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A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

To get rid of standing water in your dishwasher, first try activating the drain mechanism by pressing and holding the cancel button for at least three seconds. If that doesn’t work, you’ll need to do some troubleshooting to drain the standing water from the dishwasher. This will involve shutting off the power, then scooping out the water, cleaning the drain filter, and clearing the air gap. You’ll also want to run the garbage disposal and check the drain hose for clogs.

The frequency for cleaning your dishwasher filter depends on your usage habits. If you run the dishwasher daily and don't scrape or rinse dishes before loading, you should clean the filter about once a month. For those who use it only once or twice a week and rinse items beforehand, cleaning it every three to six months may be sufficient. A clear sign that your filter needs cleaning is a musty smell, even after a wash cycle. Regularly cleaning the filter is important to prevent food buildup and clogging over time. It can be helpful to add this maintenance task to your calendar to stay on schedule.

If your dishwasher isn’t draining, some common causes include a clogged drain filter, drain hose, or air gap. Also, if you have a garbage disposal, a clog in the disposal can back up your dishwasher since they share plumbing, as can a clog in your kitchen sink’s plumbing. A handy DIYer may be able to figure out how to unclog a dishwasher, but you may need to call in a plumber if you can’t locate and clear the clog yourself.