expected to be returned to the same cleanliness I had done. I called about the situation and spoke with Brian again and he would contact MIKE .Mike came explained the sometimes stuff get into the faucet during installation and he brought an extra faucet head. I also mentioned that it was leaking - Mike checked and didn't feel a leak.Why because his hands were wet???? Who checks for leak with wet hands Then Which happened to get me thinking that the sink & faucet was the closing of the deal. No favor to me. Well folks I had to call again because now it is still leaking. I called 7/28 to report this problem and Brain stated that Mike will be out either 7/30 or 7/31. Never heard back."

"it was a surprisingly complicated job and Brian did a terrific job. Would definitely hire them again."

"I couldn't be happier with the services provided by Detail Remodeling! The name really says it all! Joe is thorough, has a good rapport with other contractors (electrician, plumber) communicates really well, has an eye for the details, is conscious of the mess caused by remodeling, and takes every precaution to prevent as much of it as possible. There were actually times I came home after he was done for the day and I would have sworn he mopped! I couldn't recommend him more highly and would not hesitate to work with him in the future."

"I was very pleased with Barry's work. It was a complicated job, but he was neat, clean and cared about the results. "

"It went well. They completed the job in three days."

"Salvador and his crew just installed completely new hardwood floor in my entire second floor bedrooms and halls, including walnut borders. He did an amazing job and an amazing price! I would highly recommend him. He did a beautiful job. In addition, it may have been my best experience with a contractor. His attention to detail was impressive. He wants beyond just laying down the floor or even what was included in the contract because he wanted it done well, including level parts of the floor, finding a leak, adding trim, and reinforcing the stairs. He was super clean. He sectioned off the area with plastic sheeting and vacuumed constantly and move the furniture back. The work ethic was incredible. He was there early and stayed late so he could stay on schedule. He always had a pleasant attitude despite the work and the heat (it was during the heat waves in July). Truly exceptional."

"It went great. No regrets. They did an excellent job, from the initial quote to the final product, which looks great, and matches the rendering he showed us after he surveyed the space, but before he secured the contract. They walked us through the process, delivered in a timely manner, and they made sure the job was complete. I would recommend them."

"Awesome work and professionalism"

"Our family was highly impressed and grateful with the services we were provided. Angela is sweet and was very helpful navigating our project. Angelo was very punctual, quick to respond and answer any questions we had, and was very fair and up front with all the work that was done. We love our newly polished and refinished floors, it's above and beyond what we had expected. Everyone worked quickly and efficiently to achieve exactly what he had hoped for in the time frame that we needed. We highly recommend this company and would work with them again if ever needed."